St Anns Hospital

★★☆☆☆
  • 500 S Cleveland Ave

    Westerville, OH 43081

    Map & Directions
  • 614-546-4300

About St Anns Hospital

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Hours
Sat 24 Hours

Health & Medical

Health & Medical
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1.6 5
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I walked out or the ER after waiting 4 and a half hours to be seen. The triage nurse is anything but professional or trained in how to triage anyone. Bacteremia is life threatening, It should have been treated immediately when presented to the ER. The staff in St. Annes ER should all be retrained or preferably reassigned to positions that need little to no medical expertise. I suggest they be reassigned to the cafeteria staff.

1
★☆☆☆☆

I walked out or the ER after waiting 4 and a half hours to be seen. The triage nurse is anything but professional or trained in how to triage anyone. Bacteremia is life threatening, It should have been treated immediately when presented to the ER. The staff in St. Annes ER should all be retrained or preferably reassigned to positions that need little to no medical expertise. I suggest they be reassigned to the cafeteria staff.

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I went St. Ann's emergency room only because it is the hospital nearest to me. I was admitted because I had a blockage. It was determined that I had a tumor in my colon.The emergency room brought in their on call surgeon for emergency surgery. After all said and done ,I find out that the surgeon accepts no ones insurance. I am now responsible for paying surgeon the difference between out of network payment and his total billing. I would think that St. Ann's would be sure that any doctors contracted for emergency room services would also accept the same insurance that they do. If I were to go to any hospital now I would make sure to have someone ask everybody that I had contact with if they accept my insurance!!!!

1
★☆☆☆☆

I went St. Ann's emergency room only because it is the hospital nearest to me. I was admitted because I had a blockage. It was determined that I had a tumor in my colon.The emergency room brought in their on call surgeon for emergency surgery. After all said and done ,I find out that the surgeon accepts no ones insurance. I am now responsible for paying surgeon the difference between out of network payment and his total billing. I would think that St. Ann's would be sure that any doctors contracted for emergency room services would also accept the same insurance that they do. If I were to go to any hospital now I would make sure to have someone ask everybody that I had contact with if they accept my insurance!!!!

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A family member was admitted for a large lung mass, with hypoxia and shortness of breath. Even after discovering the tumor had spread to the sac surrounding the heart, lymph nodes, and other organs, it still took a week to get him into biopsy. This is unacceptable, and traumatic for someone experiencing a terminal illness. For someone with lung cancer, every day the tumor grows and takes away another day of life. While he was still in the hospital (racking up unnecessary charges and awaiting the biopsy that would almost never be), a nurse forgot to give him a dose of steroids. When I mentioned this, the nurse replied with "well I don't know what to do about it", shrugged, and walked out. Another nurse told my family member that he would not receive quality care because he was self pay. Unless I stood at the nurses station tapping my foot, simple tests and vitals were not even done. THIS WAS WORSE THAN SUB-PAR nursing care. I would not recommend anyone receive care here. Also, I knew a girl in high school who went to their ER twice over the course of two weeks with complaints of severe cramping. Both times she was sent home with her pain dismissed as menstrual cramps and told to take Tylenol. Several days later, she died of septicemia (infection in the blood) due to an infected and burst ovary. With proper care, she would be here today. If you value your life and the lives of your loved ones, seek care outside of Mount Carmel St. Ann's!

1
★☆☆☆☆

A family member was admitted for a large lung mass, with hypoxia and shortness of breath. Even after discovering the tumor had spread to the sac surrounding the heart, lymph nodes, and other organs, it still took a week to get him into biopsy. This is unacceptable, and traumatic for someone experiencing a terminal illness. For someone with lung cancer, every day the tumor grows and takes away another day of life. While he was still in the hospital (racking up unnecessary charges and awaiting the biopsy that would almost never be), a nurse forgot to give him a dose of steroids. When I mentioned this, the nurse replied with "well I don't know what to do about it", shrugged, and walked out. Another nurse told my family member that he would not receive quality care because he was self pay. Unless I stood at the nurses station tapping my foot, simple tests and vitals were not even done. THIS WAS WORSE THAN SUB-PAR nursing care. I would not recommend anyone receive care here. Also, I knew a girl in high school who went to their ER twice over the course of two weeks with complaints of severe cramping. Both times she was sent home with her pain dismissed as menstrual cramps and told to take Tylenol. Several days later, she died of septicemia (infection in the blood) due to an infected and burst ovary. With proper care, she would be here today. If you value your life and the lives of your loved ones, seek care outside of Mount Carmel St. Ann's!

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Since this is the hospital I live near, I've used this hopital, along with family members, for some time. My mother had to have hip surgery back in 2004. I left her alone for a few hours at night, only to come back to have her scared to death because someone tried to steal her portable DVD player right off her nightstand. When I questioned the staff, no one knew who entered her room at 1AM.

When I delivered my daughter in 2006, I was sure I would get good care. Wrong. The nurses were very cold and abrupt with the way they tended to you. I asked to see someone about basic childcare , something you can request (1st time mom and scared to death) and no one ever showed. I tried to get some sleep because I had a horrible delivery and hadn't slept in 34 hours and a nurse came in, told me I had to tend to my baby, then left (I wasn't breastfeeding, so I asked if I could sleep for a few hours). This was at 6am the day after my delivery. Then, because it was stifling hot in my room, I turned the thermostat to 70 degrees. Another nurse came in and said, 'you are going to freeze your baby to death' so she made me turn it back up to 75 degrees. I also had to wait 2 hours for something cold to drink. I was then forced to use the bathroom an hour after delivery, while the nurse stood there. I couldn't go, so she told me she would have to wait until I did. Didn't say she'd be back, she just literally stood there for 25 mins until I went! All in all, I will never again go to St. Ann's.

1
★☆☆☆☆

Since this is the hospital I live near, I've used this hopital, along with family members, for some time. My mother had to have hip surgery back in 2004. I left her alone for a few hours at night, only to come back to have her scared to death because someone tried to steal her portable DVD player right off her nightstand. When I questioned the staff, no one knew who entered her room at 1AM.

When I delivered my daughter in 2006, I was sure I would get good care. Wrong. The nurses were very cold and abrupt with the way they tended to you. I asked to see someone about basic childcare , something you can request (1st time mom and scared to death) and no one ever showed. I tried to get some sleep because I had a horrible delivery and hadn't slept in 34 hours and a nurse came in, told me I had to tend to my baby, then left (I wasn't breastfeeding, so I asked if I could sleep for a few hours). This was at 6am the day after my delivery. Then, because it was stifling hot in my room, I turned the thermostat to 70 degrees. Another nurse came in and said, 'you are going to freeze your baby to death' so she made me turn it back up to 75 degrees. I also had to wait 2 hours for something cold to drink. I was then forced to use the bathroom an hour after delivery, while the nurse stood there. I couldn't go, so she told me she would have to wait until I did. Didn't say she'd be back, she just literally stood there for 25 mins until I went! All in all, I will never again go to St. Ann's.

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About two weeks ago, my doctor sent me to St Ann's for an MRI. I did not enter the main hospital itself, but rather a medical building in the back, which I assume connects somehow to the main building. I was called perhaps 10 minutes after signing in, where (thankfully due to pre-registering on the phone), it took mere minutes to get me checked in. After checking in and getting my ID bracelet, I sat down to wait. I waited maybe one minute before I was called back. We seemed to walk forever til we got to a changing room. I got to put my belongings into a locker (and I could keep the key with me). There was a restroom across the hall from the room, which was nice. The only part about that particular bit of the experience was that I seemed to wait about a half hour for her to come back for me. She did say she had to check somebody out of the hospital, but wow. So then she took me down some more long halls, to a trailer out back that had the MRI machine in it. That was rather bizarre. I was definately nervous about the experience, but she assured me I'd be fine, and took good care of me while I was in the machine. After the MRI scan was done, she walked me back to the changing room, and left me to my things. I was sort of disoriented trying to figure my way back out to the front, but otherwise, (besides that and the long wait to be taken to the machine), I was treated well and had a pleasant experience. And the MRI itself was (although bizarre) not as scary as I had imagined it would be.

*One thing to note is that there are a few Mount Carmel Hospitals in Columbus. If you get services done at one, you can get them at another and have all your information there waiting for you. Or at least you should. :)

PROS: friendly, reassuring
CONS:

4
★★★★☆

About two weeks ago, my doctor sent me to St Ann's for an MRI. I did not enter the main hospital itself, but rather a medical building in the back, which I assume connects somehow to the main building. I was called perhaps 10 minutes after signing in, where (thankfully due to pre-registering on the phone), it took mere minutes to get me checked in. After checking in and getting my ID bracelet, I sat down to wait. I waited maybe one minute before I was called back. We seemed to walk forever til we got to a changing room. I got to put my belongings into a locker (and I could keep the key with me). There was a restroom across the hall from the room, which was nice. The only part about that particular bit of the experience was that I seemed to wait about a half hour for her to come back for me. She did say she had to check somebody out of the hospital, but wow. So then she took me down some more long halls, to a trailer out back that had the MRI machine in it. That was rather bizarre. I was definately nervous about the experience, but she assured me I'd be fine, and took good care of me while I was in the machine. After the MRI scan was done, she walked me back to the changing room, and left me to my things. I was sort of disoriented trying to figure my way back out to the front, but otherwise, (besides that and the long wait to be taken to the machine), I was treated well and had a pleasant experience. And the MRI itself was (although bizarre) not as scary as I had imagined it would be.

*One thing to note is that there are a few Mount Carmel Hospitals in Columbus. If you get services done at one, you can get them at another and have all your information there waiting for you. Or at least you should. :)

PROS: friendly, reassuring
CONS:

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