Kwik Kar Lube & Tune

★★★★★
Voted #1 Auto Repair in Nashville!
  • 7000 Charlotte Pike B

    Nashville, TN 37209

    Map & Directions
  • 615-353-1475

Automotive

Automotive
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.

The service I receive from Kwik Kar is first class. Mr. Overton and his crew are very skillful and courteous. I have been seeing him for about 5 years now, with 4 vehicles, and every time I leave more satisfied than when I arrived. Thumbs up!

5
★★★★★

The service I receive from Kwik Kar is first class. Mr. Overton and his crew are very skillful and courteous. I have been seeing him for about 5 years now, with 4 vehicles, and every time I leave more satisfied than when I arrived. Thumbs up!

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.

I arrived at Kwik Kar Lube right at 6:00 P.M. --- closing time-- to get my oil changed. The young men working there had every right to tell me they were closed, but they didn't. Even though I am sure they would like to have gone home, they were as kind and curteous as if I had arrived at noon. They didn't rush me through, they didn't skimp on the extras that go with changing the oil ( checking tire pressure etc), they did a great job with great attitudes. This was my first time to stop at Kwik Kar Lube, but it will not be my last!! Thank you!!!

5
★★★★★

I arrived at Kwik Kar Lube right at 6:00 P.M. --- closing time-- to get my oil changed. The young men working there had every right to tell me they were closed, but they didn't. Even though I am sure they would like to have gone home, they were as kind and curteous as if I had arrived at noon. They didn't rush me through, they didn't skimp on the extras that go with changing the oil ( checking tire pressure etc), they did a great job with great attitudes. This was my first time to stop at Kwik Kar Lube, but it will not be my last!! Thank you!!!

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.

For regular oil changes, I used to take my car do the only dealership which is in Cool Springs. Not very convenient for working on Charlotte. I started taking my car here about two years ago for oil changes and they made me aware of the manufacturer's maintenance recommendations which they said they could do in addition to the oil changes. I confirmed that they were being honest about the recommendations and then I checked the pricing which I found to be much better than what I would have paid the dealer. As a result, I now use them for all the work on my car which I try extremely hard to take care of properly. The only organizations that will let work on my car are those that I feel will treat my car the way I would. I have recommended and will continue to highly recommend this business on many occasions.

5
★★★★★

For regular oil changes, I used to take my car do the only dealership which is in Cool Springs. Not very convenient for working on Charlotte. I started taking my car here about two years ago for oil changes and they made me aware of the manufacturer's maintenance recommendations which they said they could do in addition to the oil changes. I confirmed that they were being honest about the recommendations and then I checked the pricing which I found to be much better than what I would have paid the dealer. As a result, I now use them for all the work on my car which I try extremely hard to take care of properly. The only organizations that will let work on my car are those that I feel will treat my car the way I would. I have recommended and will continue to highly recommend this business on many occasions.

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.

Being a female, I hate taking the car to get any kind of service done. My husband is not able to do it, so I'm elected. I especially hate to get my oil changed at these small drive-in, drive-out places that are usually greasy, grimy, have two chairs and are run by teenagers. Not so with Kwik Kar. You are always greeted with a smile by everyone that works there. The facility is clean, clean, clean. You have plenty of seating, lots of magazines to read, a neat playroom for the kids/grandkids, free coffee, but most importantly, a very efficient staff that can answer all of your questions and meet your automotive needs. You never feel "suckered" into getting a service you don't need and all the work done on my auto has been top of the line. I can always feel relaxed about any recommended services for my vehicle, and I would give them 10 stars for their expertly run shop. Thank you Kwik Kar for making my life a lot easier.

5
★★★★★

Being a female, I hate taking the car to get any kind of service done. My husband is not able to do it, so I'm elected. I especially hate to get my oil changed at these small drive-in, drive-out places that are usually greasy, grimy, have two chairs and are run by teenagers. Not so with Kwik Kar. You are always greeted with a smile by everyone that works there. The facility is clean, clean, clean. You have plenty of seating, lots of magazines to read, a neat playroom for the kids/grandkids, free coffee, but most importantly, a very efficient staff that can answer all of your questions and meet your automotive needs. You never feel "suckered" into getting a service you don't need and all the work done on my auto has been top of the line. I can always feel relaxed about any recommended services for my vehicle, and I would give them 10 stars for their expertly run shop. Thank you Kwik Kar for making my life a lot easier.

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.

Never had any issues. That is very hard for me to say about any repair shop.\r\n\r\nDon

2
★★★★★

Never had any issues. That is very hard for me to say about any repair shop.\r\n\r\nDon

.

The customer service is truely unusual here. They actually care and for a car service place, that is just plain blowing my mind. (KK's service is like taking your car to a large dealer, without the 50% price upcharge!!) I usually look for comparable pricing on the work that I have done on my vehicles and these guys give their customers true value(and the work is really good too!)

2
★★★★☆

The customer service is truely unusual here. They actually care and for a car service place, that is just plain blowing my mind. (KK's service is like taking your car to a large dealer, without the 50% price upcharge!!) I usually look for comparable pricing on the work that I have done on my vehicles and these guys give their customers true value(and the work is really good too!)

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????? When they're good, they're good and when they're bad, they are VERY BAD \r\nI used to feel the way many of these reviewers feel and have been going to Kwik Lube for years. My whole extended family goes here also since we all live close by. No longer...I went in for a routine oil change, their technicians damaged my car to the point where I need a replacement engine and will not take responsibility for any of it. I say beware and hope that nothing wrong happens to your car here, because if it does...It's going to be on you. See you all in court.\r\n

0
★☆☆☆☆

????? When they're good, they're good and when they're bad, they are VERY BAD \r\nI used to feel the way many of these reviewers feel and have been going to Kwik Lube for years. My whole extended family goes here also since we all live close by. No longer...I went in for a routine oil change, their technicians damaged my car to the point where I need a replacement engine and will not take responsibility for any of it. I say beware and hope that nothing wrong happens to your car here, because if it does...It's going to be on you. See you all in court.\r\n

.

I used to feel the way many of these reviewers feel and have been going to Kwik Lube for years. My whole extended family goes here also since we all live close by. No longer...I went in for a routine oil change, their technicians damaged my car to the point where I need a replacement engine and will not take responsibility for any of it. I say beware and hope that nothing wrong happens to your car here, because if it does...It's going to be on you. See you all in court.

1
★☆☆☆☆

I used to feel the way many of these reviewers feel and have been going to Kwik Lube for years. My whole extended family goes here also since we all live close by. No longer...I went in for a routine oil change, their technicians damaged my car to the point where I need a replacement engine and will not take responsibility for any of it. I say beware and hope that nothing wrong happens to your car here, because if it does...It's going to be on you. See you all in court.

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.

Terrific service. Comfortable, clean waiting area. Nice clean bathroom. Free coffee. Water fountains (adult & kid sized). Children's play room. TV (which seems to always be set to HGTV, but usually there's something interesting enough on to pass the time), plus magazines to read. They treat you right. They treat your vehicle right. They tell it like it is and don't feed you a bag of b.s. I am getting older and more ornery by the day and can be hard to please, I'll admit, but I cannot think of one single bad thing to say about this place.

5
★★★★★

Terrific service. Comfortable, clean waiting area. Nice clean bathroom. Free coffee. Water fountains (adult & kid sized). Children's play room. TV (which seems to always be set to HGTV, but usually there's something interesting enough on to pass the time), plus magazines to read. They treat you right. They treat your vehicle right. They tell it like it is and don't feed you a bag of b.s. I am getting older and more ornery by the day and can be hard to please, I'll admit, but I cannot think of one single bad thing to say about this place.

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.

I first used Kwik Kar Lube & Tune about 4 months ago when I needed some brake repair. I am a widow and I was extremely nervous about taking my car into a place I knew nothing about. I went online and read the reviews and this helped to relieve my anxiety. I had a very positive experience with them and so when my ""check engine"" light came on a few months later, I returned to Kwik Kar. This happened about a year prior and Lexus charged me $55 dollars to turn the light off. They didn't do any repairs, just turned off the light. Well, I took it in and was there only about 15 - 20 minutes when Gerry, one of the mechanics, came in to tell me he had some ""good news."" He said that he had found the problem and that it was just a hose that had come off (something to do with the emission system). The next words that came out of his mouth were just a total shock to me. He said ""that will be no charge."" Are you kidding me? He could have told me that my ""Johnson rod"" needed to be replaced and I wouldn't have known the difference, but he told me that it was just a quick fix and that my car was ready to go. Well, I want all of you single women out there to know that there are still a few honest mechanics left in the world. Also, this is the cleanest, most ""kid friendly"" place I have ever been in. \r\n\r\nI can honestly say that this will be my choice for car repair as long as I own a car. This is a place where you can feel confident that you will be treated fairly and with respect. \r\n\r\n

2
★★★★★

I first used Kwik Kar Lube & Tune about 4 months ago when I needed some brake repair. I am a widow and I was extremely nervous about taking my car into a place I knew nothing about. I went online and read the reviews and this helped to relieve my anxiety. I had a very positive experience with them and so when my ""check engine"" light came on a few months later, I returned to Kwik Kar. This happened about a year prior and Lexus charged me $55 dollars to turn the light off. They didn't do any repairs, just turned off the light. Well, I took it in and was there only about 15 - 20 minutes when Gerry, one of the mechanics, came in to tell me he had some ""good news."" He said that he had found the problem and that it was just a hose that had come off (something to do with the emission system). The next words that came out of his mouth were just a total shock to me. He said ""that will be no charge."" Are you kidding me? He could have told me that my ""Johnson rod"" needed to be replaced and I wouldn't have known the difference, but he told me that it was just a quick fix and that my car was ready to go. Well, I want all of you single women out there to know that there are still a few honest mechanics left in the world. Also, this is the cleanest, most ""kid friendly"" place I have ever been in. \r\n\r\nI can honestly say that this will be my choice for car repair as long as I own a car. This is a place where you can feel confident that you will be treated fairly and with respect. \r\n\r\n

Pros: Exceptionist service with a smile.

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These people are the most honest I have ever met. Twice they have told me what was wrong with my car and twice they have given me the best and least expensive way to repair it. I am so glad I've found them and recommend them to everyone. Honesty is hard to come by these days, but you can be confident that at Kwik Kar Lube and Tune they will treat you right.

5
★★★★★

These people are the most honest I have ever met. Twice they have told me what was wrong with my car and twice they have given me the best and least expensive way to repair it. I am so glad I've found them and recommend them to everyone. Honesty is hard to come by these days, but you can be confident that at Kwik Kar Lube and Tune they will treat you right.

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.

I was traveling through Nashville when my radiator blew so my dad told me to take it to Kwik Kar. They weren't going to be able to get it done until the next monday. So I told them my situation: I live 200 miles from Nashville and I had school monday and i couldn't wait. He went back and talked to his mechanic and they decided that they would stay late and finish my truck so I could get home. These guys are great and I would recommend them to anyone.

2
★★★★★

I was traveling through Nashville when my radiator blew so my dad told me to take it to Kwik Kar. They weren't going to be able to get it done until the next monday. So I told them my situation: I live 200 miles from Nashville and I had school monday and i couldn't wait. He went back and talked to his mechanic and they decided that they would stay late and finish my truck so I could get home. These guys are great and I would recommend them to anyone.

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Excellent customer service, quick, clean, honest. Have been having oil changes and other preventative services done on my van for about 3 years here. The management is consistent and the staff does a good job of recommending and not overselling things that aren't needed. I've been pleased and recommended Kwik Kar as a great place to have service.

5
★★★★★

Excellent customer service, quick, clean, honest. Have been having oil changes and other preventative services done on my van for about 3 years here. The management is consistent and the staff does a good job of recommending and not overselling things that aren't needed. I've been pleased and recommended Kwik Kar as a great place to have service.

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.

I find Kwik Kar Lube and Tune to be such a wonderful and friendly environment. When I take my car in I look for outstanding customer service and detailed explanations of what's best for my car. Thomas and Gerry ar honest men who go out of their way for you.

5
★★★★★

I find Kwik Kar Lube and Tune to be such a wonderful and friendly environment. When I take my car in I look for outstanding customer service and detailed explanations of what's best for my car. Thomas and Gerry ar honest men who go out of their way for you.

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.

I have been bringing my truck here for over a year now and continue to be very pleased with the quality of service I receive. Everyone from the General Manager to the guys in the shop are helpful, courteous and know what they are doing. The clean and friendly atmosphere is one of a kind and very appreciated!

2
★★★★★

I have been bringing my truck here for over a year now and continue to be very pleased with the quality of service I receive. Everyone from the General Manager to the guys in the shop are helpful, courteous and know what they are doing. The clean and friendly atmosphere is one of a kind and very appreciated!

Pros: Quick, clean and friendly!

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Attention to the small details... magazines lined up, good, free coffee, smiling faces, no lazy sour attitudes seen here! Navy vet manager willing to go the extra mile...\r\nI have three vehicles and I will be back...

2
★★★★★

Attention to the small details... magazines lined up, good, free coffee, smiling faces, no lazy sour attitudes seen here! Navy vet manager willing to go the extra mile...\r\nI have three vehicles and I will be back...

Pros: Clean, nice kids room, fast pro service

Cons: Three visits no cons

.

I took my van here today, and after 10 months of living in Nashville, I have finally found my mechanic. The first thing I noticed about this place is how exceptionally CLEAN the shop is. That scores big with me, because you can tell these guys really care about the work that they do. I took the van there, and for a very reasonable price, they got it nice and tuned up. They told us what needed to be taken care of (and proved it to us, for example when they did the fuel system cleaning afterwards all the junk in the engine was blowing out the tailpipe for a good 8 minutes). The van works beautifully now, and I am a very satisfied customer. You won't get any smoke and mirrors with these guys, because their whole thing is once they have you in as a customer, they want to keep you as a customer, and you don't get that by either doing shoddy work or screwing people over. I'll be back to this place for sure.

2
★★★★★

I took my van here today, and after 10 months of living in Nashville, I have finally found my mechanic. The first thing I noticed about this place is how exceptionally CLEAN the shop is. That scores big with me, because you can tell these guys really care about the work that they do. I took the van there, and for a very reasonable price, they got it nice and tuned up. They told us what needed to be taken care of (and proved it to us, for example when they did the fuel system cleaning afterwards all the junk in the engine was blowing out the tailpipe for a good 8 minutes). The van works beautifully now, and I am a very satisfied customer. You won't get any smoke and mirrors with these guys, because their whole thing is once they have you in as a customer, they want to keep you as a customer, and you don't get that by either doing shoddy work or screwing people over. I'll be back to this place for sure.

Pros: Extremely clean, quick, honest, friendly, and knowledgable

Cons: Can't turn left out of parking lot (had to find something)

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I'm new to Nashville and one of the worse things about moving to a new state is trying to find a new automobile shop! I've tried other places in the 7 months I have been here but I will not try any others after today! \r\n\r\nThe employees at Kwik Kar should do presentations in business college courses on how to run a successful, exceptional business. They know how to execute top-notch customer service and they execute it well! From the manager behind the front desk to the technicians behind the glass in the service area nothing but smiles, respect and making you feel like they appreciate you being there. \r\n\r\nThen there's their knowlege and honesty. It's so rare to find an automobile shop that takes the time to not only tell you what needs to be done to your car but takes the time to explain why it needs to be done and how it's going to be done. They will let you know what needs immediate attention vs. what can wait until later without a major mechanical or financial melt-down happening in your life! I just dropped in for an oil change (no appointment) and left with my car cleaner (they vacuum it for you) and running better than it has run in a long, long time (it was in dire need of a fuel system flush). \r\n\r\nHave you ever seen that episode of Seinfeld where Jerry is trying to find a new mechanic after Elaine and Putty break up? George says: Well, of course they're trying to screw you. What do you think?That's what they do. They can make up anything. Nobody knows. ""By the way, you need a new Johnson rod in there."" ""Oh, a Johnson rod. Yeah, well, you better put one of those on.""\r\n\r\nThe wonderful employees of Kwik Kar will be kwik to tell you..... there's no such thing as a Johnson rod so you don't need one replaced! I LOVE not having to worry about my car!!!!\r\n\r\n

2
★★★★★

I'm new to Nashville and one of the worse things about moving to a new state is trying to find a new automobile shop! I've tried other places in the 7 months I have been here but I will not try any others after today! \r\n\r\nThe employees at Kwik Kar should do presentations in business college courses on how to run a successful, exceptional business. They know how to execute top-notch customer service and they execute it well! From the manager behind the front desk to the technicians behind the glass in the service area nothing but smiles, respect and making you feel like they appreciate you being there. \r\n\r\nThen there's their knowlege and honesty. It's so rare to find an automobile shop that takes the time to not only tell you what needs to be done to your car but takes the time to explain why it needs to be done and how it's going to be done. They will let you know what needs immediate attention vs. what can wait until later without a major mechanical or financial melt-down happening in your life! I just dropped in for an oil change (no appointment) and left with my car cleaner (they vacuum it for you) and running better than it has run in a long, long time (it was in dire need of a fuel system flush). \r\n\r\nHave you ever seen that episode of Seinfeld where Jerry is trying to find a new mechanic after Elaine and Putty break up? George says: Well, of course they're trying to screw you. What do you think?That's what they do. They can make up anything. Nobody knows. ""By the way, you need a new Johnson rod in there."" ""Oh, a Johnson rod. Yeah, well, you better put one of those on.""\r\n\r\nThe wonderful employees of Kwik Kar will be kwik to tell you..... there's no such thing as a Johnson rod so you don't need one replaced! I LOVE not having to worry about my car!!!!\r\n\r\n

.

After my last vist the two managers that assisted me from the time I walked thru the door until I left I did not just feel like a customer I felt like a family member, after the customer service that I experienced that day I will forever be using Kwik Kar at that location for all my car needs. I left there smiling , and I was in and out in 10 min, so I will tell all I know of the level of service that I got that day!! of all the places that I have used I will honestly say that I nver felt that way when I left -Thanks Kwik Kar Team!!!!

2
★★★★★

After my last vist the two managers that assisted me from the time I walked thru the door until I left I did not just feel like a customer I felt like a family member, after the customer service that I experienced that day I will forever be using Kwik Kar at that location for all my car needs. I left there smiling , and I was in and out in 10 min, so I will tell all I know of the level of service that I got that day!! of all the places that I have used I will honestly say that I nver felt that way when I left -Thanks Kwik Kar Team!!!!

Pros: Extremely helpful & go over and beyound for customer service

Cons: They should have one late evening hours after 6

.

This is just an encouragement for all of you hard-working team members at Kwik Kar. I've been coming there for years now & i have never had anything BUT fantastic service. i actually feel like a friend instead of a object of money.\n\nthank you so much team for all that you do! and all of your hard work. keep it up, it can only lead to fantastic things!\n\n\n

2
★★★★★

This is just an encouragement for all of you hard-working team members at Kwik Kar. I've been coming there for years now & i have never had anything BUT fantastic service. i actually feel like a friend instead of a object of money.\n\nthank you so much team for all that you do! and all of your hard work. keep it up, it can only lead to fantastic things!\n\n\n

Pros: everything an automotive company can offer.

Cons: i've been coming here for years, and i still can't find one!

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Went to this place on a referral of a musician friend at our writers club. Had been to several over the years with virtually no waiting room or one that was old and outdated and made me feel like I was in a ""grease shop."" This was far from that. First class operation and Thomas, the GM will bend over backwards waiting on you hand and foot. The rest of the team seemed in sync and on their game without being pushy to up sell. Will be taking my car there from now own for everything.

2
★★★★★

Went to this place on a referral of a musician friend at our writers club. Had been to several over the years with virtually no waiting room or one that was old and outdated and made me feel like I was in a ""grease shop."" This was far from that. First class operation and Thomas, the GM will bend over backwards waiting on you hand and foot. The rest of the team seemed in sync and on their game without being pushy to up sell. Will be taking my car there from now own for everything.

Pros: Company shuttle for working people

Cons: None really

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Many quick oil change places want to up sale you, but kwik kar does what you ask for and what you need. I have been using them for all my cars for years. I have only positive comments after dozens of visits! Great job Kwik kar. I highly recommend Thomas and his team of professionals!

2
★★★★★

Many quick oil change places want to up sale you, but kwik kar does what you ask for and what you need. I have been using them for all my cars for years. I have only positive comments after dozens of visits! Great job Kwik kar. I highly recommend Thomas and his team of professionals!

Pros: quick service with quality in mind

.

I have been a customer of Kwik Kar since they opened a couple years ago. They are very honest, reasonable prices and I have never felt more comfortable about someone working on my car than Tommy and his crew at Kwik kar! I highly recomend Kwik Kar to all my friends. The owners are great people and very involved in the business and that is important. I've never seen a cleaner garage or nicer waiting area. Doak

2
★★★★★

I have been a customer of Kwik Kar since they opened a couple years ago. They are very honest, reasonable prices and I have never felt more comfortable about someone working on my car than Tommy and his crew at Kwik kar! I highly recomend Kwik Kar to all my friends. The owners are great people and very involved in the business and that is important. I've never seen a cleaner garage or nicer waiting area. Doak

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I thought I would never pay $37 for an oil change with so many coupons in the mail for $15.99 services. In addition, my dealer gave me free oil changes for the first 50k mi of my car. But I had to always make an appointment a week in advance and had to wait a half hr plus. After visiting Kwik Kar, I discovered what true, express service is. This place had a coffee bar and was the cleanest shop I have ever been in. The staff was nothing short of exceptional and everyone was smiling. My car left clean as a whislte and I felt confident that it was mechanically better off after the transmission flush. I will happily return and pay the xtra little bit for this level of service. Thx guys.

2
★★★★★

I thought I would never pay $37 for an oil change with so many coupons in the mail for $15.99 services. In addition, my dealer gave me free oil changes for the first 50k mi of my car. But I had to always make an appointment a week in advance and had to wait a half hr plus. After visiting Kwik Kar, I discovered what true, express service is. This place had a coffee bar and was the cleanest shop I have ever been in. The staff was nothing short of exceptional and everyone was smiling. My car left clean as a whislte and I felt confident that it was mechanically better off after the transmission flush. I will happily return and pay the xtra little bit for this level of service. Thx guys.

Pros: Clean, Nice, Quick

Cons: NA

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After relaying my experience recently to Casey, the owner, he asked me if I would put in writing (for other customers) my feedback I gave him. I told him I would since I would want to know myself where best to take my car. So here I am. \r\n\r\nBottom line...I felt an immediate trust in the establishment right when I pulled up and saw other customers out front speaking to the manager with a smile on their face. Thomas, the general manager went over and beyond by taking my 5 yr old daughter to the children room and put a DVD on for her while we waited. The place is extraordinarily clean and you can tell the employees are well trained. I was very impressed that they had a mission statement posted for all to see. They obviously had nothing to hide and was proud of the establishment. I've been to many of these express lube shops over the year but none as impressive as this one. Kudos to the management and what appears to be a smooth operation that caters to giving the customer an experience versus just a routine stop over for a dreadful but necessary service for our vehichles.

2
★★★★★

After relaying my experience recently to Casey, the owner, he asked me if I would put in writing (for other customers) my feedback I gave him. I told him I would since I would want to know myself where best to take my car. So here I am. \r\n\r\nBottom line...I felt an immediate trust in the establishment right when I pulled up and saw other customers out front speaking to the manager with a smile on their face. Thomas, the general manager went over and beyond by taking my 5 yr old daughter to the children room and put a DVD on for her while we waited. The place is extraordinarily clean and you can tell the employees are well trained. I was very impressed that they had a mission statement posted for all to see. They obviously had nothing to hide and was proud of the establishment. I've been to many of these express lube shops over the year but none as impressive as this one. Kudos to the management and what appears to be a smooth operation that caters to giving the customer an experience versus just a routine stop over for a dreadful but necessary service for our vehichles.

Pros: Coffee bar - Childrens Play Room

Cons: Have to drive a bit out of way to get there

.

This is not your average car care service center. The management is just so refreshing and amazing. The place looked like you could dine there it was so clean! Not your average car place for sure. The staff and atmosphere were warm, friendly and inviting. I'm so glad they opened and I'm sending all my friends and family there! Thank you Kwik kar! Nashville has needed you!!!

2
★★★★★

This is not your average car care service center. The management is just so refreshing and amazing. The place looked like you could dine there it was so clean! Not your average car place for sure. The staff and atmosphere were warm, friendly and inviting. I'm so glad they opened and I'm sending all my friends and family there! Thank you Kwik kar! Nashville has needed you!!!

Pros: Completely impressed with service, staff, management and atmosphere was so impressive!

Cons: None!

 

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