PetSmart

★★★★★
  • 9041 Snowden Square Drive

    Columbia, MD 21046

    Map & Directions
  • 410-312-0950

About PetSmart

Categories
  • Pet Stores
  • Pet Sitting
Details
  • Shop Online
Hours
M-Sa 9am-9pm, Su 10am-7pm
Year Established
  • 1986
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa
Brands
  • Grreat Choice
  • Authority
  • Simply Nourish
  • Top Paw
  • Toy Shoppe
  • Top Fin
  • All Living Things
  • Top Wing
  • Wellness
  • Marvel
  • Natural Choice
Services
  • Dog Day Care Center
  • Pet Groomer
  • Pet Boarding Service
  • Pet Trainer
  • Veterinarian

Pets & Animals

Pets & Animals
More choices in Columbia:
Resultset_next

Wild Bird Ctr

6955 Oakland Mills Rd Ste F Columbia, AL

Resultset_next

Dogs & Co.

6925 Oakland Mills Road Columbia, MD

PetsMart Grooming
Training
PetSmart PetsHotel
PetsMart Doggie Day Camp

    Dog Services

    Our personalized dog grooming services will keep your dog feeling happy and healthy and looking great.

      Cat Services

      At select Grooming Salons, we offer cat grooming services by certified Cat Groomers.

        Dog Walk-In Services

        When it comes to trimming your dog's nails, moisturizing his paws, brushing his teeth and cleaning his ears, we can take care of him while you wait or shop. We offer many pet grooming services you can walk right into the pet salon for without an appointment. All walk-in services are available individually or as add-ons to Dog Bath or Dog Groom Packages.

          What Our Pet Parents Have to Say

            4.75 4
            Hi! Sign in to let us know how PetSmart was?
            Write a Review
            .

            I take my dog to day care two to three times per week. The staff is absolutely fantastic. He has such a great time there he gets really excited when he knows he is going. He has so much fun that he is well relaxed by the time I pick him

            3
            ★★★★★

            I take my dog to day care two to three times per week. The staff is absolutely fantastic. He has such a great time there he gets really excited when he knows he is going. He has so much fun that he is well relaxed by the time I pick him

            .

            Will definitely not recommend the pets hotel to anyone! Managers very insensitive and condescending. Left our puppy for 6 days and when we picked him up he smelled like feces and urine. They forgot that he has an appointment at the

            3
            ★★★★★

            Will definitely not recommend the pets hotel to anyone! Managers very insensitive and condescending. Left our puppy for 6 days and when we picked him up he smelled like feces and urine. They forgot that he has an appointment at the

            .

            The writers of Monty Python

            3
            ★★★★★

            The writers of Monty Python

            .

            This review is concerning the grooming staff at petsmart in Columbia. They are the most disorganized business I have ever encountered. We took our cat there to get groomed about two years ago and provided all of the necessary documentation, i.e. proof of the rabies vaccination. We provided this documentation and it is good for three years.

            I took him back about a year ago and they told me that they did not have the rabies information even though we had given it to them the year before. He got his shot in Philadelphia and I didn't know the vet name off of the top of my head for them to call and confirm that he had the shot. So they made me leave.

            About two hours after I left, the woman, who by the way barely speaks English, called me back to let me know they did in fact have the rabies vaccination information in their system. At that point it was too late for me to take him back.

            I just took him in again today and I have a broken arm right now, so knowing what happened the last time, I had the vet fax the information to them last night. It is difficult enough to carry my 16 pound cat plus crate with one arm, so I wasn't taking any chances. I called and confirmed that they received the fax, and that everything was good to go for this morning and they said it was. Of course, when I came in this morning they claim they never received the fax and basically called me a liar because they didn't have the fax. It is infuriating that they are so disorganized at this place. So luckily I had the vet number with me and luckily they were actually open early in the morning. We had to call them and confirm the rabies vaccination.

            I will never take any animals to this location again. They are disorganized, it is difficult to understand the main woman, and she was just ready to send me home again today. This is no way to run a business!

            0
            ★☆☆☆☆

            This review is concerning the grooming staff at petsmart in Columbia. They are the most disorganized business I have ever encountered. We took our cat there to get groomed about two years ago and provided all of the necessary documentation, i.e. proof of the rabies vaccination. We provided this documentation and it is good for three years.

            I took him back about a year ago and they told me that they did not have the rabies information even though we had given it to them the year before. He got his shot in Philadelphia and I didn't know the vet name off of the top of my head for them to call and confirm that he had the shot. So they made me leave.

            About two hours after I left, the woman, who by the way barely speaks English, called me back to let me know they did in fact have the rabies vaccination information in their system. At that point it was too late for me to take him back.

            I just took him in again today and I have a broken arm right now, so knowing what happened the last time, I had the vet fax the information to them last night. It is difficult enough to carry my 16 pound cat plus crate with one arm, so I wasn't taking any chances. I called and confirmed that they received the fax, and that everything was good to go for this morning and they said it was. Of course, when I came in this morning they claim they never received the fax and basically called me a liar because they didn't have the fax. It is infuriating that they are so disorganized at this place. So luckily I had the vet number with me and luckily they were actually open early in the morning. We had to call them and confirm the rabies vaccination.

            I will never take any animals to this location again. They are disorganized, it is difficult to understand the main woman, and she was just ready to send me home again today. This is no way to run a business!

            Message from PetSmart

            PetSmart is the world’s largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet’s needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Columbia PetSmart today!

            Yext PowerListings

             

            Wait, you're the expert.

            If you've been to or used PetSmart, leave a review.

            It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



            Write a Review