There is nowhere else that I would take my dogs when I need to go out of town or when they need to be groomed. This is an excellent facility with very caring staff and a wonderful attention to the animals. I know that I can always count on them for my dogs needs and that no matter what the occasion is my dogs will be well taken care of.
Would never go anywhere else. This place is perfect their staff is friendly and personable. Our dog gets groomed here and he always looks great. Prices are normal to average do consider that if you want great quality it doesn??t come free. I been going there for almost 3 years and have never had a bad experience with that comment I??ll let you see how well this people treat me and my dog.
I have been to a few dog boarding centers and this one beats the rest by far. The staff is awsome, you can tell they love what they do and its not just a job to them. And might I say how resonable their prices were, makes it very convenient for someone who travels alot like me
After asking around in the dog community, Toureen kept coming up as the "go to" place. I took a tour and thought I would give it a try as I had to be out of town 5 days. I like the idea that they go on river walks (additional cost) and grooming (more additional costs), but mostly because they also have vet services on the premise in the event. Boys exited with absolute delight.-I'm thinking they were reluctant to leave. They were clean, smelled incredible and seemingly unharmed. I worry about my older boy who can get quite aggressive with large dogs but they assured me it would be a problem. No visible or emotional wounds. The staff was wonderful! Even when I called part way through my trip checking in like the psycho mom that I am, they didn't seem to mind to give me an update.
I am extremely picky about where I board my two large dogs and I am not even that comfortable letting someone else stay with them at the house. I can tell when they have been boarded someplace that they do not like, one barks until he gets hoarse and has come home with a sore nose from trying to escape. Not only has this never happened at Toureen, but the dogs are excited to get there when we go away without them; it is almost insulting! Thank you for the peace of mind you give me!
I will not take my dog anywhere else! They are always friendly, the facility is clean and the staff is responsive. Our dog is really shy and she always comes back happy; we tried another place a few years ago, and our dog came back traumatized. We have been using Toureen Pet Resort and Spa for a while now and it is the best!
You are wonderful! I wouldn't take Chase any other place. Customer service is unmatched and the daycare/grooming services are A++ also. I cannot say enough about how accommodating you are. The early drop off is much appreciated and you really treat Chase like a part of your family. Thank you.
3 out of 3 people found this review helpful.