Mercedes-Benz of Westwood

★★☆☆☆
  • 425 Providence Highway

    Westwood, MA 02090

    Map & Directions
  • 781-688-1010

About Mercedes-Benz of Westwood

Categories
  • Automotive
  • Auto Dealers
  • Used Car Dealers
  • Auto Parts & Accessories
  • Automotive Repair

Automotive

Automotive
More choices in Westwood:
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North End Motors

390 Turnpike Street Canton, MA

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Brutt Automotive

1139 Washington St Stoughton, MA

2.3333 3
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I had the worst experience with Mercedes Benz of Westwood.We took our 1998 S 320 for a car wash. When they gave us the car back the shifter assembly was broken. Some thing happened during the car wash and they did not even notify us. My father tried to reverse the car and it went forward. We asked them what happened, and they told us that It would cost us to find out. After a check up they gave us an estimate of $1266 dollars. I had to talk to the Owner of the dealership, but they never admitted their fault. Moreover the service manager was discourteous. I had to pay them $800 dollars to fix the car. In retrospect I would have gone to small claims court.

1
★☆☆☆☆

I had the worst experience with Mercedes Benz of Westwood.We took our 1998 S 320 for a car wash. When they gave us the car back the shifter assembly was broken. Some thing happened during the car wash and they did not even notify us. My father tried to reverse the car and it went forward. We asked them what happened, and they told us that It would cost us to find out. After a check up they gave us an estimate of $1266 dollars. I had to talk to the Owner of the dealership, but they never admitted their fault. Moreover the service manager was discourteous. I had to pay them $800 dollars to fix the car. In retrospect I would have gone to small claims court.

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As a mb owner, my third, I suggest you go anywhere but here. I am a business owner and NEVER have I witnessed such a lack of customer loyalty. I have tried to speak to my sales rep for the past two weeks about a problem I am having; to no avail. If you go on the BBB web site you will see many complaints have been issued against them. Its such a shame, Mr. Clair must be rolling over in his grave to see how they are doing business in his establishment.I'm sure Anthony M.(see below) works there. I go 22 miles out of my way for service now just to avoid this establishment.

1
★☆☆☆☆

As a mb owner, my third, I suggest you go anywhere but here. I am a business owner and NEVER have I witnessed such a lack of customer loyalty. I have tried to speak to my sales rep for the past two weeks about a problem I am having; to no avail. If you go on the BBB web site you will see many complaints have been issued against them. Its such a shame, Mr. Clair must be rolling over in his grave to see how they are doing business in his establishment.I'm sure Anthony M.(see below) works there. I go 22 miles out of my way for service now just to avoid this establishment.

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My wife and I had the best experience with the purchase of our 2006 E500. I have been buying cars for over 40 years and I can not remember such a easy and enjoyable experience. The sales team was extreemly knowledgable and accomodating. We we are so pleased that we are going back next week to get our daughter a new C230! Bravo

PROS: Friendly and Knowledgable sales staff, Beautiful facility, easy to get to.
CONS: None

5
★★★★★

My wife and I had the best experience with the purchase of our 2006 E500. I have been buying cars for over 40 years and I can not remember such a easy and enjoyable experience. The sales team was extreemly knowledgable and accomodating. We we are so pleased that we are going back next week to get our daughter a new C230! Bravo

PROS: Friendly and Knowledgable sales staff, Beautiful facility, easy to get to.
CONS: None

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