Priority Aire

★★★☆☆

About Priority Aire

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  • Heating & Air Conditioning

Home Construction & Remodeling

Home Construction & Remodeling
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A Vegas Valley Air Duct

4045 S Buffalo Dr, #101 Las Vegas, NV

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Heating & Cooling LV

Las Vegas, NV Las Vegas, NV

2.5 2
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This must be the worst Air Conditioner company in Las Vegas. First they sold my 84 year old mother in law an air conditioner. Her air conditioner still worked fine but somehow, on a regular service call, they convinced her that it may go out some day. They sold her the top of the line unit. In fact you can't buy one more expensive. It was a Trane. Which they are no longer licensed to sell. Through all of this Trane never responded to any email or voice mail left for them. They only respond through "dealers". In this ordeal, Patrick and Troy visited no less than 15 times. The issue is too much humidity. Troy finally said that our "water barrier" under the house was torn and natural water, 100 gallons a day, was coming up like a geyser.......and seeping into the slab concrete.......and then creating the humidity. Really. WOW. IF I had that much water coming up naturally don??t you think it would "seep" up in the yard? IF this was the case, I would get a well and sell it to the neighbors. Either way, they ruined my ceiling, which they fixed, fixed the unit in many different ways, which didn't work, put freon in and took it out. Ran new vents and measured vents. They did everything except the one thing they should have done in the first place. The reason they didn??t is because they don??t know how to do a manual J calculation on the house. This calculation give them the size of ducting they should run to each room, and where, for the size of air conditioner that is being used. In short they over sized the unit. After ripping of my mother in law for 12,000 which also included a new water heater that was not broken either, they could have just done the calculation and fixed the vents or resized the unit. Either way, stay away from this company at all costs. One of the reasons we moved to Las Vegas was because of this situation with the air condiioner and the company ripping her off.

1
★☆☆☆☆

This must be the worst Air Conditioner company in Las Vegas. First they sold my 84 year old mother in law an air conditioner. Her air conditioner still worked fine but somehow, on a regular service call, they convinced her that it may go out some day. They sold her the top of the line unit. In fact you can't buy one more expensive. It was a Trane. Which they are no longer licensed to sell. Through all of this Trane never responded to any email or voice mail left for them. They only respond through "dealers". In this ordeal, Patrick and Troy visited no less than 15 times. The issue is too much humidity. Troy finally said that our "water barrier" under the house was torn and natural water, 100 gallons a day, was coming up like a geyser.......and seeping into the slab concrete.......and then creating the humidity. Really. WOW. IF I had that much water coming up naturally don??t you think it would "seep" up in the yard? IF this was the case, I would get a well and sell it to the neighbors. Either way, they ruined my ceiling, which they fixed, fixed the unit in many different ways, which didn't work, put freon in and took it out. Ran new vents and measured vents. They did everything except the one thing they should have done in the first place. The reason they didn??t is because they don??t know how to do a manual J calculation on the house. This calculation give them the size of ducting they should run to each room, and where, for the size of air conditioner that is being used. In short they over sized the unit. After ripping of my mother in law for 12,000 which also included a new water heater that was not broken either, they could have just done the calculation and fixed the vents or resized the unit. Either way, stay away from this company at all costs. One of the reasons we moved to Las Vegas was because of this situation with the air condiioner and the company ripping her off.

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Called from a promotional postcard. Great service, half price on everything we requested as we were so impressed with him we ordered the two year contract for our old unit. The serviceman was the most polite, well groomed and knowledgable we have had in 7 years.

PROS: Quick service, knowledgable and reasonable.
CONS: Found none

4
★★★★☆

Called from a promotional postcard. Great service, half price on everything we requested as we were so impressed with him we ordered the two year contract for our old unit. The serviceman was the most polite, well groomed and knowledgable we have had in 7 years.

PROS: Quick service, knowledgable and reasonable.
CONS: Found none

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