Mr Tire

★★☆☆☆
  • 2503 Franklin Rd

    Arlington, VA 22201

    Cross street: Store hours may vary by location

    Map & Directions
  • 703-522-1166

Automotive

Automotive
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I took my car in for a tune up that was supposed to cost $40...

After looking, they wanted to charge me $350 for work I could have done myself (didn't have the time) for $75, if that.

After I declined the service, they charged me $56 for an estimate. I was forced to pay to get my keys back - I would up paying nearly $60 for nothing. - An amount that would likely have been close to enough to fix the car by myself.

RIP OFF. AVOID.

1
★☆☆☆☆

I took my car in for a tune up that was supposed to cost $40...

After looking, they wanted to charge me $350 for work I could have done myself (didn't have the time) for $75, if that.

After I declined the service, they charged me $56 for an estimate. I was forced to pay to get my keys back - I would up paying nearly $60 for nothing. - An amount that would likely have been close to enough to fix the car by myself.

RIP OFF. AVOID.

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Ok so I used this place 3 times.

#1 took car #1 for oil change. When getting it back, drove 2 miles and the engine's RPM started jumping. They tore 2 spark plug wires while changing oil!!! A $400 job they refused to take responsibility for. BUT I live a block away so i thought maybe just a coincidence.

#2 took car #2 for break job. had a $99 coupon, they tried to sell me a $500 break job. i asked if the 99 was no good. They got mad - i took the 99. After picking up the car my breaks failed after 50 miles! They actually broke my master cylinder! then claimed i was "ASKING FOR IT" by insisting on the $99 job! this is after i spoke with them for 10 minutes and was assured that the 99 job was "equivalent" to the 500 one.

2
★★☆☆☆

Ok so I used this place 3 times.

#1 took car #1 for oil change. When getting it back, drove 2 miles and the engine's RPM started jumping. They tore 2 spark plug wires while changing oil!!! A $400 job they refused to take responsibility for. BUT I live a block away so i thought maybe just a coincidence.

#2 took car #2 for break job. had a $99 coupon, they tried to sell me a $500 break job. i asked if the 99 was no good. They got mad - i took the 99. After picking up the car my breaks failed after 50 miles! They actually broke my master cylinder! then claimed i was "ASKING FOR IT" by insisting on the $99 job! this is after i spoke with them for 10 minutes and was assured that the 99 job was "equivalent" to the 500 one.

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Even though I only live a few blocks away, there's no way I'm returning to this place. I don't have the expertise to judge the quality of their work, and my car hasn't needed major repairs, but I guess Mr. Tire is an ok place to go if you know you need to get specific things done. But I would be very wary when they start recommending other work on your car, which they've done everytime I took in my car. Sometimes I let them do the work and sometimes I declined.

My last visit, I took my car in for a simple oil change. When I went to pick it up, they said that my car needed, among other things, a transmission flush, because the fluid looked brown and needed to be green, and a power steering flush, because the fluid was dirty. I was surprised and told the guy I had gotten these things done at the very same Mr. Tire only 6 months ago. When he checked the database and saw that I was correct, he backpedeled and apologized and said that it was their mistake. He made some lame excuse that they had made those recommendations because my car had reached the service mileage mark. But that doesn't change the fact that he had described in detail how the various car fluids were dirty. Since I've only driven my car 3000 miles in the last 6 months, I'm left to think that they either did a really shoddy job last time or that they were trying to pull a fast one over me. There were actually one or two things on their list of recommendations that I hadn't gotten done before, but surprise, surprise, they were no longer necessary.

To be fair, I did have them check my brakes last year, and they told me that they were fine. They could have easily taken advantage of me then, but they didn't. Perhaps they're only dishonest when they're having trouble meeting their quota?

Whatever their reasons, their actions are inexcusable. It's a shame that they can't treat their customers with more respect. And to the people of Mr. Tire: If you're going to scam your customers, at least be smart about it. How hard is it to check your records first?

2
★★☆☆☆

Even though I only live a few blocks away, there's no way I'm returning to this place. I don't have the expertise to judge the quality of their work, and my car hasn't needed major repairs, but I guess Mr. Tire is an ok place to go if you know you need to get specific things done. But I would be very wary when they start recommending other work on your car, which they've done everytime I took in my car. Sometimes I let them do the work and sometimes I declined.

My last visit, I took my car in for a simple oil change. When I went to pick it up, they said that my car needed, among other things, a transmission flush, because the fluid looked brown and needed to be green, and a power steering flush, because the fluid was dirty. I was surprised and told the guy I had gotten these things done at the very same Mr. Tire only 6 months ago. When he checked the database and saw that I was correct, he backpedeled and apologized and said that it was their mistake. He made some lame excuse that they had made those recommendations because my car had reached the service mileage mark. But that doesn't change the fact that he had described in detail how the various car fluids were dirty. Since I've only driven my car 3000 miles in the last 6 months, I'm left to think that they either did a really shoddy job last time or that they were trying to pull a fast one over me. There were actually one or two things on their list of recommendations that I hadn't gotten done before, but surprise, surprise, they were no longer necessary.

To be fair, I did have them check my brakes last year, and they told me that they were fine. They could have easily taken advantage of me then, but they didn't. Perhaps they're only dishonest when they're having trouble meeting their quota?

Whatever their reasons, their actions are inexcusable. It's a shame that they can't treat their customers with more respect. And to the people of Mr. Tire: If you're going to scam your customers, at least be smart about it. How hard is it to check your records first?

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Message from Mr Tire

Keeping your tires properly maintained keeps your car safe and improves your gas mileage. Let Mr. Tire Auto Service Centers make sure your tires are properly inflated or install a new set for you. Call Mr. Tire Auto Service Centers at 703-522-1166 today for the best prices on tires in Arlington, VA! Get no hassle tires and visit our auto shop today.

More about Mr Tire

We know you have a choice when it comes to your auto maintenance needs. At Mr. Tire Auto Service Centers we offer auto repairs and tires in Arlington, VA at reasonable prices. Call us at 703-522-1166 to find out about our current specials. We offer the following auto services: * Wheel Alignment * TPMS System Service * Tire Rotation * Tire Inspection * Tire Air Pressure Check * Tire Balancing * Flat Tire Repair * Brakes Replacement * Shocks and Struts * Steering Service * Suspension Service * Scheduled Maintenance * Free Maintenance Inspection * State Inspection * Oil Change Service * Fluid Services * A/C System Service * Exhaust Systems * Catalytic Converters * Mufflers * Tune Ups * Battery and Electrical Service * Wiper Blade Replacement * Electrical System Service * Same Day Appointments * Evening and Weekend Hours * Online Coupons * Fleet Service * Online Learning Center * Online Appointment Scheduler

 

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