Piazza Acura Of West Chester

★★★★★
39.9038 -75.5668
Map and Directions to Piazza Acura of West Chester

610-399-9500

1330 Wilmington Pike

West Chester, PA

19382

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4.8667 30
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Reviews 1 - 30 of 30.
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Great service. Always easy to schedule a service appt. When you arrive, the check in is quick and easy. After checking in, you wait in a clean waiting room that includes a tv, coffee, water, soda, tea and light snacks. There is also free wireless. The service is always completed sooner than promised and they are good about informing you of issues, but not pressuring you to fix them; rather, they educate you as to what may or may not be necessary at the time. I bought my car here in 2006 and have continued to service it here ever since. Car is running great 7 years later. Thank you, Piazza Acura of West Chester!

5
★★★★★

Great service. Always easy to schedule a service appt. When you arrive, the check in is quick and easy. After checking in, you wait in a clean waiting room that includes a tv, coffee, water, soda, tea and light snacks. There is also free wireless. The service is always completed sooner than promised and they are good about informing you of issues, but not pressuring you to fix them; rather, they educate you as to what may or may not be necessary at the time. I bought my car here in 2006 and have continued to service it here ever since. Car is running great 7 years later. Thank you, Piazza Acura of West Chester!

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I could go to 100 places for my car's routine maintenance, but I always prefer to go to Piazza Acura of West Chester. Not only do they have express oil change service, but they make the wait comfortable and seem like no time at all. Everyone I encounter at the dealership is cordial and accommodating. I look forward to dealing with Piazza Acura of West Chester in the future for my future car purchases and service.

5
★★★★★

I could go to 100 places for my car's routine maintenance, but I always prefer to go to Piazza Acura of West Chester. Not only do they have express oil change service, but they make the wait comfortable and seem like no time at all. Everyone I encounter at the dealership is cordial and accommodating. I look forward to dealing with Piazza Acura of West Chester in the future for my future car purchases and service.

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My car had a difficult starting in the morning, so i took it straight to the dealership. They did not have a loaner available on such short notice, but told me that they could test if the problem was the battery, in which case the work would only take about an hour. The work was done much faster than the estimated hour. The staff was so very friendly, as always. Steve Sherskovitz explained everything and showed me the tire and brake inspection results. I appreciate the speedy and friendly service. All the work was covered under my warranty.

5
★★★★★

My car had a difficult starting in the morning, so i took it straight to the dealership. They did not have a loaner available on such short notice, but told me that they could test if the problem was the battery, in which case the work would only take about an hour. The work was done much faster than the estimated hour. The staff was so very friendly, as always. Steve Sherskovitz explained everything and showed me the tire and brake inspection results. I appreciate the speedy and friendly service. All the work was covered under my warranty.

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.

Everyone at Piazza Acura in West Chester has been great. Whenever my car needs service, they are prompt, professional and caring. It is great to know that I am being cared for and they are looking to keep my best interest in mind.

5
★★★★★

Everyone at Piazza Acura in West Chester has been great. Whenever my car needs service, they are prompt, professional and caring. It is great to know that I am being cared for and they are looking to keep my best interest in mind.

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.

Customer service was fast and helpful. I waited while the service was done. It was quick and complimentary bottled water, soft drinks and coffee was available while I waited. The car was fully checked over and I didn't require anything special. on this visit.

5
★★★★★

Customer service was fast and helpful. I waited while the service was done. It was quick and complimentary bottled water, soft drinks and coffee was available while I waited. The car was fully checked over and I didn't require anything special. on this visit.

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Just needed a PA state inspection. Couldn't get first two appointment dates, but they were apologetic and got me in as soon as they could. The staff is always as friendly as can be.

5
★★★★★

Just needed a PA state inspection. Couldn't get first two appointment dates, but they were apologetic and got me in as soon as they could. The staff is always as friendly as can be.

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I had a great experience - service complete within time estimate and professionally done, courteous staff, comfortable waiting area.

5
★★★★★

I had a great experience - service complete within time estimate and professionally done, courteous staff, comfortable waiting area.

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As always, everything about Piazza is beyond expectations. Special thanks to Marie for being so helpful when I needed to reschedule three times.

5
★★★★★

As always, everything about Piazza is beyond expectations. Special thanks to Marie for being so helpful when I needed to reschedule three times.

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.

The service department went very well. John at the service desk was very helpful. He provided great service over the phone when I called last week and was great in person when I picked up the car as well.

5
★★★★★

The service department went very well. John at the service desk was very helpful. He provided great service over the phone when I called last week and was great in person when I picked up the car as well.

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My recent service experience by far has been the best I ever received. This was my first visit to the West Chester location and I will be back if additional service is needed.

5
★★★★★

My recent service experience by far has been the best I ever received. This was my first visit to the West Chester location and I will be back if additional service is needed.

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I just purchased my TL as a CPO and this was my first time having it in for service. I will be glad to recommend Piazza Acura of West Chester, purely based on the exceptional service I received from Marie and service advisors, Gail and Stuart.

5
★★★★★

I just purchased my TL as a CPO and this was my first time having it in for service. I will be glad to recommend Piazza Acura of West Chester, purely based on the exceptional service I received from Marie and service advisors, Gail and Stuart.

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My experience was excellent. I was very impressed with Bill. He was detail oriented and took his time explaining components of the service. He was polite, very professional and had a nice sense of humor. I will continue to work with him in the future.

5
★★★★★

My experience was excellent. I was very impressed with Bill. He was detail oriented and took his time explaining components of the service. He was polite, very professional and had a nice sense of humor. I will continue to work with him in the future.

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.

I always have confidence in their service department. Price is a little bit high, but the trade off is you get mechanics who only work on Acura's and have the right parts. One time I took the car to a non-dealer for a cheaper oil change and the filter leaked.

5
★★★★★

I always have confidence in their service department. Price is a little bit high, but the trade off is you get mechanics who only work on Acura's and have the right parts. One time I took the car to a non-dealer for a cheaper oil change and the filter leaked.

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.

This is my 4th Acura and I wouldn't drive anything else. One of the main reasons I am 100% please is the service department at Piazza Acura of West Chester. Darren Griffth is the most wonderful, accommodating employee at Acura could ever hope to have.

5
★★★★★

This is my 4th Acura and I wouldn't drive anything else. One of the main reasons I am 100% please is the service department at Piazza Acura of West Chester. Darren Griffth is the most wonderful, accommodating employee at Acura could ever hope to have.

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.

Thanks to Lee and the service team for extraordinary care and maintenance work on my 2004 TL last Thursday. I had major timing belt and brake services performed and everything was done to perfection. I have been a customer of WCA since 1996 and your level of service never fails to impress someone like me who knows a bit about cars and even does a lot of his own service. But when the job requires professional care, I look forward to your dealership.

5
★★★★★

Thanks to Lee and the service team for extraordinary care and maintenance work on my 2004 TL last Thursday. I had major timing belt and brake services performed and everything was done to perfection. I have been a customer of WCA since 1996 and your level of service never fails to impress someone like me who knows a bit about cars and even does a lot of his own service. But when the job requires professional care, I look forward to your dealership.

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I just purchased a 2012 MDX. I love the car and just wanted to send a quick note to compliment both the salesmen (Warren) and the sales manager (Kevin). It was a truly great experience overall. I have to say this is the 5th or 6th new car I have purchased and it was by far my best experience with a dealership.

5
★★★★★

I just purchased a 2012 MDX. I love the car and just wanted to send a quick note to compliment both the salesmen (Warren) and the sales manager (Kevin). It was a truly great experience overall. I have to say this is the 5th or 6th new car I have purchased and it was by far my best experience with a dealership.

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The service was excellent and one of the main reasons that I am on my second Acura from Piazza! I have already recommended numerous friends and family to Piazza Acura of West Chester! They have all received similar service, just like me.

5
★★★★★

The service was excellent and one of the main reasons that I am on my second Acura from Piazza! I have already recommended numerous friends and family to Piazza Acura of West Chester! They have all received similar service, just like me.

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.

I was extremely pleased and happy that the service department was able to fit me into their busy schedule on such short notice. The work was performed promptly and professionally. I would like to entend my sincere thanks to the entire service crew, especially Maurizio Mertoli the service advisor, for the great help and assistance.

5
★★★★★

I was extremely pleased and happy that the service department was able to fit me into their busy schedule on such short notice. The work was performed promptly and professionally. I would like to entend my sincere thanks to the entire service crew, especially Maurizio Mertoli the service advisor, for the great help and assistance.

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I wanted to say thanks for making the deal work for the purchase of my new TL. The pinstripe and Glasscoat finish have been completed and the car looks great. I do not have much experience with Piazza's service team, but so far the entire service approach is first class and efficient. They make it easy to bring a vehicle in for service. Bob Ruhno was great to work with and was instrumental in making the deal happen. He kept looking for ways to make everything work for me so that I was happy with the end result.

5
★★★★★

I wanted to say thanks for making the deal work for the purchase of my new TL. The pinstripe and Glasscoat finish have been completed and the car looks great. I do not have much experience with Piazza's service team, but so far the entire service approach is first class and efficient. They make it easy to bring a vehicle in for service. Bob Ruhno was great to work with and was instrumental in making the deal happen. He kept looking for ways to make everything work for me so that I was happy with the end result.

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Our service was excellent. John Davenport and Gail always provide top-notch service and professional courtesy. Piazza has a great team of techs and service personnel.

5
★★★★★

Our service was excellent. John Davenport and Gail always provide top-notch service and professional courtesy. Piazza has a great team of techs and service personnel.

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My service was great yesterday! I didn't have to wait long for them to work on my car and they hand washed it too.

5
★★★★★

My service was great yesterday! I didn't have to wait long for them to work on my car and they hand washed it too.

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I am completely happy with the service, professionalism and friendliness of the service department. I am always acknowledged by name, Darren always comes out to say, "hello," and Zach is a joy to work with. Piazza Acura is the best agency I have dealt with in my 50+ years of driving.

5
★★★★★

I am completely happy with the service, professionalism and friendliness of the service department. I am always acknowledged by name, Darren always comes out to say, "hello," and Zach is a joy to work with. Piazza Acura is the best agency I have dealt with in my 50+ years of driving.

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The service was great. I did believe I booked a wait appointment and when I checked in it was listed as a drop off. The service representative took care of it and I had all the work done that morning without having to make a second appointment. I was very pleased with him and the work overall.

5
★★★★★

The service was great. I did believe I booked a wait appointment and when I checked in it was listed as a drop off. The service representative took care of it and I had all the work done that morning without having to make a second appointment. I was very pleased with him and the work overall.

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I had an excellent experience with Piazza Acura of West Chester's service department. I actually referred my boss, who also has an Acura. This dealer is very convenient for me, I can utilize during normal business hours instead of having to commit my Saturday mornings. It was a real pleasure dealing with all of the friendly staff.

5
★★★★★

I had an excellent experience with Piazza Acura of West Chester's service department. I actually referred my boss, who also has an Acura. This dealer is very convenient for me, I can utilize during normal business hours instead of having to commit my Saturday mornings. It was a real pleasure dealing with all of the friendly staff.

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Great service. Fast, do not mess around. They washed my car,like they offer. I will do more business with them.

5
★★★★★

Great service. Fast, do not mess around. They washed my car,like they offer. I will do more business with them.

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John Brescia, the General Manager, is a very nice gentleman. He makes you laugh and you do not feel pressured into buying. I did quite a bit of research on the RL, so I had a number in mind. They actually came $50 below, so I was very impressed. The dealership is beautiful. Overall, it was a very, very pleasant car buying experience.

5
★★★★★

John Brescia, the General Manager, is a very nice gentleman. He makes you laugh and you do not feel pressured into buying. I did quite a bit of research on the RL, so I had a number in mind. They actually came $50 below, so I was very impressed. The dealership is beautiful. Overall, it was a very, very pleasant car buying experience.

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.

the sales a this dealership are rude, arrogant and liars.
Go buy a car elsewhere. The prices are very high and the sales person I dealt with lied all the time and was not courteous.

1
★☆☆☆☆

the sales a this dealership are rude, arrogant and liars.
Go buy a car elsewhere. The prices are very high and the sales person I dealt with lied all the time and was not courteous.

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I have purchased Acura cars for 23 years since 1987 and I love Acuras. They are fun to drive, very comfortable and reliable. I have never had an Acura car stall or break down on the road. West Chester has a grat staff of people who are always very professional, very informative and courteous. Five star excellent experience. John Brescia who runs West Chester Acura is a very nice guy to deal with and always very professional. He has really looked out for me over the years and so has Darren the manager over at the Service Department. Thanks to everyone at Acura for making the purchase of my new Acura TSX a wonderful, outstanding experience.

5
★★★★★

I have purchased Acura cars for 23 years since 1987 and I love Acuras. They are fun to drive, very comfortable and reliable. I have never had an Acura car stall or break down on the road. West Chester has a grat staff of people who are always very professional, very informative and courteous. Five star excellent experience. John Brescia who runs West Chester Acura is a very nice guy to deal with and always very professional. He has really looked out for me over the years and so has Darren the manager over at the Service Department. Thanks to everyone at Acura for making the purchase of my new Acura TSX a wonderful, outstanding experience.

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We own a tl and started to take our car there for service because it is closet dealership there. Staff is very professional and efficient. Would buy a car from them based on our experience.

5
★★★★★

We own a tl and started to take our car there for service because it is closet dealership there. Staff is very professional and efficient. Would buy a car from them based on our experience.

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My husband has been taking his TL here for ten years and has always gotten excellent service. Acura stands by their cars. We have gotten warranty work when by any other standard we would have gotten a $1600 repair bill. The Acura TL is a solid car to begin with but when there are maintenance needs, the Piazza service department is world class.

5
★★★★★

My husband has been taking his TL here for ten years and has always gotten excellent service. Acura stands by their cars. We have gotten warranty work when by any other standard we would have gotten a $1600 repair bill. The Acura TL is a solid car to begin with but when there are maintenance needs, the Piazza service department is world class.

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More about Piazza Acura Of West Chester

Piazza Acura has a state-of-the-art service center with the latest tools and technologies to repair your vehicle. Our service department is staffed with highly trained auto technicians who will properly identify and repair your vehicle's problem.