Spinale's Brick Oven Pizzeria

★★★☆☆
  • 66 Washington St

    Rochester, NH 03867

    Map & Directions
  • 603-332-9842

About Spinale's Brick Oven Pizzeria

Hours
Mon. - Thu. 11am - 9pm;Fri. - Sat. 11am - 10pm;Sun. 1pm - 8pm

Food

Food
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3.0 2
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The food here is like no other, FRESH FRESH ingrediants, Delicious combinations, ONE OF A KIND pizza. Fresh grated cheese daily, I just can't say enough. When we moved 20 miles away we still made the drive for pizza. They now have a very hot little bar attatched and has a great atmosphere!

5
★★★★★

The food here is like no other, FRESH FRESH ingrediants, Delicious combinations, ONE OF A KIND pizza. Fresh grated cheese daily, I just can't say enough. When we moved 20 miles away we still made the drive for pizza. They now have a very hot little bar attatched and has a great atmosphere!

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We used to love going to Spinales family-style Italian restaurant in Milton and were very disappointed when they closed. Imagine how excited we were to see that they reopened in Rochester, where we live. We went there to eat about 4 months ago. We were very disappointed that it was nothing like the old Spinales at all. Most importantly, they did not serve their famous bean dip while we waited for our food order. Apparently they don't cheerfully bring you this yummy appetizer anymore. (Although they do sell you the bean dip in tubs to take home.) In fact, the atmosphere was not like an Italian restaurant at all. It was more like a Friendly's or Wild Willy's. What was the point of calling the place Spinales? A few days ago, we wanted pizza and decided to give them another chance. After all, this is more like a pizza place now than an actual sit-down restaurant. We called in our order and told them we had a coupon for a couple bucks off. The coupon was from their take-out menu that we had picked up a few months ago when we first ate there. Also, it was not expired. I should also point out that their pizza is about $3 more per pie than every other pizza place in town. When we went to pick up our pizzas, we realized that we had left the coupon at home. No problem, we thought, we'll just grab one out of their stack of take-out menus that were on the counter. No way! The Spinales people had cut all of the coupons off with scissors and put the menus back out on the counter. We told the cashier that we had left the coupon at home and she totally ignored us. You would think that for a lousy two bucks off of an order of multiple pizzas, they would have said "no problem, we know we used to have those coupons available and we believe that you accidentally left it at home, here's your two bucks off anyway," but no way. They got their two bucks. On the way home, we talked about how this wasn't a very good business practice and how if we were providing customer service to people, we would have given away the two bucks just so that we would have a chance at retaining a customer who may order more pizza from us in the future. Then, when we got home and went to eat the pizza, you guessed it- it was cold! Actually, it was barely room temperature. We picked up the order exactly when they said it would be ready, and we only live about 3 miles away, so there's really no excuse. Also, on our veggie pizza, the vegetable pieces were huge, like the pizza maker couldn't be bothered to take the time to cut them up any smaller for their customers. There were like 3 pieces of onion and three pieces of pepper on a large pizza. Each piece measure approximately 2x3 inches. It looked ridiculous. Well, that's it. We heated up the pizza in the microwave and threw away the coupon which was sitting on the kitchen table where we left it, and we threw away their take out menu because there are plently of other pizza places in this town who treat their customers right. That's enough Spinales for me and it should be for you too!

1
★☆☆☆☆

We used to love going to Spinales family-style Italian restaurant in Milton and were very disappointed when they closed. Imagine how excited we were to see that they reopened in Rochester, where we live. We went there to eat about 4 months ago. We were very disappointed that it was nothing like the old Spinales at all. Most importantly, they did not serve their famous bean dip while we waited for our food order. Apparently they don't cheerfully bring you this yummy appetizer anymore. (Although they do sell you the bean dip in tubs to take home.) In fact, the atmosphere was not like an Italian restaurant at all. It was more like a Friendly's or Wild Willy's. What was the point of calling the place Spinales? A few days ago, we wanted pizza and decided to give them another chance. After all, this is more like a pizza place now than an actual sit-down restaurant. We called in our order and told them we had a coupon for a couple bucks off. The coupon was from their take-out menu that we had picked up a few months ago when we first ate there. Also, it was not expired. I should also point out that their pizza is about $3 more per pie than every other pizza place in town. When we went to pick up our pizzas, we realized that we had left the coupon at home. No problem, we thought, we'll just grab one out of their stack of take-out menus that were on the counter. No way! The Spinales people had cut all of the coupons off with scissors and put the menus back out on the counter. We told the cashier that we had left the coupon at home and she totally ignored us. You would think that for a lousy two bucks off of an order of multiple pizzas, they would have said "no problem, we know we used to have those coupons available and we believe that you accidentally left it at home, here's your two bucks off anyway," but no way. They got their two bucks. On the way home, we talked about how this wasn't a very good business practice and how if we were providing customer service to people, we would have given away the two bucks just so that we would have a chance at retaining a customer who may order more pizza from us in the future. Then, when we got home and went to eat the pizza, you guessed it- it was cold! Actually, it was barely room temperature. We picked up the order exactly when they said it would be ready, and we only live about 3 miles away, so there's really no excuse. Also, on our veggie pizza, the vegetable pieces were huge, like the pizza maker couldn't be bothered to take the time to cut them up any smaller for their customers. There were like 3 pieces of onion and three pieces of pepper on a large pizza. Each piece measure approximately 2x3 inches. It looked ridiculous. Well, that's it. We heated up the pizza in the microwave and threw away the coupon which was sitting on the kitchen table where we left it, and we threw away their take out menu because there are plently of other pizza places in this town who treat their customers right. That's enough Spinales for me and it should be for you too!

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