St. Lukes Family Care

★★☆☆☆

About St. Lukes Family Care

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  • Family Practice Doctors

Health & Medical

Health & Medical
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Dr. James Marx

4716 Vivion Rd Kansas City, MO

2.3333 3
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Absolutely the worst I have ever encountered. Went twice, never saw a Dr. only a nurse practicioner. Was sent to a pulmonarty specialist at St. Lukes who misdiagnosed as Asthma. It was an upper resperitory infection which was diagnosed at a CVS minute clinic in 5 minutes! After finally receiveing antibiotics all is better, no need for Albuterol, Singulair or all the other steroid garbage they prescribed. I am absolutely aback by the rude staff, dirty office, no help! Never ever again.

1
★☆☆☆☆

Absolutely the worst I have ever encountered. Went twice, never saw a Dr. only a nurse practicioner. Was sent to a pulmonarty specialist at St. Lukes who misdiagnosed as Asthma. It was an upper resperitory infection which was diagnosed at a CVS minute clinic in 5 minutes! After finally receiveing antibiotics all is better, no need for Albuterol, Singulair or all the other steroid garbage they prescribed. I am absolutely aback by the rude staff, dirty office, no help! Never ever again.

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I find Saint Luke's Family Care a more than adequate care provider. Dr. Thompson is a very nice person and appear to me to be a very good physician. Have not gone very long, but when I phone for appointments, I've not been placed on hold nor have I had to wait an unusually long time to complete my business. I like it.

However, if I do experience the same as some have mentioned, long hold times, appointment cancellations, etc. I too will move on.

4
★★★★☆

I find Saint Luke's Family Care a more than adequate care provider. Dr. Thompson is a very nice person and appear to me to be a very good physician. Have not gone very long, but when I phone for appointments, I've not been placed on hold nor have I had to wait an unusually long time to complete my business. I like it.

However, if I do experience the same as some have mentioned, long hold times, appointment cancellations, etc. I too will move on.

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The physicians at St. Lukes Family Care don't seem to take their patients seriously. Not only is it nearly impossible to get an appointment, I was called several times so they could cancel my appointments. When calling to make an appointment the minimal hold time is 45 minutes, and I have been on hold for longer than 45 minutes before. The nurses are not friendly either. Needless to say, I no longer go there. I suggest finding another place for medical care.

PROS: none
CONS: Phone hold time, appointment cancelations, Nurses Not Friendly

2
★★☆☆☆

The physicians at St. Lukes Family Care don't seem to take their patients seriously. Not only is it nearly impossible to get an appointment, I was called several times so they could cancel my appointments. When calling to make an appointment the minimal hold time is 45 minutes, and I have been on hold for longer than 45 minutes before. The nurses are not friendly either. Needless to say, I no longer go there. I suggest finding another place for medical care.

PROS: none
CONS: Phone hold time, appointment cancelations, Nurses Not Friendly

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