Costco

★☆☆☆☆

About Costco

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  • Discount Stores
  • Warehouse Clubs

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More choices in Brooklyn:
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BJ's

339 Gateway Ctr. Brooklyn, NY

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Treasure Island Storage

183 Lorraine St Williamsburg, IA

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People generally shop at a store like costco to save money, but when it comes at the expense of having even a passable shopping experience, is it really worth it? The cashier's are incompetent and slow, making the long lines move incredibly slow. The management is inept, and respond to any customer queries such as "why aren't any of these 30 unopened lines being used" or "do you expect to be getting product x in again" by verbally attacking you. I even had a manager TAKE my card and comment my account after complaining once! There are good deals to be had of course, but don't count on getting an item that you liked a second time, because they frequently change their inventory.

After my last shopping trip there, where the manager took my card after I asked a question, I am canceling my membership, and telling all of my friends to do the same, regardless of which costco they shop at. If you need to shop at one of these factory stores, then I would recommend that you shop at the BJs in the Gateway center. Its a larger store with a more consistent selection, and offers a much better shopping experience.

1
★☆☆☆☆

People generally shop at a store like costco to save money, but when it comes at the expense of having even a passable shopping experience, is it really worth it? The cashier's are incompetent and slow, making the long lines move incredibly slow. The management is inept, and respond to any customer queries such as "why aren't any of these 30 unopened lines being used" or "do you expect to be getting product x in again" by verbally attacking you. I even had a manager TAKE my card and comment my account after complaining once! There are good deals to be had of course, but don't count on getting an item that you liked a second time, because they frequently change their inventory.

After my last shopping trip there, where the manager took my card after I asked a question, I am canceling my membership, and telling all of my friends to do the same, regardless of which costco they shop at. If you need to shop at one of these factory stores, then I would recommend that you shop at the BJs in the Gateway center. Its a larger store with a more consistent selection, and offers a much better shopping experience.

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