La Fitness

★★☆☆☆

About La Fitness

Categories
Hours
Sat-Sun 8am-8pm, Mon-Thu 5am-11pm, Fri 5am-10pm

Sports & Recreation

Sports & Recreation
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505 N Springinsguth Rd Schaumburg, IL

2.0 7
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Mixed reviews. Joined in October when a manager Eric was there, was very professional and gym seemed to run very smoothly. Left for some time and came back in February. The gym does not seem as clean, nor does there seem to be an adequate chain of command - everyone at the front desk just seems to "work there". On the positive side, I love my personal trainer. I agree that it takes a while to get yourself going with personal training - you have to do a basic assessment and if you don't get someone in person to schedule it for you good luck getting timely calls returned - it took a couple weeks just to get going. BUT once you get going, you work directly with your trainer and cut out the management - have had no problems, love my trainer and it definitely makes the membership more valuable. Also, there is tons of equipment and even on weekends, you barely wait for anything. For moms, the kids room is mixed. The girls that work there are great but at times it seems the ratio of people is off-kilter and it is hard for the girls to pay attention to everyone. It also gets very hot in the room but management has been paying more attention to the kids room since some parents have communicated needs. If you are a mom, it is good - but it is basic babysitting supervision - it is not daycare organized activities. In sum, I like this gym - would prefer if it seemed a little more tightly run and if the kids room were payed more attention to but I will keep my membership since I really haven't had any major issues.

3
★★★☆☆

Mixed reviews. Joined in October when a manager Eric was there, was very professional and gym seemed to run very smoothly. Left for some time and came back in February. The gym does not seem as clean, nor does there seem to be an adequate chain of command - everyone at the front desk just seems to "work there". On the positive side, I love my personal trainer. I agree that it takes a while to get yourself going with personal training - you have to do a basic assessment and if you don't get someone in person to schedule it for you good luck getting timely calls returned - it took a couple weeks just to get going. BUT once you get going, you work directly with your trainer and cut out the management - have had no problems, love my trainer and it definitely makes the membership more valuable. Also, there is tons of equipment and even on weekends, you barely wait for anything. For moms, the kids room is mixed. The girls that work there are great but at times it seems the ratio of people is off-kilter and it is hard for the girls to pay attention to everyone. It also gets very hot in the room but management has been paying more attention to the kids room since some parents have communicated needs. If you are a mom, it is good - but it is basic babysitting supervision - it is not daycare organized activities. In sum, I like this gym - would prefer if it seemed a little more tightly run and if the kids room were payed more attention to but I will keep my membership since I really haven't had any major issues.

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HORRIBLE HORRIBLE HORRIBLE service... POOR reception and management... It took TWO weeks and FOUR phone calls to get a hold of a manager. Several times I asked to speak to one person and got connected to another and then got connected back to reception!?!?!?!?!
I signed up for personal training and it took a WEEK of phone calls to make my first appointment. When I signed up they told me there was no charge to freeze the training. Now I am getting hit with unexpected charges for an already LOUSY service.
VERY VERY disappointed with the staff. I only did one month there and my next two will be at another location. NOT GOING BACK...

1
★☆☆☆☆

HORRIBLE HORRIBLE HORRIBLE service... POOR reception and management... It took TWO weeks and FOUR phone calls to get a hold of a manager. Several times I asked to speak to one person and got connected to another and then got connected back to reception!?!?!?!?!
I signed up for personal training and it took a WEEK of phone calls to make my first appointment. When I signed up they told me there was no charge to freeze the training. Now I am getting hit with unexpected charges for an already LOUSY service.
VERY VERY disappointed with the staff. I only did one month there and my next two will be at another location. NOT GOING BACK...

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I joined LA fitness mainly for the pool, but the pool is getting worse and worse each time I went. People throw some garbage around the pool area and it will stay there as long as it can. The green, black thing growing around the pool, the tiles on top of the pool really needs some cleaning. The water is milky not clear, even some times I saw people dumping some kind of chemical into the pool. There are hair floating inside the pool.
I talked to the staff, he said he will make some note... but didn't see any improvement.

Inside the lady's locker room is similar condition. garbage will be on the floor for don't know how long.

It was better when I first join in. I alway saw cleaning crews keeping the whole place clean, but not anymore.

1
★☆☆☆☆

I joined LA fitness mainly for the pool, but the pool is getting worse and worse each time I went. People throw some garbage around the pool area and it will stay there as long as it can. The green, black thing growing around the pool, the tiles on top of the pool really needs some cleaning. The water is milky not clear, even some times I saw people dumping some kind of chemical into the pool. There are hair floating inside the pool.
I talked to the staff, he said he will make some note... but didn't see any improvement.

Inside the lady's locker room is similar condition. garbage will be on the floor for don't know how long.

It was better when I first join in. I alway saw cleaning crews keeping the whole place clean, but not anymore.

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The Overall equipment is good beside some of the treadmills were lying there without any repairs. I opted for a trainer but hardly could get one for my desired time. And the LA fitness employee DRE who is responsible for Trainer membership cheated me. I told him that I would like to go for month to month membership and I will be cancelling it anytime, he told me that membership will be cancelled without questions. But when I asked him to cancel it he told me that I have 12 month contract and have to give some documents for cancellation like relocation letter. I have to follow up with him a lot of times for get it done but by the time it was done I was already charged 320 bucks which I never used in my life. F*** him... due to this incidence my whole expercience was painful. One wrong employee can make many unhappy customers.

1
★☆☆☆☆

The Overall equipment is good beside some of the treadmills were lying there without any repairs. I opted for a trainer but hardly could get one for my desired time. And the LA fitness employee DRE who is responsible for Trainer membership cheated me. I told him that I would like to go for month to month membership and I will be cancelling it anytime, he told me that membership will be cancelled without questions. But when I asked him to cancel it he told me that I have 12 month contract and have to give some documents for cancellation like relocation letter. I have to follow up with him a lot of times for get it done but by the time it was done I was already charged 320 bucks which I never used in my life. F*** him... due to this incidence my whole expercience was painful. One wrong employee can make many unhappy customers.

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If you are joining for the pool...don't bother. Always a problem and closed too often (for mechanical/sanitary problems). Not impressed. I am trying to cancel my membership and getting directed in circles...typical. Poor customer service.

1
★☆☆☆☆

If you are joining for the pool...don't bother. Always a problem and closed too often (for mechanical/sanitary problems). Not impressed. I am trying to cancel my membership and getting directed in circles...typical. Poor customer service.

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It's okay, but not the best, even with an indoor pool and immense size its variation in machines, customer service and pricing are all flawed. This big corporate owned company doesn't follow the "bigger is better" motto.

2
★★☆☆☆

It's okay, but not the best, even with an indoor pool and immense size its variation in machines, customer service and pricing are all flawed. This big corporate owned company doesn't follow the "bigger is better" motto.

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I really like LA Fitness for a number of reasons. First, its fairly new and the equipment is in very good shape. The facility is huge, so there is plenty of room for all the gym go-ers. It has its own women's gym room which is pretty nice. The price is a little steep, but it also comes with an indoor pool which many gyms don't offer. I would definitely recommend it!

5
★★★★★

I really like LA Fitness for a number of reasons. First, its fairly new and the equipment is in very good shape. The facility is huge, so there is plenty of room for all the gym go-ers. It has its own women's gym room which is pretty nice. The price is a little steep, but it also comes with an indoor pool which many gyms don't offer. I would definitely recommend it!

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