Penn Optical Co Ltd

★☆☆☆☆

About Penn Optical Co Ltd

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This is the worst place to go and get glasses. The first time I went I was greeted with rude sales people and bad customer service. I figured maybe something had happened that day to set everyone in a bad mood. I went to pick up my daughters glasses and the sales people were the same way. The lady just handed over the glasses and walked off. When I asked her if she was going to make sure the fit is right she said ??they fit the same way they did she tried on the sample pair for ordering?. She refused to check the fit. After my daughter has worn them for a day we discovered that they are too big and they keep falling off her face. This is something that should have been checked at pickup. I will never go there again. Buyers beware!!

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★☆☆☆☆

This is the worst place to go and get glasses. The first time I went I was greeted with rude sales people and bad customer service. I figured maybe something had happened that day to set everyone in a bad mood. I went to pick up my daughters glasses and the sales people were the same way. The lady just handed over the glasses and walked off. When I asked her if she was going to make sure the fit is right she said ??they fit the same way they did she tried on the sample pair for ordering?. She refused to check the fit. After my daughter has worn them for a day we discovered that they are too big and they keep falling off her face. This is something that should have been checked at pickup. I will never go there again. Buyers beware!!

Cons: horrible customer service

 

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