Percy's TV & Appliance

★★★☆☆
We won't be undersold so we encourage you to find the lowest price and bring it to us. We'll match it and we'll be there when you need us through the
  • 19 Glennie Street

    Worcester, MA 01605

    Map & Directions
  • 508-438-6800

About Percy's TV & Appliance

Hours
Sun 12pm-5pm, Mon 10am-8pm, Wed 10am-8pm, Fri 10am-8pm, Tue 10am-6pm, Thu 10am-6pm, Sat 10am-6pm

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When you buy a new house full of appliances at Percy's, on Goldstar Blvd in Worcester, and you don't pay attention to the details like I did something is bound to go wrong. For me...I ordered the wrong stove. Wanted Gas, thought we had Gas, but I don't have gas service. I needed to make the switch. The staff handled the change perfectly, delivered the new one when it arrived and took the old one back! Gotta love a team that is headed up by a great guy...Alan Levine! I wouldn't hesitate to do business with Percy's again! My experience with Alan was no less than superior. He is helpful, stands behind his products, and is a pleasure to deal with! When you have someone like this at the top, it flows down to his staff as well! Thanks Alan and all the folks at Percy's! I am cooking with...Electric now! :)

5
★★★★★

When you buy a new house full of appliances at Percy's, on Goldstar Blvd in Worcester, and you don't pay attention to the details like I did something is bound to go wrong. For me...I ordered the wrong stove. Wanted Gas, thought we had Gas, but I don't have gas service. I needed to make the switch. The staff handled the change perfectly, delivered the new one when it arrived and took the old one back! Gotta love a team that is headed up by a great guy...Alan Levine! I wouldn't hesitate to do business with Percy's again! My experience with Alan was no less than superior. He is helpful, stands behind his products, and is a pleasure to deal with! When you have someone like this at the top, it flows down to his staff as well! Thanks Alan and all the folks at Percy's! I am cooking with...Electric now! :)

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.

Just bought a 65" Mitsubishi TV and living room set. I didn't know they sold furniture at Percy's. I was helped by Jeremy. He really knew a lot about the TVs and helped me pick out a winner.

5
★★★★★

Just bought a 65" Mitsubishi TV and living room set. I didn't know they sold furniture at Percy's. I was helped by Jeremy. He really knew a lot about the TVs and helped me pick out a winner.

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We have bought thousands of dollars worth of appliances at Percy's over the years, as their sales staff is knowledgable and helpful and they have hi quality merchandise. We have bought refridge, oven, micro, HDTV, dryer, dishawasher there.

We recently purchased a blue ray player that unfortunately was not compatible with our wireless. So we decided to exchange it for the other brand that percy's sold. We were told that if this player was not compatible, we could not return it. That it was not their fault it wasn't compatible (thats like a store not allowing you to return a shirt that doesn't fit, then claiming its not their fault your body isn't compatible!). We decided not to purchase the second blue ray. When we attempted to return the $100 cable that we bought for the original blue ray, they would not take it back. Instead only offering us 50% return on the item. Furthermore, they were rude to my husband and the customer service rep was snippy. Even though they were well aware of our long standing loyalty as customers, they said they "don't care" if we don't shop there anymore, they were not going to give us full exchange/return on our merchandise.

I say good riddance to them. I will NEVER shop there again, nor recommend anyone there again. In fact, I will go out of my way to make sure that I spread the word about how rude and ridiculous they are.

0
★☆☆☆☆

We have bought thousands of dollars worth of appliances at Percy's over the years, as their sales staff is knowledgable and helpful and they have hi quality merchandise. We have bought refridge, oven, micro, HDTV, dryer, dishawasher there.

We recently purchased a blue ray player that unfortunately was not compatible with our wireless. So we decided to exchange it for the other brand that percy's sold. We were told that if this player was not compatible, we could not return it. That it was not their fault it wasn't compatible (thats like a store not allowing you to return a shirt that doesn't fit, then claiming its not their fault your body isn't compatible!). We decided not to purchase the second blue ray. When we attempted to return the $100 cable that we bought for the original blue ray, they would not take it back. Instead only offering us 50% return on the item. Furthermore, they were rude to my husband and the customer service rep was snippy. Even though they were well aware of our long standing loyalty as customers, they said they "don't care" if we don't shop there anymore, they were not going to give us full exchange/return on our merchandise.

I say good riddance to them. I will NEVER shop there again, nor recommend anyone there again. In fact, I will go out of my way to make sure that I spread the word about how rude and ridiculous they are.

Pros: None

Cons: Rude customer service and ridiculous return policies;

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Horrible.
The prices are way too much for me.
Plus they try and make you buy things you dont want.
Or things that they like.
Try Best Buy you will be much happier and
you experience will be a heck of a lot easier!

1
★☆☆☆☆

Horrible.
The prices are way too much for me.
Plus they try and make you buy things you dont want.
Or things that they like.
Try Best Buy you will be much happier and
you experience will be a heck of a lot easier!

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0 out of 2 people found this review helpful.

.

everytime I go here I have issues.
avoid like the plague...

0
★☆☆☆☆

everytime I go here I have issues.
avoid like the plague...

Pros: none unless you like being taken

Cons: prices, quality, service, etc..

.

Percys indicates they will price match, however I was in there the other day (12/23/2009)looking for a TV, and I saw the TV in best buy the day before. SO when I got at percys I saw the same TV but for 100.00 more!!
I told them about best buys price and the price I have seen it at several other shops, they said they would call and find out but when no one would answer the phone at best buy, they said forget it we cant price match. So they were basically to lazy to wait. And a bit rude after I told them thier prices always were so much higher than thier compitition. When I said they they stated " not everything is more" and when I called them on it to tell me what they had cheaper or same price as other places, they could not tell me even one thing. Its too bad
they are so high, they have good name products, but I cant see where anyone would pay 25% or more for products they can get elsewhere. I feels like they were using this tactic on me becuase they thought best buy was sold out. and thats just down right wrong.
My review gives them an F- I will never go back there.

0
★☆☆☆☆

Percys indicates they will price match, however I was in there the other day (12/23/2009)looking for a TV, and I saw the TV in best buy the day before. SO when I got at percys I saw the same TV but for 100.00 more!!
I told them about best buys price and the price I have seen it at several other shops, they said they would call and find out but when no one would answer the phone at best buy, they said forget it we cant price match. So they were basically to lazy to wait. And a bit rude after I told them thier prices always were so much higher than thier compitition. When I said they they stated " not everything is more" and when I called them on it to tell me what they had cheaper or same price as other places, they could not tell me even one thing. Its too bad
they are so high, they have good name products, but I cant see where anyone would pay 25% or more for products they can get elsewhere. I feels like they were using this tactic on me becuase they thought best buy was sold out. and thats just down right wrong.
My review gives them an F- I will never go back there.

Pros: good name products

Cons: much more expensive then the compitition.

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Percy's has a vast assortment of appliances, furniture and audio visual products. The salesman are very helpful as they know the products and really try to fit the product to your needs and price range. Percy's has always stood behind anything I have purchased and although I only had a problem once they corrected it immediately. I recommend them.

5
★★★★★

Percy's has a vast assortment of appliances, furniture and audio visual products. The salesman are very helpful as they know the products and really try to fit the product to your needs and price range. Percy's has always stood behind anything I have purchased and although I only had a problem once they corrected it immediately. I recommend them.

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2 out of 3 people found this review helpful.

 

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