Tate Dodge Chrysler Jeep

★☆☆☆☆
  • 7429 Ritchie Hwy

    Glen Burnie, MD 21061

    Cross street: Georgia Ave. NE

    Map & Directions
  • 888-864-6650

1.0 1
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They had my vehicle for a week with an supposed alternator failure. Granted the first one most likely was the cause of my issues however the bigger issue that ended up costing me an additional $250.00 was the fact that their technician failed to find that the alternator fusible link had failed to the battery. This led to them replacing the battery and the alternator prior to giving it back to me. Of course the new battery died on the way back from the mall the next day on 50 going about 65 mph giving me a total electrical failure with power steering and power brakes. I ended up having to fix the car myself with a part that cost $15.60 (fusible link). I called Tate Dodge Chrysler Jeep Service Department and following about 20 days worth of talks on the phone and faxes their service manager, Roger, determined that it was not their fault because the secretary had seen the alternator putting out 13.8. Following this I will never use Tate of Glen Burnie's service department again.

1
★☆☆☆☆

They had my vehicle for a week with an supposed alternator failure. Granted the first one most likely was the cause of my issues however the bigger issue that ended up costing me an additional $250.00 was the fact that their technician failed to find that the alternator fusible link had failed to the battery. This led to them replacing the battery and the alternator prior to giving it back to me. Of course the new battery died on the way back from the mall the next day on 50 going about 65 mph giving me a total electrical failure with power steering and power brakes. I ended up having to fix the car myself with a part that cost $15.60 (fusible link). I called Tate Dodge Chrysler Jeep Service Department and following about 20 days worth of talks on the phone and faxes their service manager, Roger, determined that it was not their fault because the secretary had seen the alternator putting out 13.8. Following this I will never use Tate of Glen Burnie's service department again.

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