MileOne Heritage Honda Towson Service Center

★★★★☆
  • 725 York Road

    Towson, MD 21204

    Map & Directions
  • 888-742-9032

About MileOne Heritage Honda Towson Service Center

Categories
  • Automotive
  • Auto Dealers

Automotive

Automotive
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I have had cars serviced at Heritage Honda in Towson for more than 10 years. The service is excellent, the staff is courteous and the experience is the best I've had with any service group.

5
★★★★★

I have had cars serviced at Heritage Honda in Towson for more than 10 years. The service is excellent, the staff is courteous and the experience is the best I've had with any service group.

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I had my first service/oil change at Heritage Honda in Towson ?? not only was I in and out in less than 30 minutes but the walls were filled with pink ribbons of donation and support for breast cancer! The cashier told me that they do a walk every year ?? how awesome is that! A company that cares will get my business. Thanks!

5
★★★★★

I had my first service/oil change at Heritage Honda in Towson ?? not only was I in and out in less than 30 minutes but the walls were filled with pink ribbons of donation and support for breast cancer! The cashier told me that they do a walk every year ?? how awesome is that! A company that cares will get my business. Thanks!

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The wait time is horrendus. I went for an alignment and tire rotation and was left waiting 2 hours.So I get up to see whats going on and it turns out that they forgot about my car. One of the the techs assures me that it will be done immediately. So I wait and after another hour I get up to see whats going on again, turns out that they still aren't working on my car! This time I get right in the face of one of the techs and after apologizing, he assures me it will be done in 30 minutes. After 30 minutes its done and I see they charged me for some stuff I didn't even ask for. By that time I'm just tired and would rather pay and leave. However, when I get home, I check my tires and they aren't rotated! Yet they gladly charged me for it! How nice. I call back and they assure my they are rotated, I'm no idiot, I can tell by the the tire wear that they weren't rotated. Bottom line, stay away, they are too busy trying to do as many cars as possible that they get careless. I expected better service from a dealership, but it was worst than your discount oil change.

1
★☆☆☆☆

The wait time is horrendus. I went for an alignment and tire rotation and was left waiting 2 hours.So I get up to see whats going on and it turns out that they forgot about my car. One of the the techs assures me that it will be done immediately. So I wait and after another hour I get up to see whats going on again, turns out that they still aren't working on my car! This time I get right in the face of one of the techs and after apologizing, he assures me it will be done in 30 minutes. After 30 minutes its done and I see they charged me for some stuff I didn't even ask for. By that time I'm just tired and would rather pay and leave. However, when I get home, I check my tires and they aren't rotated! Yet they gladly charged me for it! How nice. I call back and they assure my they are rotated, I'm no idiot, I can tell by the the tire wear that they weren't rotated. Bottom line, stay away, they are too busy trying to do as many cars as possible that they get careless. I expected better service from a dealership, but it was worst than your discount oil change.

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