Reiner and Sons

★☆☆☆☆

About Reiner and Sons

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  • Spas & Saunas
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Where do I start. They were doing business as mybathbiz. We were totally rip offed. We bought what looked like a gorgeous sauna/steam shower unit on ebay from these people. It did arrive on time. But that is where the good stuff ended. The manual was incomprehensible. What should have taken hours to assemble took days by a certified contractor. Pieces missing, no one answered phones. It worked for a while but slowly and surely each part started crapping out not to be repaired. The steam generator rusted and got a hole in it, I spent many hundreds of dollars with an electrician only to find out it was not repairable. The sauna, my favorite part, broke, after a year, only one element in the stove worked and then the other one quit. They sent me another stove, it never worked. Parts are constantly falling off the doors, etc. The lights do not work. It is a hunk of $4,000 junk.These people should be in jail. Yet they continue to suck people in and take their money and sell the pieces of crap. What a shame.

1
★☆☆☆☆

Where do I start. They were doing business as mybathbiz. We were totally rip offed. We bought what looked like a gorgeous sauna/steam shower unit on ebay from these people. It did arrive on time. But that is where the good stuff ended. The manual was incomprehensible. What should have taken hours to assemble took days by a certified contractor. Pieces missing, no one answered phones. It worked for a while but slowly and surely each part started crapping out not to be repaired. The steam generator rusted and got a hole in it, I spent many hundreds of dollars with an electrician only to find out it was not repairable. The sauna, my favorite part, broke, after a year, only one element in the stove worked and then the other one quit. They sent me another stove, it never worked. Parts are constantly falling off the doors, etc. The lights do not work. It is a hunk of $4,000 junk.These people should be in jail. Yet they continue to suck people in and take their money and sell the pieces of crap. What a shame.

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I to purchased a hot tub from them, He said he returned the money but never did. Told me a bunch of lies to get the money back but none worked. My kids were excited to get the hot tub but now i cant afford one because he took my money. I called the attorney Generals office and they just sent letters but no feedback. Their hands are tied. I guess from what I'm gathering, nobody can help fraud claims. I would have to spend more money to get less back. Where is the justice.

4
★★★★☆

I to purchased a hot tub from them, He said he returned the money but never did. Told me a bunch of lies to get the money back but none worked. My kids were excited to get the hot tub but now i cant afford one because he took my money. I called the attorney Generals office and they just sent letters but no feedback. Their hands are tied. I guess from what I'm gathering, nobody can help fraud claims. I would have to spend more money to get less back. Where is the justice.

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1 out of 2 people found this review helpful.

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Also a victim, took months to receive my steam shower, and after a month, circuit board/control box stopped working, have not received the replacements, it's been over 7 months. If a lawsuit is being brought against them, I would like to know.

1
★☆☆☆☆

Also a victim, took months to receive my steam shower, and after a month, circuit board/control box stopped working, have not received the replacements, it's been over 7 months. If a lawsuit is being brought against them, I would like to know.

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1 out of 5 people found this review helpful.

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I purchased a hot tub via ebay and received it damaged 3 months later and reported it the day it arrived, then the hot tub proceeded to have many many problems which they proceeded to lie to me that they would fix. I did every thing they asked and everything that their policy states but still I have a hunk of junk taking up space in my back yard. I am going to sue and would like more info from some of you kind folks. If you want to help please email me at rgriego@ymail.com so we can get these guy off the market.

1
★☆☆☆☆

I purchased a hot tub via ebay and received it damaged 3 months later and reported it the day it arrived, then the hot tub proceeded to have many many problems which they proceeded to lie to me that they would fix. I did every thing they asked and everything that their policy states but still I have a hunk of junk taking up space in my back yard. I am going to sue and would like more info from some of you kind folks. If you want to help please email me at rgriego@ymail.com so we can get these guy off the market.

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2 out of 6 people found this review helpful.

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If you like me were ripped off by these people here are some options. I have found out that you can file a small claims law suit from your location. They have to appear in your court either by phone or in person. Second, file a complaint with the Kansas City, Missouri Police Department Fraud Division 1-816-234-5261. Also, file complaint with the FBI Cyber Crimes Division. Lastly, file complaints with your State Attorney Generals oOffice and the Missouri State Attorney Generals Office. Everyone should contact the KC Police Department as each offense should constitue a Felony. We might not get our money back, but lets make sure they go to jail. FYI emailed mybath from a new email address today about purchasing a tub from their website. I received an answer that the tubs were in stock and would ship the next business day. Need help contact me at mybathproblems@gmail.com. I am not a lawyer nor do I proclaim to know the law, the information provided is merely the course of action I have taken too date.

1
★☆☆☆☆

If you like me were ripped off by these people here are some options. I have found out that you can file a small claims law suit from your location. They have to appear in your court either by phone or in person. Second, file a complaint with the Kansas City, Missouri Police Department Fraud Division 1-816-234-5261. Also, file complaint with the FBI Cyber Crimes Division. Lastly, file complaints with your State Attorney Generals oOffice and the Missouri State Attorney Generals Office. Everyone should contact the KC Police Department as each offense should constitue a Felony. We might not get our money back, but lets make sure they go to jail. FYI emailed mybath from a new email address today about purchasing a tub from their website. I received an answer that the tubs were in stock and would ship the next business day. Need help contact me at mybathproblems@gmail.com. I am not a lawyer nor do I proclaim to know the law, the information provided is merely the course of action I have taken too date.

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2 out of 6 people found this review helpful.

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Won hot tub on ebay, paid for unit through my Debit/MC waited 6 to 9 weeks it never showed up, VP ok'd a refund and that was in September of 08. Today 1-12-09 still no refund --you buy from my bath but DGN products takes your money

1
★☆☆☆☆

Won hot tub on ebay, paid for unit through my Debit/MC waited 6 to 9 weeks it never showed up, VP ok'd a refund and that was in September of 08. Today 1-12-09 still no refund --you buy from my bath but DGN products takes your money

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1 out of 5 people found this review helpful.

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I am also a victim of mybath.biz. For 6 mos I have been duped into believing faulty parts for my G165 were on their way. Today (1-5-09) I was told by one of their representatives that they were not ordered and they were going out of business. I would also would like to see them stopped before anyone else can be scammed. I am also looking for someone who can get parts so this unit can be used. The main circuit board melted down.Rod

1
★☆☆☆☆

I am also a victim of mybath.biz. For 6 mos I have been duped into believing faulty parts for my G165 were on their way. Today (1-5-09) I was told by one of their representatives that they were not ordered and they were going out of business. I would also would like to see them stopped before anyone else can be scammed. I am also looking for someone who can get parts so this unit can be used. The main circuit board melted down.Rod

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2 out of 7 people found this review helpful.

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I purchased a sauna on EBAY for $2350 on 11/2/08. They said it would be shipped 4 weeks after payment. After paying for the item, they quit listing it on ebay, which made me very nervous. I contacted them and asked them if they were going out of business, and they assured me they were not, they said they did enough business from their website and didn't need EBAY. On 12/20/08, they sent me an e-mail stating they couldn't deliver the product and a credit would be issued to my credit card. The credit was not issued and when I contacted them on 1/5/09, they finally admitted that they were going out of business. Now I'm having to fight for my money back!!!

1
★☆☆☆☆

I purchased a sauna on EBAY for $2350 on 11/2/08. They said it would be shipped 4 weeks after payment. After paying for the item, they quit listing it on ebay, which made me very nervous. I contacted them and asked them if they were going out of business, and they assured me they were not, they said they did enough business from their website and didn't need EBAY. On 12/20/08, they sent me an e-mail stating they couldn't deliver the product and a credit would be issued to my credit card. The credit was not issued and when I contacted them on 1/5/09, they finally admitted that they were going out of business. Now I'm having to fight for my money back!!!

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2 out of 7 people found this review helpful.

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I purchased a hot tub from My Bath and it took months to receive. I also got the same "customs" run-around. We've had nothing but problems with the unit from the beginning. No one at My Bath knows anything about installation or programming & no manual available! I'm out several hundred dollars & STILL waiting on reimbursement. I called again today and was advised they are going out of business. I filed complaint with BBB but did no good & too long ago to leave additional EBay feedback.

1
★☆☆☆☆

I purchased a hot tub from My Bath and it took months to receive. I also got the same "customs" run-around. We've had nothing but problems with the unit from the beginning. No one at My Bath knows anything about installation or programming & no manual available! I'm out several hundred dollars & STILL waiting on reimbursement. I called again today and was advised they are going out of business. I filed complaint with BBB but did no good & too long ago to leave additional EBay feedback.

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2 out of 7 people found this review helpful.

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I Spent $2750.00 in september on Ebay for spa enclosure, paid with AMEX. They never delivered. I called AMEX who started a complaint. I got a notice from MyBath on December 20th that they were refunding my money to AMEX then I got a phone call that said the same. it is now Jan 6th. No refund yet and I cant get thru on the phone. I WILL Sue them if I have to!

1
★☆☆☆☆

I Spent $2750.00 in september on Ebay for spa enclosure, paid with AMEX. They never delivered. I called AMEX who started a complaint. I got a notice from MyBath on December 20th that they were refunding my money to AMEX then I got a phone call that said the same. it is now Jan 6th. No refund yet and I cant get thru on the phone. I WILL Sue them if I have to!

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2 out of 7 people found this review helpful.

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Purchased spa pedicure chair in Sept. Expected 6-9 wks delivery. Now 15 weeks, no chair. I have contacted them several times. Do not return emails or phone messages. Gave excuse after excuse about customs and ect. Finally promised refund, then just when they stated I could expect return, got phone call saying they had decided I could continue to wait for delivery (like that will ever happen!) or they would issue in store credit minus shipping and 15-25% restock fee! What good is in store credit when they never ship anything? Check with BBB. "Company" only employs 3 employs! Or better stated 3 scam artists!

1
★☆☆☆☆

Purchased spa pedicure chair in Sept. Expected 6-9 wks delivery. Now 15 weeks, no chair. I have contacted them several times. Do not return emails or phone messages. Gave excuse after excuse about customs and ect. Finally promised refund, then just when they stated I could expect return, got phone call saying they had decided I could continue to wait for delivery (like that will ever happen!) or they would issue in store credit minus shipping and 15-25% restock fee! What good is in store credit when they never ship anything? Check with BBB. "Company" only employs 3 employs! Or better stated 3 scam artists!

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2 out of 7 people found this review helpful.

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Purchased steam shower on August 18, 2008 and have yet to receive. They said they refunded my monies to my bank card. My bank has no record of them even attempting to refund my monies. Do not purchase from these people. I will now be forced to file a complaint with the FBI Internet crimes division, Minnesota State Attorney Generals Office and the Missouri State Attorney Generals Office.

1
★☆☆☆☆

Purchased steam shower on August 18, 2008 and have yet to receive. They said they refunded my monies to my bank card. My bank has no record of them even attempting to refund my monies. Do not purchase from these people. I will now be forced to file a complaint with the FBI Internet crimes division, Minnesota State Attorney Generals Office and the Missouri State Attorney Generals Office.

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2 out of 7 people found this review helpful.

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I too purchased a hot tub on Ebay from this seller, My Bath. That was July 11, 2008. I am still waiting on the tub to be delivered, it has been 20 weeks now. Every time I call, it the same thing... another week, one more week, etc. Do not purchase anything from this company unless you want to be ripped off. Look at their showroom using Google Maps. Looks more like small warehouse instead, nothing I would call a "showroom". I wished I would had done more background checks before I paid for the tub.

1
★☆☆☆☆

I too purchased a hot tub on Ebay from this seller, My Bath. That was July 11, 2008. I am still waiting on the tub to be delivered, it has been 20 weeks now. Every time I call, it the same thing... another week, one more week, etc. Do not purchase anything from this company unless you want to be ripped off. Look at their showroom using Google Maps. Looks more like small warehouse instead, nothing I would call a "showroom". I wished I would had done more background checks before I paid for the tub.

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2 out of 7 people found this review helpful.

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Won and paid for on ebay in july it is now oct and no spa - they keep telling me two more weeks two more weeks but no spa - spent thousands redoing bathroom for this unit - Beware because they say 6 to 9 weeks to arrive but ebay only allows 60 days to leave feedback.

1
★☆☆☆☆

Won and paid for on ebay in july it is now oct and no spa - they keep telling me two more weeks two more weeks but no spa - spent thousands redoing bathroom for this unit - Beware because they say 6 to 9 weeks to arrive but ebay only allows 60 days to leave feedback.

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2 out of 7 people found this review helpful.

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Gosh.. where to start? This is like a bathroom amusement park. The Rainforest whirlpool steam shower is a girl's dream. You can relax with the warm water jets and not get out until your skin is all water wrinkled. It has underwater lights, music, television, and telephone speaker. You can enjoy the aromatherapy steam shower and various water massage features. My Bath store has modern vanity sink sets in all colors. I like the clean modern look. If you are not planning to remodel your bathroom and come in here just because.. you will soon will be.

5
★★★★★

Gosh.. where to start? This is like a bathroom amusement park. The Rainforest whirlpool steam shower is a girl's dream. You can relax with the warm water jets and not get out until your skin is all water wrinkled. It has underwater lights, music, television, and telephone speaker. You can enjoy the aromatherapy steam shower and various water massage features. My Bath store has modern vanity sink sets in all colors. I like the clean modern look. If you are not planning to remodel your bathroom and come in here just because.. you will soon will be.

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3 out of 5 people found this review helpful.

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