Manny's Tv & Appliance - Wilbraham

★★★☆☆
Corprate Store Wilbraham Location 1872 Boston Road Wilbraham, MA, 01095 Phone: 413-543-2467 Fax: 413-543-2360 Store Hours: Monday ?? Friday 10 AM to 8 PM Saturday 9 AM to 8 PM Sunday 11 PM to 5 PM Flag Ship Location - WestSpringfield 1406 Elm S
42.1513 -72.4317
Map and Directions to Manny's Tv & Appliance - Wilbraham

413-543-2467

1872 Boston Road

Wilbraham, MA

01095

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About Manny's Tv & Appliance - Wilbraham

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Reviews 1 - 20 of 20.
.

I have had two bad experiences here. I live about 2 minutes from the store, and like to keep my business local.

My first bad experience was the Salesperson attempting to run my credit card for a purchase that I had several questions about, regarding the rebates. His main concern was to run the card, and worry about my questions later.

Now a year later, we are looking for a new fridge and range as we are remodeling our kitchen. Spoke with Danny by phone, with two model numbers. He confirmed they had them, and that I could come in until 8PM and see them in person. We make arrangements to drive there, only to have him walk us up to a counter-depth fridge, and say "this is a counter-depth fridge", and "The range would be similar to this, except gas, and a different model". The models are in our warehouse, an hour away.. But you can order them if you'd like.

I didn't need to drive to Manny's to be shown what a counter-depth fridge is, nor a gas range--we have seen a fridge and range before. I gave Manny's the benefit of the doubt this time, but will NEVER, and I mean NEVER shop there again. I live 3/4 mile from the store, and will be driving our to Ware for our purchases. DO NOT WASTE YOUR TIME WITH MANNY'S.

1
★☆☆☆☆

I have had two bad experiences here. I live about 2 minutes from the store, and like to keep my business local.

My first bad experience was the Salesperson attempting to run my credit card for a purchase that I had several questions about, regarding the rebates. His main concern was to run the card, and worry about my questions later.

Now a year later, we are looking for a new fridge and range as we are remodeling our kitchen. Spoke with Danny by phone, with two model numbers. He confirmed they had them, and that I could come in until 8PM and see them in person. We make arrangements to drive there, only to have him walk us up to a counter-depth fridge, and say "this is a counter-depth fridge", and "The range would be similar to this, except gas, and a different model". The models are in our warehouse, an hour away.. But you can order them if you'd like.

I didn't need to drive to Manny's to be shown what a counter-depth fridge is, nor a gas range--we have seen a fridge and range before. I gave Manny's the benefit of the doubt this time, but will NEVER, and I mean NEVER shop there again. I live 3/4 mile from the store, and will be driving our to Ware for our purchases. DO NOT WASTE YOUR TIME WITH MANNY'S.

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.

After years as a loyal customer we found Manny's unresponsive and unwilling to assist when we began to have quality issues with several appliances that were less than three years old. They were even unwilling to match competitive pricing for a replacement of a refrigerator that we less than 3 years old. Matching and beating pricing is something they always did and it's all over their website... don't believe it, it's not true.

We also learned that some of their stores are franchised and not company owned, if you have a problem in a franchised store don't expect their corporate office to help, they will just send you back to the store in question.

Shop the big box stores and find a local repair person, you will do just as well and save money... what a shame.

1
★☆☆☆☆

After years as a loyal customer we found Manny's unresponsive and unwilling to assist when we began to have quality issues with several appliances that were less than three years old. They were even unwilling to match competitive pricing for a replacement of a refrigerator that we less than 3 years old. Matching and beating pricing is something they always did and it's all over their website... don't believe it, it's not true.

We also learned that some of their stores are franchised and not company owned, if you have a problem in a franchised store don't expect their corporate office to help, they will just send you back to the store in question.

Shop the big box stores and find a local repair person, you will do just as well and save money... what a shame.

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.

i would never buy anything from mannys again ever ever !!!!!!!!!!!! we bought a washer from them in jan.1 2011. . they sent out someone to check it out.they did not know what was wrong with it..they were going to call us back by the end of the day never heard anything from them.we are without washer more than a week still waiting .i will never buy anything from them again. and i will tell everyone we know !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

1
★☆☆☆☆

i would never buy anything from mannys again ever ever !!!!!!!!!!!! we bought a washer from them in jan.1 2011. . they sent out someone to check it out.they did not know what was wrong with it..they were going to call us back by the end of the day never heard anything from them.we are without washer more than a week still waiting .i will never buy anything from them again. and i will tell everyone we know !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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.

I want to thank Bruce D in sales and the excellent delivery men who helped my mother-in-law who is 90 with a new washer and dryer. We had a very bad experience with a big box competitor with the delivery - more than two weeks and five delivery dates. She had the plumber come to disconnect and he came back on the first del. date. Also she has a woman come in two times a week for her laundry- she unable to decend the basement stairs anymore - and she has much laundry because of heath issues. Needless to say, she had to pay even though there wasn't a machine. You guessed it ! I did her laundry for the two weeks and I am no youngster myself. That was ok but we could not resolve this delivery issue- we cancelled and went to Manny's where I should have gone in the beginning- "Mary" always went to the big box store ! NO MORE. Your team was able to get it delivered within 48 hrs. Thank you all so much, we really appreciated the great customer service.

5
★★★★★

I want to thank Bruce D in sales and the excellent delivery men who helped my mother-in-law who is 90 with a new washer and dryer. We had a very bad experience with a big box competitor with the delivery - more than two weeks and five delivery dates. She had the plumber come to disconnect and he came back on the first del. date. Also she has a woman come in two times a week for her laundry- she unable to decend the basement stairs anymore - and she has much laundry because of heath issues. Needless to say, she had to pay even though there wasn't a machine. You guessed it ! I did her laundry for the two weeks and I am no youngster myself. That was ok but we could not resolve this delivery issue- we cancelled and went to Manny's where I should have gone in the beginning- "Mary" always went to the big box store ! NO MORE. Your team was able to get it delivered within 48 hrs. Thank you all so much, we really appreciated the great customer service.

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.

I??ve shopped Manny??s for 13 years. I go to Greenfield, mass. and the staff are great. When I move to my new place, I went there to purchase majority of my appliances. You??ll get great value on top of the line appliances. GREAT JOB MANNY??S IN GREENFIELD! KEEP UP THE GOOD WORK!

5
★★★★★

I??ve shopped Manny??s for 13 years. I go to Greenfield, mass. and the staff are great. When I move to my new place, I went there to purchase majority of my appliances. You??ll get great value on top of the line appliances. GREAT JOB MANNY??S IN GREENFIELD! KEEP UP THE GOOD WORK!

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.

Be very careful to read all the small print when dealing with Manny's. They have many hidden clauses that only they are aware of...surprise, you've been taken!

1
★☆☆☆☆

Be very careful to read all the small print when dealing with Manny's. They have many hidden clauses that only they are aware of...surprise, you've been taken!

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.

First they do not deliver what they claim.
Pushy sales people, hidden fees, exceptions to the price, item not in stock, delivery date rescheduled, wrong item delivered, error in product number...the list goes on.
Be extrememly careful.

1
★☆☆☆☆

First they do not deliver what they claim.
Pushy sales people, hidden fees, exceptions to the price, item not in stock, delivery date rescheduled, wrong item delivered, error in product number...the list goes on.
Be extrememly careful.

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.

We bought a washer, dryer, stove and refrigerator from them less than 51/2 years ago. We had to replace the maytag washer, repair the stove and now we have to replace the dryer. I assume the refrigerator will be next, but I hope not. Major appliances all down in less than 6 years?? three out of four???
Purchased in the Westfield store

1
★☆☆☆☆

We bought a washer, dryer, stove and refrigerator from them less than 51/2 years ago. We had to replace the maytag washer, repair the stove and now we have to replace the dryer. I assume the refrigerator will be next, but I hope not. Major appliances all down in less than 6 years?? three out of four???
Purchased in the Westfield store

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.

I visited Mannys to pick out a new refrigerator. The staff was very nice and answered all of my questions to steer me in the right direction. I will go back there first foe my next appliance need.

4
★★★★☆

I visited Mannys to pick out a new refrigerator. The staff was very nice and answered all of my questions to steer me in the right direction. I will go back there first foe my next appliance need.

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.

we have purchased a dishwasher from the floor models. There is a little ding in the steel front but for the price we got it for, it is worth the look.

3
★★★☆☆

we have purchased a dishwasher from the floor models. There is a little ding in the steel front but for the price we got it for, it is worth the look.

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.

We purchased a new refrigerator and dish washer at Manny's in Westfield this past year. The fridge is the GE profile and has the freezer on the bottom. We love the design and Manny's has been great to deal with but if you by a GE profile, be sure to get the Mannys ten year warranty for only 129.95. You may need it. We have unfortunately had the repair guy out 4 times since last November on the fridge and once on the dish washer. The mother board was replaced--everything is computer now--and the ice maker has a serious design flaw littering the bottom of the freezer with loads of ice randomly, which eventually effects the sliding door workings. We love having the fridge part on the top--it's so efficient--but the ice maker situation has been less than desirable. Mannys has been very attentive and helpful about it though, since we do have the warranty. The service department can be tough to reach at times, but once you get through they're good. The dishwasher is a whirlpool and it really has been great since the original installation was corrected. Very quiet and washes well. The first guy hooked something up wrong and dishes were not getting clean. Mannys sent someone else out right away and solved the problem but it was our own plumber who discovered it first.
All in all, I would certainly shop there again for an appliance.

4
★★★★☆

We purchased a new refrigerator and dish washer at Manny's in Westfield this past year. The fridge is the GE profile and has the freezer on the bottom. We love the design and Manny's has been great to deal with but if you by a GE profile, be sure to get the Mannys ten year warranty for only 129.95. You may need it. We have unfortunately had the repair guy out 4 times since last November on the fridge and once on the dish washer. The mother board was replaced--everything is computer now--and the ice maker has a serious design flaw littering the bottom of the freezer with loads of ice randomly, which eventually effects the sliding door workings. We love having the fridge part on the top--it's so efficient--but the ice maker situation has been less than desirable. Mannys has been very attentive and helpful about it though, since we do have the warranty. The service department can be tough to reach at times, but once you get through they're good. The dishwasher is a whirlpool and it really has been great since the original installation was corrected. Very quiet and washes well. The first guy hooked something up wrong and dishes were not getting clean. Mannys sent someone else out right away and solved the problem but it was our own plumber who discovered it first.
All in all, I would certainly shop there again for an appliance.

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We recently needed 3 new appliances for the home we were moving to. Quite a few hours were spent online comparison shopping. I narrowed it down to Mannys and the Nat'l chain across the street. Very helpful salesman at Mannys. Patient and knowledgable. I went across the street, and bottom line is that I returned to Mannys. The salesman set me up for 3 different rebates that made the already good deal even better. There was a minor problem with the stove, but repair out ASAP and took care of it.

4
★★★★☆

We recently needed 3 new appliances for the home we were moving to. Quite a few hours were spent online comparison shopping. I narrowed it down to Mannys and the Nat'l chain across the street. Very helpful salesman at Mannys. Patient and knowledgable. I went across the street, and bottom line is that I returned to Mannys. The salesman set me up for 3 different rebates that made the already good deal even better. There was a minor problem with the stove, but repair out ASAP and took care of it.

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We purchased several large kitchen appliances. The salesman was friendly,and knowledgeable of the products. No high pressure and we got what we wanted. We had a problem with the gas stove and their service department did an excellent job in making it right.

4
★★★★☆

We purchased several large kitchen appliances. The salesman was friendly,and knowledgeable of the products. No high pressure and we got what we wanted. We had a problem with the gas stove and their service department did an excellent job in making it right.

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.

All of our appliances and TV's have been purchased at Manny's and when need be we will shop there again. The sales people are very knowledgeable and never pushy. The store is well organized and very clean. I shopped all over the area and never found a better deal or anywhere near the quality of service we received at Manny's

4
★★★★☆

All of our appliances and TV's have been purchased at Manny's and when need be we will shop there again. The sales people are very knowledgeable and never pushy. The store is well organized and very clean. I shopped all over the area and never found a better deal or anywhere near the quality of service we received at Manny's

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.

We have made many purchases at Manny's and have always felt we received a good value. Recently we were in shopping for a TV and the salesperson was very helpful in explaining the differences in the new HD TV's.

3
★★★☆☆

We have made many purchases at Manny's and have always felt we received a good value. Recently we were in shopping for a TV and the salesperson was very helpful in explaining the differences in the new HD TV's.

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We have purchased a TV, fridge, garbage disposal, stove, microwave and dishwasher as have most of our family and friends. We receive top notch service and we have never had an issue with the quality of the appliances. I recommend it highly.

4
★★★★☆

We have purchased a TV, fridge, garbage disposal, stove, microwave and dishwasher as have most of our family and friends. We receive top notch service and we have never had an issue with the quality of the appliances. I recommend it highly.

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.

We like Manny's they have always been good to us. We have all Manny's appliances. They are more expensive but they take the old appliances away for you and that is a added bonus. Nice salespeople without the pushy nature.

4
★★★★☆

We like Manny's they have always been good to us. We have all Manny's appliances. They are more expensive but they take the old appliances away for you and that is a added bonus. Nice salespeople without the pushy nature.

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.

We have shopped at Mannys a few times. Service and prices are just ok. Nothing special or extraordinary. You can probably receive better some place else.

3
★★★☆☆

We have shopped at Mannys a few times. Service and prices are just ok. Nothing special or extraordinary. You can probably receive better some place else.

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We still would rather travel to a local business in Enfield where we receive personalized care. Not enough service people or friendliness to return even though it is so close.

2
★★☆☆☆

We still would rather travel to a local business in Enfield where we receive personalized care. Not enough service people or friendliness to return even though it is so close.

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.

Have made purchase of washers and dryers from this store for family members. The sales people understood what I was looking for and needed that would work for them. They were very helpful and kept me in the price range I wanted to stayin. Showroom was very clean when I went in to make purchase. Will go again

4
★★★★☆

Have made purchase of washers and dryers from this store for family members. The sales people understood what I was looking for and needed that would work for them. They were very helpful and kept me in the price range I wanted to stayin. Showroom was very clean when I went in to make purchase. Will go again

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Message from Manny's Tv & Appliance - Wilbraham

In 1977 Manny Rovithis opened Manny's TV & Appliances in a 1,000 square-foot store in Wilbraham, Massachusetts. It was Manny's dream and goal to provide the best personal service, best quality appliances, and low prices. This has been achieved today.



Now with multiple locations across the Pioneer Valley and Connecticut, Manny's company and his employees abide by the same slogan ?? "We have to be better, we live here."



Manny's purchasing staff is continually striving to bring you the best home appliances at the lowest possible prices. From your kitchen (ranges, refrigerators, microwaves, dishwashers, disposals), to your patio (barbeques), and to your living room (home theatres, DVD players, TVs), Manny's has your home filled with good value and quality products.



The professionally trained sales staff is always available to answer any questions you may have. Our service department and fully staffed call center assure that your needs are met after your home appliance purchase.



We thank you for visiting Manny's TV & Appliances online, and want to make sure that your home appliance shopping experience is positive. If you have any questions, feedback, or requests we invite you to contact us.



Remember ?? "We have to be better, we live here."

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