Bank Of America

★☆☆☆☆
  • 6400 Ridge Rd B

    Eldersburg, MD 21784

    Map & Directions
  • 410-795-1661

Finance

Finance
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Telephoning the Eldersburg, MD branch is a time wasting process that's hardly worth the effort. After 20+ minutes for the first call, it was another 18 minutes before heather answered. She politely informed me that the bank was understaffed and 4 people were already waiting at the bank to see her, but promised to call me back. Now 2 hours 42 minutes later I'm still waiting for her call.
This bank isn't to big to fail, it already has. After I drive there, I'm canceling my accounts. I recommend senior citizens with plenty of time on their hands bank here. It's perfect for them.

0
★☆☆☆☆

Telephoning the Eldersburg, MD branch is a time wasting process that's hardly worth the effort. After 20+ minutes for the first call, it was another 18 minutes before heather answered. She politely informed me that the bank was understaffed and 4 people were already waiting at the bank to see her, but promised to call me back. Now 2 hours 42 minutes later I'm still waiting for her call.
This bank isn't to big to fail, it already has. After I drive there, I'm canceling my accounts. I recommend senior citizens with plenty of time on their hands bank here. It's perfect for them.

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This branch does not seem to have enough staff. The lines are long in the lobby and long in the drive-through. If you need to see an account representative, you can expect to wait 45 minutes or more. The last teller I had was very rude. There is no reason to bank here when you can get better service anywhere else.

0
★☆☆☆☆

This branch does not seem to have enough staff. The lines are long in the lobby and long in the drive-through. If you need to see an account representative, you can expect to wait 45 minutes or more. The last teller I had was very rude. There is no reason to bank here when you can get better service anywhere else.

Cons: Long lines, poor customer service, will only cash up to 3 checks at the drive-through

 

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