At the Shop Furniture Services

★☆☆☆☆
  • 439 S Bolmar St

    West Chester, PA 19382

    Map & Directions
  • 610-430-6504

About At the Shop Furniture Services

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A supposedly highly experienced person visited our home to examine a dining table for repair. The wood was cracked in a move (and contracted by the moving company). The person looked at the table then repeatedly asserted he could not fix it despite our discussion to find some type of repait. He then went on to claim the material was "plywood". Then the person went on to boast of 20 years of experience. None of that experience was brought to bear to find a solution to something that I could glue and clamp myself to at least restore functionality. The person was not objective in the assessment, finding no possible solution or at least to say " we could do this but it won't be perfect" or was not willing to take any action.

These people appear to make a living doing compulsory repair for insurance claims as they clearly are not into customer service. Go elsewhere if you want someone who will work with you as a human.

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★☆☆☆☆

A supposedly highly experienced person visited our home to examine a dining table for repair. The wood was cracked in a move (and contracted by the moving company). The person looked at the table then repeatedly asserted he could not fix it despite our discussion to find some type of repait. He then went on to claim the material was "plywood". Then the person went on to boast of 20 years of experience. None of that experience was brought to bear to find a solution to something that I could glue and clamp myself to at least restore functionality. The person was not objective in the assessment, finding no possible solution or at least to say " we could do this but it won't be perfect" or was not willing to take any action.

These people appear to make a living doing compulsory repair for insurance claims as they clearly are not into customer service. Go elsewhere if you want someone who will work with you as a human.

Pros: No, amateurs

Cons: Unprofessional non-service

 

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