Dick Ide Pontiac Inc

★★★★☆
  • 875 Panorama Trl S

    Rochester, NY 14625

    Map & Directions
  • 585-586-2820

About Dick Ide Pontiac Inc

Categories

Automotive

Automotive
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3.5 12
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Never have I had such an easy car buying experience. When I walked in I told them what I was looking for. A 2011 Civic. I had already done my research and looked at other dealers. The price Dick Ide Honda gave me right from the beginning was fair. They were low pressure too. From the person greeting me at the front desk, to the salesman Jon, and Adam in the finance office, everyone was very nice! I have been driving my new Civic from Dick Ide for over a month now, and I love it! I just got invited to their New Owner Clinic which I'm very excited about. Dick Ide Honda is a class act.

5
★★★★★

Never have I had such an easy car buying experience. When I walked in I told them what I was looking for. A 2011 Civic. I had already done my research and looked at other dealers. The price Dick Ide Honda gave me right from the beginning was fair. They were low pressure too. From the person greeting me at the front desk, to the salesman Jon, and Adam in the finance office, everyone was very nice! I have been driving my new Civic from Dick Ide for over a month now, and I love it! I just got invited to their New Owner Clinic which I'm very excited about. Dick Ide Honda is a class act.

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DO NOT get your car serviced here!! They are VERY dishonest. My wife went there for her Honda Accord. It only had 40,000 miles on it. They told her the brake pads were "about to snap in the next day or two" and she needs to "have them replaced ASAP". They stated that they were only 1 millimeter thick. They also told her she needed the transmission fluid changed (which doesn't have to be done until 120,000 miles from what I see in the manual) and the brake fluid changed. Luckily she declined everything. She told me and I went to buy new brake pads. The place I bought them at reminded me that I changed them two years ago. She has only driven 15,000 miles in the past 2 years so I knew something was wrong. I went home, took off the tires and sure enough, the brake pads were almost as thick as the new ones I just bought. Turns out my sister-in-law also got suckered by Dick Ide for thousands of dollars of work that didn't need to be done. They are very dishonest.

1
★☆☆☆☆

DO NOT get your car serviced here!! They are VERY dishonest. My wife went there for her Honda Accord. It only had 40,000 miles on it. They told her the brake pads were "about to snap in the next day or two" and she needs to "have them replaced ASAP". They stated that they were only 1 millimeter thick. They also told her she needed the transmission fluid changed (which doesn't have to be done until 120,000 miles from what I see in the manual) and the brake fluid changed. Luckily she declined everything. She told me and I went to buy new brake pads. The place I bought them at reminded me that I changed them two years ago. She has only driven 15,000 miles in the past 2 years so I knew something was wrong. I went home, took off the tires and sure enough, the brake pads were almost as thick as the new ones I just bought. Turns out my sister-in-law also got suckered by Dick Ide for thousands of dollars of work that didn't need to be done. They are very dishonest.

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I bought my Honda Fit from Dick Ide. I told them what I wanted, they ordered it. They have me the best trade in price of all the dealers I had gone to. The service was great and my car came in when they said it would.

4
★★★★☆

I bought my Honda Fit from Dick Ide. I told them what I wanted, they ordered it. They have me the best trade in price of all the dealers I had gone to. The service was great and my car came in when they said it would.

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First, they have lyers for service personelI. One guy tells me come in Wednesady, I talk to some guy Rick who told me Saturday was the only day that's open, so now I was forced to miss my kids football game because Saturday was the only day. Why was I told yes for wednesday, and no by some other guy? Then to top things off, found out later this service guy Rick was putting things on my car I didn't ask for. And doing some kind of "flushes" on my brakes and power steering, not reccomened by Honda after I called them to find out. I never asked to have these done! I was charged $366.35 in un-neccessary work, when all I wanted was the reccomended 60,0000 mile service that Honda requires!
Bunch of Crooks!

2
★★☆☆☆

First, they have lyers for service personelI. One guy tells me come in Wednesady, I talk to some guy Rick who told me Saturday was the only day that's open, so now I was forced to miss my kids football game because Saturday was the only day. Why was I told yes for wednesday, and no by some other guy? Then to top things off, found out later this service guy Rick was putting things on my car I didn't ask for. And doing some kind of "flushes" on my brakes and power steering, not reccomened by Honda after I called them to find out. I never asked to have these done! I was charged $366.35 in un-neccessary work, when all I wanted was the reccomended 60,0000 mile service that Honda requires!
Bunch of Crooks!

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We purchased a Honda Civic from Dick Ide Honda 2 years ago and have been very happy with our car. The staff is very personable. We usually go to our local mechanic but anytime we have gone to the service dept at Dick Ide we have been very pleased with their work and professional atmosphere.

4
★★★★☆

We purchased a Honda Civic from Dick Ide Honda 2 years ago and have been very happy with our car. The staff is very personable. We usually go to our local mechanic but anytime we have gone to the service dept at Dick Ide we have been very pleased with their work and professional atmosphere.

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We purchased a new CRV from Dick Ide two years ago. The buying experience was good as far as car dealerships go. The service department is top notch. If you following the recommended maintenance schedule you are over maintaining your automobile a little.

4
★★★★☆

We purchased a new CRV from Dick Ide two years ago. The buying experience was good as far as car dealerships go. The service department is top notch. If you following the recommended maintenance schedule you are over maintaining your automobile a little.

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We had done a lot of research about what type of car we wanted to buy (Honda Odyssey) and what features we wanted, so all we had to do was shop around. Dick Ide had the best pricing available & although they did not have the car we wanted on the lot, we were able to get our car in less than 2 weeks.

4
★★★★☆

We had done a lot of research about what type of car we wanted to buy (Honda Odyssey) and what features we wanted, so all we had to do was shop around. Dick Ide had the best pricing available & although they did not have the car we wanted on the lot, we were able to get our car in less than 2 weeks.

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I've done business with Ide Pontiac / Honda for over 20 years. Their service department is top notch ... always courteous and honest. I would recommend them to anyone.

5
★★★★★

I've done business with Ide Pontiac / Honda for over 20 years. Their service department is top notch ... always courteous and honest. I would recommend them to anyone.

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Bought a new Odessey from IDE a few months back. The selection was good and we got to the price I thought was fair. The salesman was OK as I think he let the car sell itself. It was ready and available for pick-up when promised. Overall a decent buying experience.

4
★★★★☆

Bought a new Odessey from IDE a few months back. The selection was good and we got to the price I thought was fair. The salesman was OK as I think he let the car sell itself. It was ready and available for pick-up when promised. Overall a decent buying experience.

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They gave me a total run around on my new CR-V. The salesman was a complete air head. Finally they gave me the price I wanted, which was what I saw in Edmunds.com. However, they end up adding another couple of hundred dollars in mandatory extras like wheel locks and other crap. I wouldn't recommend this dealer to anyone, and I don't plan on going back for service or to buy another car.

PROS: Selection was good
CONS: salesman was awful

2
★★☆☆☆

They gave me a total run around on my new CR-V. The salesman was a complete air head. Finally they gave me the price I wanted, which was what I saw in Edmunds.com. However, they end up adding another couple of hundred dollars in mandatory extras like wheel locks and other crap. I wouldn't recommend this dealer to anyone, and I don't plan on going back for service or to buy another car.

PROS: Selection was good
CONS: salesman was awful

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shopped around for honda accord, when comparing to john holtz, they are ok in service, but they can not beat the price john holtz offer, though they claim they will beat anyone that time, and they just asked me to buy at john holtz if I can find better price there.

3
★★★☆☆

shopped around for honda accord, when comparing to john holtz, they are ok in service, but they can not beat the price john holtz offer, though they claim they will beat anyone that time, and they just asked me to buy at john holtz if I can find better price there.

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I recently bought a Honda accord from Dick Ide and had a smooth and easy transaction. The dealer let me haggle a little and I ended up getting the car for what I wanted. He threw in a few extras too. He said anything to make a deal. I signed for the car on a thursday and picked it up on saturday.

4
★★★★☆

I recently bought a Honda accord from Dick Ide and had a smooth and easy transaction. The dealer let me haggle a little and I ended up getting the car for what I wanted. He threw in a few extras too. He said anything to make a deal. I signed for the car on a thursday and picked it up on saturday.

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More about Dick Ide Pontiac Inc

At Dick Ide Honda you can buy or lease a new Honda, and we make it as easy as possible for you. Buying a car can already be stressful, you don't need the dealer playing games and making it worse for you. If you're in the market for a Used Car, Dick Ide Used Car Center can help you with that too. We have a great selection of Certified Hondas as well as many other makes and models. Need to maintain your car? The Dick Ide Honda Service Department is your award winning service department where we make maintaining your vehicle easy. So, come visit us in Penfield. We'd love to earn your business!

 

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