Muschamp Auto Repair

★★☆☆☆

About Muschamp Auto Repair

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Automotive

Automotive
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Chris R I feel your pain! Your posting makes me glad she was so rude and insulting.
Where else can I post to warn as many people as possible? Yelp and Google already, and complaint to state lic for young unlicensed boy starting and showing and telling about their cars...

Here is my experience at Muschamps Auto lot
Review for Muschamps Auto Sales 1205 E. Thompson Blvd. Suite "A" Ventura, CA 93001 This is for the Muschamps Used Auto lot , the Dismantling part is closed; they have the car lot and a repair shop behind the car lot. STAY AWAY FROM THIS CAR LOT/ DEALER When I got there the office was open (door wide open) and empty. A boy came over from the car repair in back lot, and said the sales lady was out. I said I was interested in the VW Bug. He said he'd call her. He was a boy and not a licensed car salesperson. But he opened the car, started it up, ran the windows/moon-roof. Talked to me about the engine, price,financing etc. The sales woman came. after 15 minutes...not a word about the car; in 5 seconds she was on her computer getting me the 'out-the-door' price, and asking was I fully financed for the $7200 for the 2003 vw. I said I would be within the week, and wanted to test drive it. She said no! Said I wasn't financed, gas was pricey and that I did not seem ok with the price! I have pre-approval from my bank for $6K, and have another $3K in cash -- so I darn well could buy that car! Who would be with no talk about the price, no talk about the car, and not able to test drive! I said I wanted a 5-10 test drive. She said no, seemed upset I'd done computer research on other vw/prices in Los Angeles / Reseda area. She then said, "Maybe a VW is not for you, maybe you need to look at other cars..." I assume she meant cheaper. I have in loan plus cash (in a week) or less. Why would I commit to a price before driving the car and having it checked out by MY mechanic?! Isn't this used car 101?' The way she tried to steer me away from that car to other models, made me fear the cute vw was a decoy car??? Anyway don't shop with this 'family run" business at all, but if you must -- and you want to test drive a car, LIE -- you ARE fully financed that very second... and you ABSOLUTELY love the current asking price... even with the blind fold on (what color is the car again?) oh but I jest. Anyway, instead of dealing with all that silliness and possible conniving, just go a bit down Thompson road and see Reliable Auto Sales; just met them today, no relation, not friends -- Ask for Tom, he's going to keep an eye out for a vw bug for me, and you know, he said he'd be glad to have me test drive it! Oh and Tom knew nothing about Muschamp's sales lady's claim that insurance "made her take a specific, designated route." That was simply not true. If you want to deal with rudeness, untruths, boys not salespeople 'selling cars' and pressure to commit to the current asking price and prove financing in the first 5 minutes, this place is what you're looking for. Not me, I test drive a used car; everyone should. Ask yourself this, if they will break the lic regulations, strong arm people to accept price with out seeing the car in action, what else will they do? The place used to be run by an older man, she says that's her father in law, now retired... wonder how he likes her customer service and management skills? And what he thinks that I let the lic agency know of unlicensed son showing cars. She did me a favor really, I'm so GLAD I didn't buy a car there, as I do not trust them. Go to Cargurus.com or Reliable Auto Sales, or a reference from your own mechanic, before this crazy place! -- RS Here is the address to complain to the licensing board for used car dealers... if you DO shop here and later have issues: I already let the board know they are having an unlicensed young man show their cars, including starting the cars, and talk of the engine, pricing , financing and other features of the cars. I hope they send s 'test customer" over to the lot. Dept of Motor Vehicles Investigations, District Office 1732 Palma Dr #202 Ventura, CA 93003-5717 And here is the link to their complaint form: http://apps.dmv.ca.gov/forms/inv/inv172a.pdf

also...
IT IS AGAINST THE LAW for a car lot or dealer to sell a car with unsfe breaks, or check engine light on. Don't let any dealer tell you otherwise!

1
★☆☆☆☆

Chris R I feel your pain! Your posting makes me glad she was so rude and insulting.
Where else can I post to warn as many people as possible? Yelp and Google already, and complaint to state lic for young unlicensed boy starting and showing and telling about their cars...

Here is my experience at Muschamps Auto lot
Review for Muschamps Auto Sales 1205 E. Thompson Blvd. Suite "A" Ventura, CA 93001 This is for the Muschamps Used Auto lot , the Dismantling part is closed; they have the car lot and a repair shop behind the car lot. STAY AWAY FROM THIS CAR LOT/ DEALER When I got there the office was open (door wide open) and empty. A boy came over from the car repair in back lot, and said the sales lady was out. I said I was interested in the VW Bug. He said he'd call her. He was a boy and not a licensed car salesperson. But he opened the car, started it up, ran the windows/moon-roof. Talked to me about the engine, price,financing etc. The sales woman came. after 15 minutes...not a word about the car; in 5 seconds she was on her computer getting me the 'out-the-door' price, and asking was I fully financed for the $7200 for the 2003 vw. I said I would be within the week, and wanted to test drive it. She said no! Said I wasn't financed, gas was pricey and that I did not seem ok with the price! I have pre-approval from my bank for $6K, and have another $3K in cash -- so I darn well could buy that car! Who would be with no talk about the price, no talk about the car, and not able to test drive! I said I wanted a 5-10 test drive. She said no, seemed upset I'd done computer research on other vw/prices in Los Angeles / Reseda area. She then said, "Maybe a VW is not for you, maybe you need to look at other cars..." I assume she meant cheaper. I have in loan plus cash (in a week) or less. Why would I commit to a price before driving the car and having it checked out by MY mechanic?! Isn't this used car 101?' The way she tried to steer me away from that car to other models, made me fear the cute vw was a decoy car??? Anyway don't shop with this 'family run" business at all, but if you must -- and you want to test drive a car, LIE -- you ARE fully financed that very second... and you ABSOLUTELY love the current asking price... even with the blind fold on (what color is the car again?) oh but I jest. Anyway, instead of dealing with all that silliness and possible conniving, just go a bit down Thompson road and see Reliable Auto Sales; just met them today, no relation, not friends -- Ask for Tom, he's going to keep an eye out for a vw bug for me, and you know, he said he'd be glad to have me test drive it! Oh and Tom knew nothing about Muschamp's sales lady's claim that insurance "made her take a specific, designated route." That was simply not true. If you want to deal with rudeness, untruths, boys not salespeople 'selling cars' and pressure to commit to the current asking price and prove financing in the first 5 minutes, this place is what you're looking for. Not me, I test drive a used car; everyone should. Ask yourself this, if they will break the lic regulations, strong arm people to accept price with out seeing the car in action, what else will they do? The place used to be run by an older man, she says that's her father in law, now retired... wonder how he likes her customer service and management skills? And what he thinks that I let the lic agency know of unlicensed son showing cars. She did me a favor really, I'm so GLAD I didn't buy a car there, as I do not trust them. Go to Cargurus.com or Reliable Auto Sales, or a reference from your own mechanic, before this crazy place! -- RS Here is the address to complain to the licensing board for used car dealers... if you DO shop here and later have issues: I already let the board know they are having an unlicensed young man show their cars, including starting the cars, and talk of the engine, pricing , financing and other features of the cars. I hope they send s 'test customer" over to the lot. Dept of Motor Vehicles Investigations, District Office 1732 Palma Dr #202 Ventura, CA 93003-5717 And here is the link to their complaint form: http://apps.dmv.ca.gov/forms/inv/inv172a.pdf

also...
IT IS AGAINST THE LAW for a car lot or dealer to sell a car with unsfe breaks, or check engine light on. Don't let any dealer tell you otherwise!

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Boy, did I pick the wrong place to buy my first car!

If I could give this place 0 stars, I would.

I purchased my first car from Leslie and Kevin last year. The car appeared to be reasonably priced for $5,000, and I ended up purchasing the vehicle the day of. The problems began on the drive home from Muschamp. Not only did the Check Engine light appear, but Kevin reassured me the reason the light flickered on was due to a loose gas camp.

Wrong.

I ended up taking the vehicle into my trusted Meineke Motors for inspection, and it turns out the reason for the light was the catalytic converter. The wrong catalytic converter was improperly installed into my car! Not only is this illegal - but Muschamp should have known better, considering they have their own in-house smog station, and oh you know, THIS IS THEIR LIVELIHOOD. Muschamp refused to pay for the repair and after a sketchy offer whipped together by Kevin (Take the car to my friend's auto shop and he ll do it for free, ), we were so fed up we just had Meineke fix it. Our $5,000 car turned into a $7,000 one after everything was said and done.

Shame on you all.

1
★☆☆☆☆

Boy, did I pick the wrong place to buy my first car!

If I could give this place 0 stars, I would.

I purchased my first car from Leslie and Kevin last year. The car appeared to be reasonably priced for $5,000, and I ended up purchasing the vehicle the day of. The problems began on the drive home from Muschamp. Not only did the Check Engine light appear, but Kevin reassured me the reason the light flickered on was due to a loose gas camp.

Wrong.

I ended up taking the vehicle into my trusted Meineke Motors for inspection, and it turns out the reason for the light was the catalytic converter. The wrong catalytic converter was improperly installed into my car! Not only is this illegal - but Muschamp should have known better, considering they have their own in-house smog station, and oh you know, THIS IS THEIR LIVELIHOOD. Muschamp refused to pay for the repair and after a sketchy offer whipped together by Kevin (Take the car to my friend's auto shop and he ll do it for free, ), we were so fed up we just had Meineke fix it. Our $5,000 car turned into a $7,000 one after everything was said and done.

Shame on you all.

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This is a locally owned business.The owner Kevin is a GMC certified Diesel mechanic. He also does repairs on both Foreign and domestic.He is very honest.This is a place were women can go and not be afraid of getting ripped off.He is also a smog check station and does oil changes.I highly recommend this business.

PROS: Does excellent work
CONS: none

5
★★★★★

This is a locally owned business.The owner Kevin is a GMC certified Diesel mechanic. He also does repairs on both Foreign and domestic.He is very honest.This is a place were women can go and not be afraid of getting ripped off.He is also a smog check station and does oil changes.I highly recommend this business.

PROS: Does excellent work
CONS: none

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