Lucenes Autosales

★★★★☆

About Lucenes Autosales

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  • Used Car Dealers
4.0 8
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I needed a new car and knew what I was looking for. I found it on Craig's List at Lucine's. At first I couldn't believe it was a straight deal since the price was so good. It was the color I was looking for and had low mileage and one owner, no accidents. The brakes had been renewed and it was in great condition. I bought it 19 months ago and have been very happy ever since. Thank you Nellie.

5
★★★★★

I needed a new car and knew what I was looking for. I found it on Craig's List at Lucine's. At first I couldn't believe it was a straight deal since the price was so good. It was the color I was looking for and had low mileage and one owner, no accidents. The brakes had been renewed and it was in great condition. I bought it 19 months ago and have been very happy ever since. Thank you Nellie.

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after 6 years my car finally broke down and I needed a new one, I found them on craigslist listing a 2009 nissan altima for an unimaginable price. I quickly emailed them to see if it was legitimate and they confirmed it and told me to call and schedule an appointment if I want to see/drive the vehicle, 2 days later I went out and drove the vehicle that at first thought I believed was too good to be true. Just merely hours later I was approved by my preferred bank and I purchased the vehicle and a price way below the market value, i'm very happy with these guys and I still cant believe that I got this vehicle for such a low price and in such good shape, i'm referring all my friends that are buying a new vehicle to these guys cause the business they run here is unlike any other!

5
★★★★★

after 6 years my car finally broke down and I needed a new one, I found them on craigslist listing a 2009 nissan altima for an unimaginable price. I quickly emailed them to see if it was legitimate and they confirmed it and told me to call and schedule an appointment if I want to see/drive the vehicle, 2 days later I went out and drove the vehicle that at first thought I believed was too good to be true. Just merely hours later I was approved by my preferred bank and I purchased the vehicle and a price way below the market value, i'm very happy with these guys and I still cant believe that I got this vehicle for such a low price and in such good shape, i'm referring all my friends that are buying a new vehicle to these guys cause the business they run here is unlike any other!

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Great easy to work with place, I saw their advertisement on craigslist, emailed them and quickly got a response, setup an appointment and a week later I purchased my new car. The price was unbeatable and im amazed that they actually had it for that low, i've already referred my friends to them hopefully the word about these guys gets out soon cause they really are amazing when it comes to having great low prices and great running cars

5
★★★★★

Great easy to work with place, I saw their advertisement on craigslist, emailed them and quickly got a response, setup an appointment and a week later I purchased my new car. The price was unbeatable and im amazed that they actually had it for that low, i've already referred my friends to them hopefully the word about these guys gets out soon cause they really are amazing when it comes to having great low prices and great running cars

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1 out of 1 people found this review helpful.

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I bought an 06 Jeep Cherokee from Nelly and Armen. The price was great, I took it to my mechanic he said it looked great, and we passed papers very quickly. Nelly registered the jeep for me within 24 hours.
The Jeep's check engine light did come on within a week of buying the truck, but they fixed it with no questions and for free.
I think they were very easy to work with and extremely nice.

5
★★★★★

I bought an 06 Jeep Cherokee from Nelly and Armen. The price was great, I took it to my mechanic he said it looked great, and we passed papers very quickly. Nelly registered the jeep for me within 24 hours.
The Jeep's check engine light did come on within a week of buying the truck, but they fixed it with no questions and for free.
I think they were very easy to work with and extremely nice.

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1 out of 1 people found this review helpful.

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I am actually really surprised at why these guys are getting such terrible reviews! I have been dealing with Nellie and Armen for the last two years and I certainly would have NO compliants about them.

Firstly they went out of their way to find me a car which was suited to my needs. I pretty much gave them a list of what I wanted and the price range and they delivered!! I also had the car checked by a local mechanic who found no fault with it whatsoever.

I used to drive 120 miles a day commuting and when one of my spark plugs went I brought it back to Armen who fixed it FREE of charge! Since then I have moved out of the country. Before I moved I went back to Nellie and Armen and they bought the same car back from me at a really great price.

I know a number of my friends have dealt with them based on my recommendations and have also had no problems. All in all a great local business and I'm delighted I found it!

5
★★★★★

I am actually really surprised at why these guys are getting such terrible reviews! I have been dealing with Nellie and Armen for the last two years and I certainly would have NO compliants about them.

Firstly they went out of their way to find me a car which was suited to my needs. I pretty much gave them a list of what I wanted and the price range and they delivered!! I also had the car checked by a local mechanic who found no fault with it whatsoever.

I used to drive 120 miles a day commuting and when one of my spark plugs went I brought it back to Armen who fixed it FREE of charge! Since then I have moved out of the country. Before I moved I went back to Nellie and Armen and they bought the same car back from me at a really great price.

I know a number of my friends have dealt with them based on my recommendations and have also had no problems. All in all a great local business and I'm delighted I found it!

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1 out of 1 people found this review helpful.

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I honestly don't know what the other people were talking about because when I went here I got great service and help, probably like the people below my credit wasn't that great and I was struggeling to get approved but they managed to do it for me. They put the car through service for me, registered and put it through inspection all for me for a very low price. The price of the vehicle was unmatchable compared to other dealers and private sellers that I looked at.

All in all I would recommend this place to anyone who's trying to buy a newer/used car, they take great care of their vehicles, have a shop right behind the dealership and do everything for you without much of any hassel.

5
★★★★★

I honestly don't know what the other people were talking about because when I went here I got great service and help, probably like the people below my credit wasn't that great and I was struggeling to get approved but they managed to do it for me. They put the car through service for me, registered and put it through inspection all for me for a very low price. The price of the vehicle was unmatchable compared to other dealers and private sellers that I looked at.

All in all I would recommend this place to anyone who's trying to buy a newer/used car, they take great care of their vehicles, have a shop right behind the dealership and do everything for you without much of any hassel.

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1 out of 2 people found this review helpful.

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Beware of your money if you are dealing with this dealer! Nellie and her brother Armen would sound the nicest and honest people to you if you have not handed over your money to them...they however show their true colors once they have your money. You will notice the change in their tones immediately after you sign on their papers. To this day, I am not sure what made me go to this crap of a dealer and waste my hard earned money.

If for some reason you do like any one of their cars and find the deal too good to miss then try and make sure to take along an auto expert/repairman who can assess the true condition of the car and never hand over your money or sign any papers unless you are completely satisfied with their car.

Finally, this is a great forum to alert all customers from devious dealers like Nellie and Armen. My biggest regret of 2009 was that I missed seeing Adam's very accurate assessment and ended up losing my money and peace of mind for a long while.

1
★☆☆☆☆

Beware of your money if you are dealing with this dealer! Nellie and her brother Armen would sound the nicest and honest people to you if you have not handed over your money to them...they however show their true colors once they have your money. You will notice the change in their tones immediately after you sign on their papers. To this day, I am not sure what made me go to this crap of a dealer and waste my hard earned money.

If for some reason you do like any one of their cars and find the deal too good to miss then try and make sure to take along an auto expert/repairman who can assess the true condition of the car and never hand over your money or sign any papers unless you are completely satisfied with their car.

Finally, this is a great forum to alert all customers from devious dealers like Nellie and Armen. My biggest regret of 2009 was that I missed seeing Adam's very accurate assessment and ended up losing my money and peace of mind for a long while.

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1 out of 3 people found this review helpful.

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They're great until they get your money. Once I bought the car, I found that the sensors had been reset - this lets the car pass the state inspection, because for about 150 miles after the sensor has been reset, the check engine light stays off and parts that are bad read "not ready" instead of causing the inspection to fail.

So about 100 miles after getting the inspection, the check engine light went on. I took it back to Lucine's under the warranty, and they said it was a single sensor that was bad. I took it to a Sullivan, and they said that the Catalytic Converter, Oxygen Sensor and Camshaft sensor were all bad. I returned it to Lucine's with a copy of the Sullivan inspection. Nellie said they'd fix it, but after I picked it up (along with a warranty receipt saying that those problems specifically were fixed), I took it back to Sullivan. They inspected the car again and found that none of the parts had been changed out; the sensor had just been reset again.

I called Lucine's and Armen (the guy who does the repair work for Nellie at Lucine's) told me that those parts didn't need to be replaced, and that he wasn't going to do any more work on the car unless the "check engine" light came on again. He told me that since the car didn't need a new catalytic converter or oxygen sensor, he'd repair it for me only if I paid out of pocket. Then he told me it was after closing time (which it was not) and hung up.

Sure enough, the "check engine" light went on again after another 150 miles. At this point, I figured there was no point in letting them reset the sensors again. Did some research and found that the catalytic converter and oxygen sensor were actually covered under an extended volkswagon warranty, so I took it into a real dealership (Quirk Volkswagon in Braintree). They verified that the catalytic converter was damaged to the point that the oxygen sensor had melted onto it, fixed it the same day, and charged me nothing.

Bottom line - avoid Lucine's, no matter how good their prices are. The hassle and dishonesty are not worth it.

PROS: Low Price
CONS: Dishonest, refusal to provide documents, don't honor warranty

1
★☆☆☆☆

They're great until they get your money. Once I bought the car, I found that the sensors had been reset - this lets the car pass the state inspection, because for about 150 miles after the sensor has been reset, the check engine light stays off and parts that are bad read "not ready" instead of causing the inspection to fail.

So about 100 miles after getting the inspection, the check engine light went on. I took it back to Lucine's under the warranty, and they said it was a single sensor that was bad. I took it to a Sullivan, and they said that the Catalytic Converter, Oxygen Sensor and Camshaft sensor were all bad. I returned it to Lucine's with a copy of the Sullivan inspection. Nellie said they'd fix it, but after I picked it up (along with a warranty receipt saying that those problems specifically were fixed), I took it back to Sullivan. They inspected the car again and found that none of the parts had been changed out; the sensor had just been reset again.

I called Lucine's and Armen (the guy who does the repair work for Nellie at Lucine's) told me that those parts didn't need to be replaced, and that he wasn't going to do any more work on the car unless the "check engine" light came on again. He told me that since the car didn't need a new catalytic converter or oxygen sensor, he'd repair it for me only if I paid out of pocket. Then he told me it was after closing time (which it was not) and hung up.

Sure enough, the "check engine" light went on again after another 150 miles. At this point, I figured there was no point in letting them reset the sensors again. Did some research and found that the catalytic converter and oxygen sensor were actually covered under an extended volkswagon warranty, so I took it into a real dealership (Quirk Volkswagon in Braintree). They verified that the catalytic converter was damaged to the point that the oxygen sensor had melted onto it, fixed it the same day, and charged me nothing.

Bottom line - avoid Lucine's, no matter how good their prices are. The hassle and dishonesty are not worth it.

PROS: Low Price
CONS: Dishonest, refusal to provide documents, don't honor warranty

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2 out of 4 people found this review helpful.

 

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