Home Town Hearth & Grill

★☆☆☆☆
  • 240 State Route 10

    Whippany, OR 97086

    Map & Directions
  • 503-771-1750

Home & Garden

Home & Garden
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Customer Service for Propane Tank refill customers is non-existent. You drive with your tank to the refill area, out in a lot with no shade under the broiling sun. You ring a bell for service, but no one showed up. So I called their phone number from my cell, and no one picked up. When I was fed up and about to leave a guy came out of their main building, walked to the refill area and refilled my tank. But I wasn't done yet. I had to walk a few hundred yards into their office to pay for it. I killed 40 minutes on a 10 minute errand. Better to pay 5 bucks more for a tank exchange elsewhere and save the aggravation.

0
★☆☆☆☆

Customer Service for Propane Tank refill customers is non-existent. You drive with your tank to the refill area, out in a lot with no shade under the broiling sun. You ring a bell for service, but no one showed up. So I called their phone number from my cell, and no one picked up. When I was fed up and about to leave a guy came out of their main building, walked to the refill area and refilled my tank. But I wasn't done yet. I had to walk a few hundred yards into their office to pay for it. I killed 40 minutes on a 10 minute errand. Better to pay 5 bucks more for a tank exchange elsewhere and save the aggravation.

Pros: Refill is lower price than tank exchange

Cons: No Customer Service. Waste of Your Time

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I waited 30+ minutes outside to have my propane tank filled. I finally went inside to find someone and their only response was "there are only two of us here". Since they cannot staff to serve their customer demand I will take my business elsewhere and recommend you do the same.

0
★☆☆☆☆

I waited 30+ minutes outside to have my propane tank filled. I finally went inside to find someone and their only response was "there are only two of us here". Since they cannot staff to serve their customer demand I will take my business elsewhere and recommend you do the same.

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