Annette P. Hilaman, D.D.S., Inc.

★★☆☆☆

About Annette P. Hilaman, D.D.S., Inc.

Categories
  • Health & Medical
  • Dentists

Health & Medical

Health & Medical
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2.0 2
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The staff are exceptional because they are terrified of this woman. She screams and yells at them like bad children. Seriously we walked out after the hygienist because I would not let her touch my daughter. She is the most unprofessional and degrading supervisor I have ever witnessed in the medical field. Her staff are regularly ridiculed and are forced to rush otherwise told to clock out and she will not pay them. While we were there she yelled "this is my office, I am the dentist, you have to do what I say or shut up". A cleaning should not take less than 5 min to be thorough and thats what we got from a very sweet and tearful hygenist. We were told that she is like this all the time and other patients who were there without insurance said she was very rough but they had no choice. I do have insurance so we will go elsewhere. Cash only office in 2010 is ridiculous.

1
★☆☆☆☆

The staff are exceptional because they are terrified of this woman. She screams and yells at them like bad children. Seriously we walked out after the hygienist because I would not let her touch my daughter. She is the most unprofessional and degrading supervisor I have ever witnessed in the medical field. Her staff are regularly ridiculed and are forced to rush otherwise told to clock out and she will not pay them. While we were there she yelled "this is my office, I am the dentist, you have to do what I say or shut up". A cleaning should not take less than 5 min to be thorough and thats what we got from a very sweet and tearful hygenist. We were told that she is like this all the time and other patients who were there without insurance said she was very rough but they had no choice. I do have insurance so we will go elsewhere. Cash only office in 2010 is ridiculous.

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I have to say that the insurance my husband has, offers very little in the way of choices, w/in 5-10 miles of where we live. I felt my daughter would more appreciate a female dentist, so out of the two choices of females, we chose Dr. Hilaman.

This was definately not in a great part of town, nor was it very clean. But we checked in, and my daughter was seen fairly quickly. I waited probably another half hour for my own appointment. During the wait between my daughter going in and my being called in, I got to watch a huge centipede run around the waiting area.

I was first greeted by the dental hygienist. She was extremely nice. Between waiting for my xrays to be developed, and for the hygienist to come back and start cleaning my teeth, I noticed how dirty and grimy the room was. Nothing looked clean.

The hygienist came back and worked on my teeth. She did a great job. She was concerned about my comfort, which was nice. I was in some pain at some point, despite some topical numbing gel she used. Once she was done, she sent me back to the dentist's area. The denist herself was nice. She was very helpful in referring me to another specialized dentist, as she is just a general dentist. But still of help, which I appreciated.

I would say that if you're looking for a place that is clean and maybe more "up scale", this is NOT the office for you. I would go for a private practice, or one out of a hospital-affiliated center. If maybe you don't have a lot of money, or if you might be on government assistance, I think this office might be a place on the cheaper end- where if nothing else, you can get great service.

I would say that despite the outside location, and the look of the inside, they were great with my daughter and with myself.

Lousy building and location, but great service!

PROS: super friendly hygeinist
CONS: bad area, dirty office

3
★★★☆☆

I have to say that the insurance my husband has, offers very little in the way of choices, w/in 5-10 miles of where we live. I felt my daughter would more appreciate a female dentist, so out of the two choices of females, we chose Dr. Hilaman.

This was definately not in a great part of town, nor was it very clean. But we checked in, and my daughter was seen fairly quickly. I waited probably another half hour for my own appointment. During the wait between my daughter going in and my being called in, I got to watch a huge centipede run around the waiting area.

I was first greeted by the dental hygienist. She was extremely nice. Between waiting for my xrays to be developed, and for the hygienist to come back and start cleaning my teeth, I noticed how dirty and grimy the room was. Nothing looked clean.

The hygienist came back and worked on my teeth. She did a great job. She was concerned about my comfort, which was nice. I was in some pain at some point, despite some topical numbing gel she used. Once she was done, she sent me back to the dentist's area. The denist herself was nice. She was very helpful in referring me to another specialized dentist, as she is just a general dentist. But still of help, which I appreciated.

I would say that if you're looking for a place that is clean and maybe more "up scale", this is NOT the office for you. I would go for a private practice, or one out of a hospital-affiliated center. If maybe you don't have a lot of money, or if you might be on government assistance, I think this office might be a place on the cheaper end- where if nothing else, you can get great service.

I would say that despite the outside location, and the look of the inside, they were great with my daughter and with myself.

Lousy building and location, but great service!

PROS: super friendly hygeinist
CONS: bad area, dirty office

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