Insider Pages Reviews for Michael Jordan Nissan

5 Stars: Michael Jordan Nissan was very helpful (by chin l.)

chin l. — Fri, 18 Sep 2009 17:31:00 GMT

I came into Durham, NC to get my MBA at Duke and Mj Nissan was very attentive with helping me arrange financing and getting me a good car to drive while in the U.S. They promised to give me a good value and did what they said. I was recommended by a friend and will do the same!
Chin Le

5 Stars: Michael Jordan Nissan is a great place to buy a used car (by bruce e.)

bruce e. — Sat, 29 Aug 2009 16:09:00 GMT

Just bought a used Altima from Lisa Mason and she really did a great job! She had the car cleaned and pulled up when I got there for my appointment! She also had all the service records and a vehicle history report to show me. It really made me feel comfortable buying a used car from someone who offered these things upfront. They even filled it up with gas and my 1st oil change is on them! I'd tell anyone to go see them for new or used cars.

5 Stars: Michael Jordan Nissan is incredible! (by Shawna T.)

Shawna T. — Thu, 20 Aug 2009 01:39:00 GMT

I usually do not post comments to sites when I have a good experience, but I was so impressed by Michael Jordan Nissan that I had to write. I recently moved here and thought I had been working with the best service dept where I was living, but man was I wrong! Upon coming to Michael Jordan Nissan I was blown away with how they fixed my problem that my previous dealer was unable to fix. Mark, the service manager, took care of me from the start. He was the first person to meet me when I came in the door! I told him the problem I was having he arranged for a ride to my office and told me he would call when he knew what was wrong. I was barely at work when he told that they had found and repaired the problem. I had taken this to my previous dealer and were not able to repair my problem, but they fixed it in no time at all. Mark even had the shuttle to come pick me up by lunch! I have never been more impressed by any service I have received in my life, from any company! I now have found a place where I feel comfortable and know I can be taken care of. I have sent many people out there and and two have even bought cars. You will never find a better, more trusting group of people anywhere! Thanks Mark, Alice, and Chris. See you soon.

5 Stars: Michael Jordan Nissan has the best service department (by mike b.)

mike b. — Tue, 18 Aug 2009 02:09:00 GMT

I had the best service experience ever at Michael Jordan Nissan. The staff was very professional, and they got me in and out as fast as I have ever been in a Dealer service Dept. Go see Alice or Chris.

5 Stars: great job! i'll be back in 39 mos!! rob frink (by ROB F.)

ROB F. — Mon, 17 Aug 2009 23:41:00 GMT

just leased a new murano at mj nissan in durham and was totally pleased with the experience! the internet staff was professional and well versed on all the options available. they didn't do all those "car sales things" you hear about. the price was the best around and they even give free oil changes for life if you service with them! thanks chad and kevin!!

1 Stars: MJ NISSAN IS FILLED WITH THIEVING CROOKS (by Jeff O.)

Jeff O. — Sun, 16 Aug 2009 08:41:00 GMT

I had a couple of loose u-joints on my truck and took it in to get them replaced. First they charged me $98 to confirm what I already knew (which took about, oh 10 minutes to do). Then they proceed to tell me my entire drive shaft needs to be replaced, and it will cost around $1000. I've spent a good part of my life working on cars and knew they were lying out their ass. They were literally trying to rob me. The customer service was awful; the guy I interacted with was a complete jerk and utterly incompetent. I can't believe they are still in business. I am shocked they are still in business as I can't imagine anyone having a good experience there. Oh, I went to another place and had the u-joints replaced in less than an hour for a fraction of the cost. Michael Jordan Nissan is filled with mendacious, thieving crooks... do yourself a favor and stay away or you will be royally screwed.

1 Stars: WHAT A RIP OFF (by Laura C.)

Laura C. — Wed, 07 Jan 2009 06:07:00 GMT

I have driven Nissans for the past 15 years starting with a Pulsar.
I now drive a 2005 Xterra. I bought my last two from Michael Jordan.
I have become more and more discouraged with their customer service, their attitude, the over the top pricing, everything about it sucks! I cannot even go into my latest issue with them just to say, I will NEVER go back to them for ANYTHING!!! From oil changes to catalytic converters, to suggesting work that just is not necessary...I suggest you all go to Durham Tire and Auto, they're honest and reasonable. Tell them Laura sent you. :-)

1 Stars: Micheal Jordan Nissan are crooks lead by Rick Somonette (by The hell with M.)

The hell with M. — Sun, 16 Nov 2008 00:58:00 GMT

Micheal Jordan Nissan charges my wife and I 228.00 dollars to reprogram our keys (THAT WERE GIVEN TO US OTHER DEALERSHIP). We bought the Nissan from a dealer in Apex NC.
The spare key (after hanging on the wall for 4 years) was needed because the original keys were locked in the car.
The spare key( given by the dealership) scrambler the computer of the anti theft system.

We were charged 100.00 dollars for the tow!
98.00 dollars for the diagnostic!
AND when all and said and the KEY THE NISSAN DEALERSHIP GAVE US WAS THE PROBLEM!
We were charged 49.00 to have our keys reprogrammed!
With all that, our passenger side mirror cover was taken off to revival the cars vin code and the cover wasn't PUT BACK!
But Micheal Jordan Nissan was more the happy to offer the order a new on and have it painted for 150.00 dollars( HOW NICE!) .I called today to see when I could pick up my mirror cover they decided not to give it to us and said we were both banned from M J Nissan..what kind of customer service is that....

In short the Manager was very rude and even called the police on us after (we said we weren't going to pay for a new mirror cover) it was reviled that the keys were from the dealership in Apex NC.
Even tho the complaint was our mirror cover was missing!

The Ahole dealership Manager was Rick Simonette.
And his email is RSimonette@MICHEALJORDANISSAN.COM

That piece of crap was very rude and nobody should never buy a Nissan from Micheal Jordan Nissan while he is manager!

3 Stars: Michael Jordan has left his mark (by Jason K.)

Jason K. — Tue, 03 Oct 2006 15:46:00 GMT

Everything about this place spanks of MJ - there is even a mini-court in the show room! One of his vehicles was in the shop when I dropped past and apparently he comes in occasionally!

PROS: If you ask nice, you might get some custom Jordan Number Plates
CONS: You pay for the name