Herb Chambers Bmw Mini-Boston

★★★★★
  • 1168 Commonwealth Ave

    Boston, MA 02134

    Map & Directions
  • 617-731-1700

About Herb Chambers Bmw Mini-Boston

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Hours
Sun 11am-5pm, Mon-Thu 8:30am-9pm, Fri-Sat 8:30am-6pm
5 16
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One of the WORST car buying experiences ever! the Used Car manager actually started arguing with us and tried to tell us we were "stuck in the decision we made" which was chosing a lease and then deciding less the 12 hours later we just

3
★★★★★

One of the WORST car buying experiences ever! the Used Car manager actually started arguing with us and tried to tell us we were "stuck in the decision we made" which was chosing a lease and then deciding less the 12 hours later we just

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Worst service I have yet to experience. Had car towed to the Herb Chambers BMW dealer in Allston with what I thought was a transmission problem. They quoted me for a new transmission. Thank god I went for a second opinion. I ended up

3
★★★★★

Worst service I have yet to experience. Had car towed to the Herb Chambers BMW dealer in Allston with what I thought was a transmission problem. They quoted me for a new transmission. Thank god I went for a second opinion. I ended up

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This establishment is not what they say they are, my 2002 BMW x5 had a small electrical fire, call my insurance company they suggest some outside shop to do the work. With the bmw standard and reputation that this company preceive i

3
★★★★★

This establishment is not what they say they are, my 2002 BMW x5 had a small electrical fire, call my insurance company they suggest some outside shop to do the work. With the bmw standard and reputation that this company preceive i

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There is a reason that this dealership has so MANY poor reviews on Yelp and Citysearch- they are scumbags. This has been my second visit here, and the most awful one at that. The first time I came in when I had just purchased my car to get

3
★★★★★

There is a reason that this dealership has so MANY poor reviews on Yelp and Citysearch- they are scumbags. This has been my second visit here, and the most awful one at that. The first time I came in when I had just purchased my car to get

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reached out via website to get a quick quote and arrange a test drive of a model in inventory in the Sudbury Herb Chambers BMW. Have been a longstanding Audi customer looking at other options. We went in on Sunday and never even got to

3
★★★★★

reached out via website to get a quick quote and arrange a test drive of a model in inventory in the Sudbury Herb Chambers BMW. Have been a longstanding Audi customer looking at other options. We went in on Sunday and never even got to

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Oh my God, I've never had to call so many times to find out if my car was ready. Dropped it off Wednesday - didn't hear until the next day (after I'd left three messages) whether it was ready. Friday they call to say it's ready - yeah

3
★★★★★

Oh my God, I've never had to call so many times to find out if my car was ready. Dropped it off Wednesday - didn't hear until the next day (after I'd left three messages) whether it was ready. Friday they call to say it's ready - yeah

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We shopped for a new car for a few months. We looked at Lexus, BMW, and Infiniti. At BMW of Peabody they kept trying to sell us pre-owned (used) when we specifically said we wanted new. They also didn't know what they were selling. At Ira

3
★★★★★

We shopped for a new car for a few months. We looked at Lexus, BMW, and Infiniti. At BMW of Peabody they kept trying to sell us pre-owned (used) when we specifically said we wanted new. They also didn't know what they were selling. At Ira

Pros: The car we ordered was delivered as specified. Prof salesman

Cons: busy, touch up paint unavailable for months so far

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Sales guy (Ahmed? not sure, Middle Eastern guy) was arrogant, decieivng (pretended car was not in stock), played hard to get. sold a car that was on the floor under disguise that it was not a showroom car. pressured to sign blank papers

3
★★★★★

Sales guy (Ahmed? not sure, Middle Eastern guy) was arrogant, decieivng (pretended car was not in stock), played hard to get. sold a car that was on the floor under disguise that it was not a showroom car. pressured to sign blank papers

Pros: convenient location

Cons: everything else

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How many times should you bring back a new car for the same problem? I know the parts made in china and need to be shipped via Germany. Oil change $385. The car has been in the shop now for over 7 weeks trying to fix the same problem. I

3
★★★★★

How many times should you bring back a new car for the same problem? I know the parts made in china and need to be shipped via Germany. Oil change $385. The car has been in the shop now for over 7 weeks trying to fix the same problem. I

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I find the service expensive (duh, it's a dealer) so I wouldn't say, get my oil changed or some other minor maintenance done here but for larger jobs I trust them. They have great customer service, give accurate estimates and even have a shuttle to get you to work (although shared and requires some waiting).

4
★★★★☆

I find the service expensive (duh, it's a dealer) so I wouldn't say, get my oil changed or some other minor maintenance done here but for larger jobs I trust them. They have great customer service, give accurate estimates and even have a shuttle to get you to work (although shared and requires some waiting).

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Nice sale guy, Sheraz.\r
Service is extremely spotty. I would recommend driving out to Foreign Motors West. \r
Service department is overwhelmed at HC. Often can't get a straight answer from anyone.\r
\r

3
★★★★★

Nice sale guy, Sheraz.\r
Service is extremely spotty. I would recommend driving out to Foreign Motors West. \r
Service department is overwhelmed at HC. Often can't get a straight answer from anyone.\r
\r

Pros: sales - sheraz

Cons: service

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My BMW had been through a rough winter of potholes and needed a lot of under carriage work done along with other service needed. They fixed my car like new in less than two days. It was expensive - but these cars only work well with BMW

3
★★★★★

My BMW had been through a rough winter of potholes and needed a lot of under carriage work done along with other service needed. They fixed my car like new in less than two days. It was expensive - but these cars only work well with BMW

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I went in for a test drive, everything was good, some small annoying details like: I waited for 15 minutes for the car to be ready because the sales man needed a cigarette breaks (without letting you know first but shows up late with

3
★★★★★

I went in for a test drive, everything was good, some small annoying details like: I waited for 15 minutes for the car to be ready because the sales man needed a cigarette breaks (without letting you know first but shows up late with

Pros: Honestly really not much

Cons: 4 cars in the show room, 1 is 2 years old; bad salesman; dishonest trade-in value

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WE WERE TOTALLY IGNORED BY THE SECRETARIES AND SALES STAFF.\r
\r
We are 2 working doctors who walked in one slow afternoon, perhaps 2 to 3 customers milling around.\r
From the secretaries at the door to the sales staff, not one person even

3
★★★★★

WE WERE TOTALLY IGNORED BY THE SECRETARIES AND SALES STAFF.\r
\r
We are 2 working doctors who walked in one slow afternoon, perhaps 2 to 3 customers milling around.\r
From the secretaries at the door to the sales staff, not one person even

Cons: completely ignored by sales staff unless you are royalty or better.

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As a first time car buyer, I was very intimidated by the process and really needed as much information as possible. I knew I wanted a Mini but had no idea what the difference was between a lease and ownership. I first went to the

3
★★★★★

As a first time car buyer, I was very intimidated by the process and really needed as much information as possible. I knew I wanted a Mini but had no idea what the difference was between a lease and ownership. I first went to the

Pros: Excellent Customer Service, very knowledgable staff

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they have the worst service ever!\r
seriously the WORST WORST! If you are looking for BMW dealers, this place IS NOT WHAT YOU WANT IT!\r
DO NOT GO THERE!

3
★★★★★

they have the worst service ever!\r
seriously the WORST WORST! If you are looking for BMW dealers, this place IS NOT WHAT YOU WANT IT!\r
DO NOT GO THERE!

 

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