el camino animal hospital

★☆☆☆☆

About el camino animal hospital

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  • Pet Boarders and Sitters

Pets & Animals

Pets & Animals
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El Camino Animal Hospital

2951 El Camino Real Palo Alto, CA

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Being new to the area, I trusted others reviews concerning this place (and that it was the only place I could find) and boarded my two dogs there. When I arrived to pick them up, I heard my 12 year old Lab barking. The girl at the counter said he had been doing it all weekend and he seemed stressed out. I told her she should have called and I would have told her to sedate him or muzzle him. She also said they were unneutered when CLEARLY they are. It is not to hard to figure that out. They also left their leashes on them for 5 days. The leashes were then soaked in urine. The dogs did not have a bath and were shaking when she brought them back. To top it off, the vet said if they had a phone number they would have called. So I asked them to look at the FOUR phone numbers I left in the file. This is a horrible facility and the people are rude. The girl at the front desk is not the brightest crayon in the box and her boss is a jerk. DO NOT GO THERE.

1
★☆☆☆☆

Being new to the area, I trusted others reviews concerning this place (and that it was the only place I could find) and boarded my two dogs there. When I arrived to pick them up, I heard my 12 year old Lab barking. The girl at the counter said he had been doing it all weekend and he seemed stressed out. I told her she should have called and I would have told her to sedate him or muzzle him. She also said they were unneutered when CLEARLY they are. It is not to hard to figure that out. They also left their leashes on them for 5 days. The leashes were then soaked in urine. The dogs did not have a bath and were shaking when she brought them back. To top it off, the vet said if they had a phone number they would have called. So I asked them to look at the FOUR phone numbers I left in the file. This is a horrible facility and the people are rude. The girl at the front desk is not the brightest crayon in the box and her boss is a jerk. DO NOT GO THERE.

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