L&M Foreign Cars

718-451-9894

1331 Utica Ave Brooklyn, NY 11203

www.landmforeigncars.com

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Message from L&M Foreign Cars

L&M Foreign Cars is one of the most advanced auto diagnostics shops in the New York City area. We specialize in BMW, Land Rover, Volkswagon, Audi, Volvo and Mini Cooper repairs. Our technicians hold L2 technician status, are featured in Road & Track, Eurodiagnostics, Counterman and hold over 16 professional automotive certifications. We use original car parts and have been providing knowledge and expertise to our large customer base as well as dealerships and automotive shops around New York. In a business that is overrun by mechanics who don't know enough and dealers who charge too much, L&M is an oasis of quality recognized as the European car experts. We are a full service shop and provide quality service for all your car needs. L&M Foreign Cars knows everyone is looking for a mechanic to trust for their Volksvagon, Volvo or other foreign vehicle, and now you've found one.

Editorial by Citysearch

In Short
This family-owned business specializes in Audi, Volkswagen, BMW and Land Rover vehicles, using computer diagnostic tools and OEM parts for all repairs. To insure the state-of-the-art auto diagnostic technology is current, computer patches are downloaded almost everyday for software updates. Besides repairs, services include oil changes, timing belt replacement, fluid inspection and more.

Key Points

  • BMW & Land Rover
  • VW & Audi
  • Mini Cooper

Editorial and merchant content by Citysearch

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Insider Pages Reviews for L&M Foreign Cars

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L & M Foreign Cars

by Mary W.

L & M Foreign Cars turned an unsavory experience with an unscrupulous Manhattan Auto Repair shop into a thorough and smooth restoration of our car.

My daughter, who had our Virginia based VW in Brooklyn, N. Y. over the holidays, collided with road debris in the Lincoln Tunnel. She had the car towed to 54th St. Auto Center on Dec. 30th for repairs, diagnosed by them, as oil pan replacement. The repair failed, the engine seized, the auto shop refused to release the car for repairs elsewhere, refused to calculate what charges were due on the car, even lied about a check they received from our insurance company. Bad scene upon bad scene three weeks into her ordeal - I told my daughter that I would handle research and repairs from Virginia.

Bill Roth and his son Michael listened to my telephone account of the nightmare experience, asked numerous probing and intelligent questions about the accident and the cars condition, and agreed to take on the project. All this occurred after a 15-minute conversation with a total stranger. The VW is a 2001 GTI and is now better than new! It has always been a good car. With its restored engine and numerous other adjustments necessitated by the accident and subsequent faulty repairs, it should serve for many years of safe and enjoyable driving. Its reassuring to know that we now have a superb shop of mechanics to call on the Brooklyn to service the car in the future. All of the work to restore the engine was accomplished within the budget established by the adjuster sent out by our insurance company.

I could not recommend more highly the L & M Foreign Car-Guys. Like good surgeons everywhere, Bill Roth called the day after my daughter picked up the car to check on its performance. I am left with a renewed faith in the honesty and skill of truly fine mechanics. Theirs is an art form of the highest order.

Mary Wheeler
Fredericksburg, VA

Posted 02/13/09 | Report Abuse

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No matter where I am, I go to L & M Motors

by Ajaz H.

I discovered L & M two years when on a trip from Boston into NYC my car broke down. After hearing the umpteenth shakedown from Audi dealers (brakes, coils, suspension) I took a chance and went to L & M.

The folks at L & M told me exactly what was wrong, fixed it, and I emerged without feeling I'd been ripped off. From that time on, each time I need something done, I'd drive down from Boston to Brooklyn for servicing/repairs.

Then I moved to Toronto (Canada). How good are these guys? I time my servicing during vacations so I can bring my Audi to L & M.

Blue Audi (Boston & Toronto).

Posted 12/23/08 | Report Abuse

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GREAT SHOP

by TOM G.

this is truly a great shop ,i have a BMW and needed service,they put it on this big computer system state of the art and showed me all the problems ,and even road tested the car with me ,thanks guys keep up the great work,tom

Posted 09/15/08 | Report Abuse

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stranded in Bklyn

by Anonymous

My VW wouldn't run and the check-engine light was on as well as a few others. It was New Year's Eve and I had to get back to upstate NY--230 miles away. I called VW dealers in Bklyn and Queens. If they were opened, either the service department was closed or they could have the car back to me in 4 days. But I couldn't stay and realized I'd have to place myself at the mercy of unknown repair shops in Bklyn. My daughter found L&M Foreign Cars online. I got towed there and they couldn't have been more open or spent more time explaining what was wrong with my car. They diagnosed my problems online at the VW site. They blew away leaves under the hood, replaced various filters, hooked up a hose that had come undone, fixed a broken gasket that was leaking just a trickle of oil, cleaned the engine, took it for a test drive. Billy didn't like the way it drove, so he had the tire pressures checked: the rear passenger-side tire was over-inflated. The passenger side door didn't close flush; he fixed that. He had me try the wind shield wipers: streaky. So he got alcohol and cleaned the blades: no longer streaky. He wanted me to drive around about 40 miles before I took it on a trip upstate; I drove around Brooklyn for about 20 miles then had to go. He made me promise to call after New Year's to assure him that everything was OK. He fixed not just the problem that brought me to his shop, but the problems with the whole car. He was very open and honest, and I left feeling that my car had never been in such honest, intelligent hands. It's 250 miles from home but I have to be in Brooklyn fairly frequently and may make this place my repair shop. They were great.

Posted 01/01/08 | Report Abuse

1 out of 1 people found this review helpful.

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Fast and reliable service

by Anonymous

I am a physician who actually makes house-calls so I was very pleased when L&M completed the tune-up and service of my MiniCooper in 24 hours. They are extremely friendly, responsive to questions, and trustworthy which is important since I am a novice when it comes to cars. I have already recommended them to 3 of my friends!

Posted 10/23/07 | Report Abuse

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Great Work

by Anonymous

I have had a car in New York for over a year now, and was going to a mechanic that was cheap and did decent work, but I wasn't completely satisfied. I tried L & M, and I was immediately impressed. I took my 1999 Nissan Altima to them to get an idler pulley and belt installed. They got me in and out in less than an hour, and were friendly in the process! It wasn't shady in any way and the price was very reasonable. I feel that they are honest and definitely know what they are doing. I would reccomend L & M to anyone who needs work done on their car. I've found my mechanic!

Posted 09/18/07 | Report Abuse

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L & M

by chris R.

Excellent service, I have recommended L&M to 3 friends with BMWs and VW. They explained everything in detail and were very fair. My new service people for my BMW from now on.

Posted 05/15/07 | Report Abuse

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Latest reviews from Citysearch.

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Good Mechanic

by dbnyc10016

I bought a VW van and Bill was able to give me a straight rundown of what I'd have to do, essentials and unessentials. It was expensive, but I was informed of what was being done and given options. Repairs and pricing was explained to me clearly so I could understand. I wasn't rushed out the door. I feel lucky to have found a mechanic I can trust.

Pros: Can trust them with a foriegn car

Posted 08/24/09

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Conscientious Mechanics

by VWowner

L&M are the only competent, honest mechanics I have been able to find for my VW - and I have been to quite a few. I have to travel a long way to get to their shop, but in the end having repairs done correctly is well worth the extra time. L&M was able to diagnose and fix problems that were worsened by faulty & very expensive repairs at other shops nearer to my home. L&M is such a positive contrast to my other repair shop experiences, that this is the first review I've ever written. I'm now thinking I may be able to actually keep my 11 year old VW, which before I used L&M seemed impossible because of the frequent & expensive unresolved problems and faulty repairs. I think a lot of the problems with VW is not so much the cars, but the lack of competent places to have them serviced and repaired. L&M is the best place I've found by a mile! If you have a VW Passat with the very common interior water leakage problems and resulting corroded wiring and electronics, L&M can fix it for you, and will take the time to identify and stop where the water is coming from. I paid another repair shop hundreds of dollars in labor for the same thing, only to find out they didn't even try to stop the leaks. But my intention in writing this is not to make this a rant about other bad repair shops. Based upon the problems they have sorted out with my car, I want to highly recommend L&M as skilled mechanics who really do their best to get the job done right! Thanks L&M!

Pros: Expert problem solvers and friendly honest service! Really!

Cons: None. Really!

Posted 08/24/09

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They're really just OK...

by Danimation

I really wanted to like these guys, and was fully prepared for a wonderful mechanic experience, based on the preponderance of glowing reviews on this site, but...my experience with L&M was below average to average (at best), and my mechanic search will continue. I think that people have such low expectations of mechanics, that they just get overwhelmed with emotion when they encounter one who is seemingly honest, or otherwise comforting (see almost every other review), and while L&M definitely lay on (and cash in on) a certain style of customer service, that other mechanics would be wise to employ, in the end, I didn't sense that Bill and his sons were any more honest or better skilled than average. I was back and forth to them several times before they kinda fixed my car.

Pros: They just might fix your car

Cons: Expensive labor; Not open at all on weekends; Far.

Posted 08/13/09

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great shop

by adamprime

i have a audi a4 with a engine light on for a year ,i took this car to the dealer and other shops ,they all told me they found the problem well after spending $2700.00 my problem was still there ,bill at l and m foreign cars , fix my car in 10 minutes ,was a valve put in the wrong way ,he charged me a diagnostic fee and the car is fine ,the best $120.00.i spent ,they are honest and great .i will go to them even if i have to change a light bulb...adam

Pros: great german car technicians

Cons: none

Posted 06/07/09

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GREAT SHOP

by EVOTOPSON

SPANNING THREE GENERATIONS,FATHER AND SONS IS A FAMILY OWNED AND OPERATED BUSINESS PRIMARY FOCUS IS ON MAINTENANCE AND REPAIR.THEY ARE TRUSTWORTHY FIX-IT-RIGHT -THE FIRST TIME,THEY ARE GREAT,ALL MECHANICS ARE CERTIFIED ,THEY USE STATE-OF THE ART COMPUTERIZED EQUIPMENT,THANKS ,BILL,MARK AND MICHAEL ,PS DON,T FORGET THE DOG COLE

Pros: GREAT SHOP

Cons: NONE

Posted 02/22/09

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Better than new

by MaryWheeler

L & M Foreign Cars turned an unsavory experience with an unscrupulous Manhattan Auto Repair shop into a thorough and smooth restoration of our car.

My daughter, who had our Virginia based VW in Brooklyn, N. Y. over the holidays, collided with road debris in the Lincoln Tunnel. She had the car towed to 54th St. Auto Center on Dec. 30th for repairs, diagnosed by them, as oil pan replacement. The ?repair? failed, the engine ?seized?, the auto shop refused to release the car for repairs elsewhere, refused to calculate what ?charges? were due on the car, even lied about a check they received from our insurance company. Bad scene upon bad scene ? three weeks into her ordeal - I told my daughter that I would handle research and repairs from Virginia.

Bill Roth and his son Michael listened to my telephone account of the ?nightmare? experience, asked numerous probing and intelligent questions about the accident and the car?s condition, and agreed to take on the project. All this occurred after a 15-minute conversation with a total stranger. The VW is a 2001 GTI and is now better than new! It has always been a good car. With it?s restored engine and numerous other adjustments necessitated by the accident and subsequent faulty repairs, it should serve for many years of safe and enjoyable driving. It?s reassuring to know that we now have a superb shop of mechanics to call on the Brooklyn to service the car in the future. All of the work to restore the engine was accomplished within the budget established by the adjuster sent out by our insurance company.

I could not recommend more highly the multi-generational L & M Foreign Car-Guys. Like good surgeons everywhere, Bill Roth called the day after my daughter picked up the car to check on its performance. I am left with a renewed faith in the honesty and skill of truly fine mechanics. Theirs is an art form of the highest order.

Mary Wheeler
Fredericksburg, VA

Pros: Professional, courteous, honest

Cons: none

Posted 02/12/09

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straight up and to the point

by adamlights

Found a problem with my car that had eluded other mechanics- fair price, and lots of attention. the dogs also helped pass the time...

Posted 01/04/09

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GREAT PLACE TO BRING YOUR MINI

by BILLLOGAN

I TOOK MY MINI TO L AND M FOR SOME REPAIRS AND BODY WORK ,THEY WERE GREAT BY THE TIME I LEFT FROM THEIR SHOP I FELT THAT I WAS COMING TO THEM FOR EVER ,THEY SENT ME TO THE TRAIN BY CAR SERVICE AT NO CHARGE ,THE WORK THEY PERFORMED WAS GREAT AND GREAT PRICE ,I WILL NEVER GO BACK TO THE DEALER EVER..,THANKS GUYS

Pros: JUST A GREAT SHOP

Cons: NONE

Posted 11/15/08

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Best alternative to dealership

by nycspur

These guys are honest and smart. After they fixed the AC on my BMW (pulling the dash and reconnecting wires) I picked it up. A few miles down the road it stopped working. I took it back and they had to get another part. They didn't charge me labor for the extra work. It's hard to find a way to get around the dealerships, which rob you blind. These guys are the best alternative I've found.

Posted 09/17/08

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A great shop for BMW

by DannyMi5

I had a BMW that would no start, I had the car tow to there location and within hours a got a call stating that they had diagnose the problem and the car was running back up to specs, I will recommenced because of prompt service and fear pricing..

Pros: they do open on the the weekend

Posted 09/11/08

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great german car specialist

by anafondasky

i have a bmw and a vw i have tried several dealers and highly rated independent shops in nyc. L&M is worth the trip. They are talented and great at diagnosing and fixing difficult problems A great experience. you have to try them.. they are very fair and good price.

Pros: great german car specialist

Cons: none

Posted 09/09/08

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GREAT SHOP

by adamdelphi

I love this place and so does my 1997 bmw .Billy and his sons service him. They are all beyond courteous in every way. They perform only the work needed to get the car running unless they throw in extra adjustments and updates to tweak him out. I would highly suggest them to anyone with a foreign car. Love these guys! DEL

Pros: BEST SHOP STATE OF THE ART COMPUTER SYSTEM

Cons: NONE

Posted 09/04/08

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Not a happy BMW owner

by trelomialo

recently used l&m foreign cars, they were referred to me by a friend of mine that had a good experience. unfortunately mine wasnt. to make a long story short, do not deal with the sons. if you do decide to go there only work with the father (owner). i was not happy with the service or the bill. i felt like the sons wanted all my money, i was not happy.

Pros: they have the technology to diagnos german cars

Cons: only the father knows how to use

Posted 09/03/08

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Best experience!

by DmitriyG

Great overall experience!

Bill and his sons are very friendly, accommodating, and they treat their customers with honesty and respect.

The elusive mechanical noise that I've been hearing for months was finally diagnosed. Bill personally took time to drive around with me, pin-pointing the issue. Everything was properly explained, estimated and all the work was done in the best time frame possible.

I highly recommend their services to anyone in need of high quality automotive mechanical expertise.

Many Thanks!!!

Posted 07/17/08

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There is NO other place like this!

by tsouzee

I've been to many mechanics all over the place. Now I have found one that I can trust and not worry about getting ripped off or getting terrible work done.
I went to get some things checked out, and the experience was amazing. Long story short, The service is great, the prices are great, and the guys over there let you watch and learn about everything they are doing to your car.
I learned more about my car in one day than I would have in a lifetime! The coolest part was the diagnostic testing. You get to see all the codes and the readouts on a big plasma screen TV.
I never thought getting your car fixed could be such a good experience. I want to thank all the guys at L & M Foreign Cars.
Paul B.
Brooklyn, NY

Posted 07/11/08

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Best mechanic ever!

by Noahlit

My band is on tour and our AC went out in record heat here in New York. Finding a trustworthy mechanic was a bit... terrifying! The folks at L&M were not only amazingly fast, reasonable and thorough, but an absolute pleasure to hang out with! Billy the owner is an enlightened mechanic... This a man that loves his job and is truly passionate about his work and his clients. So stop to get your car fixed, and stick around to earn a bit about the world. THANKS SO MUCH BILLY!

Pros: EVERYTHING

Posted 06/09/08

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Run to these guys...they are awesome!

by BRIANSIM

I love this place and so does my 1990 Red Cabriolet. I think the car gets sick on purpose so he can go back and have Billy and his sons service him. They are all beyond courteous in every way. They perform only the work needed to get the car running unless they throw in extra adjustments(which they alway do) to tweak him out. I would highly suggest them to anyone with a foreign car. Love these guys!

Brian

Pros: EVERY REASON TO HAVE YOU CAR SERVICED HERE!

Cons: NONE

Posted 05/28/08

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BEST AUTO SHOP/MECHANIC EVER EVER EVER

by skylark826

All I have to say is they are the BEST!!! Best Service, Best Price, Best Everything. I have NEVER in my life or as long as I've had my Volkswagen Passat had a good experience with fixing my car. To the point where I started hated my car. It is not the car, it is the dealership mechanics who don't know a thing about fixing a car or about quality customer service. L&M will always have my money. If my car needs any work or has any problem, I will bring it to them.

BEST EVER!!! DO NOT GO ANYWHERE ELSE!!!

Pros: The Customer Service & Quality & Respect & Timeliness, too many positives to name

Cons: None!

Posted 05/26/08

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L&M Foreign Cars

by barrettR

i am not normally one to fill out these reviews, but i feel compelled to do so because of the fact that L&M saved my car....i have an older model volvo and the timing belt snapped, any other place would have told me the car is toast and to forget about it. L&M took it in and spent literally less than 2 days including parts delivery time, and changed my car completely. they not only replaced my timing belt, but cleaned everything in and on the engine, i swear it looked like they put a brand new engine in. once you meet them you understand that it is ok to leave your car with them, they take over and walk you through what they are going to do and and don't do anything without calling you first and making sure you understand what they are going to do, once they got my OK it was done in one and a half working days!

i am definitely sold, they may be kind of far out there, but to me i would drive all the way to providence if L&M were there. Yes....they are that good.

Pros: quick turnaround, great customer service

Cons: ? none

Posted 04/07/08

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best shop in ny

by untilmark

Best shop in NY ,i took my car to them after carefully was looking for a good and honest shop ,thanks CITYSEARCH,I FOUND L AND M FOREIGN CARS ON LINE,THEY WERE .NICE AND HONEST.I WENT CROSS COUNTRY WITH MY BMW, after 2 days i got a call from bill and was asking how my car was doing,i was so taking back, when i got to COLORADO ,I told my friend to bring them a botlle of wine ,they are sooooo caring ,i would recomand this shop to anyone ,UR

Pros: GREAT WORK

Cons: NONE

Posted 03/02/08

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GREAT CAR REPAIR PLACE DON'T GO ANY OTHER PLACE

by Joe1994

took my daughters 1994 BMW IN FOR OVERHEATING PROBLEM & THEY WERE VERY GOOD IN FINDING WHAT WAS WRONG WITH IT & REPAIRING IT.REALLY FAST.EXTREMELY NICE PEOPLE WORKING AT L&M FOREIGN CARS. WOULD DEFINETLY GO BACK EVEN THOUGHI I LIVE IN STATEN ISLAND. JOE PALMIERI

Posted 02/28/08

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GREAT WORK HONEST

by mernatoth

THEY ARE GREAT ,,,SPEAK TO MARK OR BILL ,THE FATHER THEY WORK GREAT TOGETHER DIAGNOSIC FEE WELL WORTH IT ,MY CAR WAS WAS AT THE DEALER AND TOLD ME THE ENGINE WAS NO GOOD ,WELL L AND M TOOK TIME TO LOOK AND FIX MY ENGINE IN 1 ONE DAY WELL WORTH THE TRIP FROM PA ,I WILL GO TO THEM ALL THE TIME ,THANKS MARK

Pros: GREAT WORK

Cons: NONE

Posted 12/19/07

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What a pleasure...

by kaydencamilogan

I took my car in this past summer after finding them on google and I must say that all the reviews were accurate. I went in and told them the symptoms and they took their time with me explaining a few of the solutions and what course can be taken. they also went out of their way to take me on a small tour of the facility. I think that was to assure me that my baby would be in good hands and it was. They even replaced a brake light that i hadnt noticed was out. My wife just called them for another issue about the car and she was pleased with the patience and respect she received while she asked a few questions. They have earned my trust and whenever I can I talk about my great experience. I am sure if you use them you will have the same experience.

Posted 12/10/07

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OUTSTANDING SERVICE!!!

by rbny

After a lot of research I took my Audi 2007 for a body work a few months ago and the results were excellent. In addition to the very knowledgeable personnel you couldn't ask for a better service.

Pros: FAST, RELIABLE AND TRUSTWORTHY.

Cons: NONE

Posted 11/11/07

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GREAT SHOP

by paulsimone

best shop by far: i really don`t like going to shops,because it a giving fact all are rip offs,but i took my car to this shop and i was amazed that Bill and mike the son the owners was very patient and very experienced in cars,with state of art computer to tell you what wrong with the car,no guessing games,my car came out working like new and the price was right too,i highly recommend his shop to every woman out there and men too,thank you Bill and MIKE

Pros: GREAT SHOP

Cons: NONE

Posted 10/29/07

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L & M deals with customers as long term relationships and German cars as machines ..

by blue_audi

There are many reasons why these guys have been servicing German machines for over two decades.

Firstly, they don't work on your car as if it's just a "car"-- instead, they recognize that German autos are first class machines, requiring care, knowledge, patience and detailed, careful work. Second, unlike dealers and other mechanics, these guys recognize the value of running a business with long term customer relations. They regard each and every customer with respect, attention, and careful regard to respect the customer's wallet- I know it seems incredible in this day and age, but these guys are keen to foster customers for the long run.

In my case, a few months ago, my Audi broke down in a Manhattan garage, and based on the reviews, I gave L & M a call. Bill came on the phone, and despite never having met me, he patiently listened to what I had to say, made some recommendations on how to get the car started. Once this was done, I drove over to Brooklyn, and they looked at my car, despite lacking an appointment- they saw that I was out of town, and needed help badly.

Billy and his crew, went over the car in detail, identified the problem, and charged me a very reasonable price and quick around time You dont get the nagging feeling you're paying too much, nor are you pestered with tales of what else is wrong with your car. They were so nice, that while the CPU was plugged into the car, Billy installed a software patch for my transmission which made the car faster- for FREE! Where else will you get such service? It's no wonder I travel from Boston to Brooklyn just to get fair, honest, professional work on my investment. As an economics professor, I appreciate L & M's business philosophy of cultivating long term relations- these guys are a gem !! Highly recommended!!

Do note that German cars are machines and work may take longer than expected-- but an ounce of prevention with these guys will save you an unpleasant breakdown later.

Pros: Professional, Honest, Straightfoward

Cons: A bit out of the way

Posted 08/25/07

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Great service!

by spremi

I've always dreaded car mechanics: being a girl and afraid I may not understand what the mechanics are explaining to me, not knowing if I'm being ripped off etc, etc. BUT i'm glad to have found a place that puts all my uneasiness to rest. Billy takes his time explaining in layman terms everything I needed to know, offers good, sound advise and is very reasonably priced (I didn't feel like I was being taken advantage of at all). He orders parts in front of you and makes you feel like part of his family - definitely not the hard-core mechanic, macho feel at some other places. Billy even called me a couple of days later to follow-up to see if my car was running ok - I have definitely NEVER received such a follow-up call from any other mechanic!
I agree with all the positive feedback on this site and if you are used to feeling apprehensive about going to try out a new mechanic, I strongly recommend L&M Foreign Cars

Posted 08/13/07

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Knowledgeable, Skilled and Honest

by dwburg

I actually used L&M's customer reviews to gain assurance that this was the place in NYC to go with my 1995 Audi Quattro Sport. Bill and Michael were great. Bill caught the fact that my timing belt had never been changed in 12 years.This saved my engine and me from ending up on the side of the road somewhere. He also fixed my air conditioning by recharging the freon instead of going inside the dashboard which would have been very expensive. The most surprising thing was that he wouldn't touch my car until I had checked with my previous mechanic to see if the timing belt had been changed. He also wouldn't evaluate the air conditioning until the outside temperature was warm enough to get an accurate reading. Much as I simply wanted both these things fixed, he wouldn't do it for me if it wasn't necessary. This showed great integrity and professionalism. He put the proper oil into the car as well as the proper non-corrosive anti-freeze. It's the little details that will keep my car running like it's brand new. I am very happy to have found L&M. Definitely worth the trek from Manhattan.

Pros: I knew I was in good hands after 5 minutes of talking with the owner

Cons: it's a distance from Manhattan but definitely worth the effort

Posted 08/11/07

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Quite Simply, the answer.

by millhone

I am a very fussy guy with a probably too close and personal relationship with my 94 BMW 7 series. These are magnificent cars but can be bedeviled with lots of little problems which my other mechanic had thus far been unable to really analyze and address. Where they kept just tossing my money at the problem, Bill and Michael at L and M really took the time to listen to me, drive the car with me, diagnose it right the first time. Very patient with explaining what they are doing and why. My one suggestion: bring your car in first thing on Monday if you can. They get steadily more busy as the week goes on.

Pros: Very nice. Real analysis, they really know cars and won't tell you you need to do more than necessay

Cons: People have figured out they are great and they get busy later in the week.

Posted 08/05/07

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Best sercive

by zyforrest

They are very professional and honest. They have fixed my car problem which I had spend a lot but didn't solve in the other place.
I highly recommended them!

Posted 07/23/07

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STOP LOOKING & JUST GO HERE!

by cheska_jno

These guys are THE BEST. PERIOD. We did our homework, like many car owners, and after so many rave reviews...well how could we refuse? We gave them a call and headed out after confirming that do check out beat up little Toyota's in disguise. (Some day they'll be caring for our Mustang, Vette, & the Mini we plan to have!) In all seriousness, they treated us like family. I couldn't believe I could feel so at home at their shop. Aside from that 'family friend' feeling, Bill gave our car what she needed, seriously good repairs at a price that didn't make us broke. They even figured out that whomever took care of our car last put a seriously generic part that was killing our oldie ride. They chucked it, got us the right, brand new piece and the next thing we knew we were driving away, quiet and with our new inspection sticker...the old tigress passed the inspection thanks to these guys! Plus, even though they don't do the inspections, they were AWESOME enough after repairs to take them to a near by place, get her inspected and passed and hand the car over to us over all taken care of. OK, IF THAT'S NOT CUSTOMER SERVICE...I REALLY THEN MUST NOT KNOW WHAT IS!!

I felt like our oldie but goody car was being treated as if she was a classic Cadillac. That's just the mechanics...add on the straight to the dire repairs, kind and fully clear explanations, awesome price, and wonderful personal service by all, especially Bill himself, what can I say? It's an honor to do business with these guys. I hope their business lives long and prospers. I will ABSOLUTELY be back. It was a well worth trek out there that I won't mind doing for any auto I have. I have passed their info to my car owning buddies...b/c I know they are getting hood-winked! I LOVE YOU GUYS!!! wait, I think our car loves you more! LOL. Great work, keep up the awesome service! To all looking - go go GO here! Bless you all!

Pros: PRICE, REPAIRS, DETAILED, CUSTOMER SERVICE Like Royalty

Cons: What Cons? They ROCK!!

Posted 07/10/07

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Best Mechanic in Brooklyn, fuggedaboutit.

by bka4

I've been from Riverhead Long Island to Moncey New York with my Audi A4 looking for a good, honest mechanic. I found him right here in Brooklyn. Billy's a straight shooter that explains in detail and does great work. Highly recommended.

Posted 07/07/07

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believe what you read

by maliland

good people who know what they're doing (specialize), keep you informed, and have a passion for cars.
believe the reviews and comments. i left smiling.

Pros: specialists at a good price

Cons: location

Posted 06/08/07

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good shop is hard to find

by north43

I completely agree with previous reviews. The service is exellent . The price is very reasonable . I had to
change front struts for my toyota corolla ,tires alighment and rotation. I left my car at shop in the morning, by 40:00 pm work was done . The quality is impressive. Very busy place .Had to call in advance.
Michael ( probably owner of the shop was courteous and afer repair was done showed me how my old
struts was worn. Highly reccomend this shop .

Pros: quality service, very reasonable price .

Cons: location

Posted 05/31/07

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best auto shop experience

by macpirate

these guys don't need any more positive revues, however I was so stunned by their attitude I couldn't help but write one. all of the them made me feel the priority customer, even though there were lots of other cars on the lot waiting for repair just like mine. and it was even more pleasant taking into consideration I brought a very used Golf, and informed them I was a student and couldn't afford a lot. they even talked me out of some of the costly repairs another mechanic suggested. needless to say, I will not take my car to anyone else.

Pros: attitude, price, quality, expertise

Cons: no cons!

Posted 05/27/07

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Top notch customer service!

by orbital1

I just purchased a Volvo V70XC from a less than above-the-board dealer and had the "Check Engine" light come on during my drive home, As the car was used, it was "as-is". Needless to say I was freaked (sold my last car 15+ years ago) and looked here (Citysearch) to find a knowledgeable mechanic that knew the in's and out's of Volvos. Needless to say, all roads lead to L&M based on the myriad positive reviews.

The reviews are not hype! They are the genuine article.
Bill (Owner) and Mark ran a full diagnostic, provided a detailed visual inspection and put my mind at ease with an honest and straightforward diagnosis of the car. Instead of trying to hard sell services, Bill actually called the dealer I bought the car from and told him to fix what was wrong with it (emissions / sensors) with no cost to me above his diagnostic (which was very affordable).

My wife and 1-1/2 y/o came with me and even though they were swamped, Bill's guys totally made them feel comfortable and actually took the time to chat with them while I was going therough the car with Bill. Incredible customer service! A client in front of me when I was tabbing out was chatting with Bill and she had been using him for 25 years. 'Nuff said.

L&M is a truly refreshing place - it has a totally old school feeling, but is completely high-tech and accessible. I highly recomment them to anyone with a foreign car and anyone who wants to go to a mechanic and not feel like they're going to get fleeced.

Thanks, guys!.

Pros: Friendly, Fair and Dialed-in

Cons: None

Posted 05/10/07

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Best. Mechanic. Ever.

by fungaoed

I recently took my BMW to Bill for extensive work. I had been putting the work off for some time because I was worried about the expense and because part of the problem with the car was shoddy work which had been done previously. Bill was friendly and professional in diagnosing the car's problems (he even used a stethoscope to listen to the engine!) and he was very forthright in his conversations with me. The work was done quickly and well - the car is good as new. He even talked me OUT of getting work done which I thought was necessary and he did not. I just wish I had found out about L&M earlier - it would have saved me a great deal of aggravation and money. I recommend L&M without hesitation.

Pros: Great expertise, responsive customer service, very fair pricing

Cons: Crappy neighborhood in Brooklyn

Posted 05/09/07

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best shop in ny

by benbart

land m is by far the best shop i went to for a long time ,BILL is a great tech and all his mechanics are very good and nice ,take your car to them you will be very happy ,they took care of my car with no problems again great shop, and ful of state of the art computers

Posted 05/07/07

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Amazing

by alb2678

I recently had my VW bugmobile tuned up and ?restored? at L&M after an angry mechanic on Vanderbilt Ave broke a few things and loosened a few belts. I was very impressed that Bill at L&M could do a diagnostic and see the recent history of the car, without me saying a thing. He told me that my battery recently died, and it had, that belts were lose and they were, the oil cap was broken and it was. Also, they cleaned under the hood. I was shocked to see it cleaned.
Overall I trusted my car with him and his very attractive sons and I will make the trip out to Utica Ave. whenever I have a car issue.

Pros: everything that a good mechanic needs, better than the dealer

Posted 04/11/07

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Avoid getting reamed by an Audi dealer

by romeshgun

L&M saved me from an Audi dealer's repair shop. To make a long story short, the dealer's work was incompetent-- they wanted to charge me 6K to rip out my transmission. To be fair, a dealer is not meant to save a car-- only to handle cars that are on warranty. For anything that requires real analysis, you need to go to Bill @ L&M. I won't let anyone else touch my car.

You'll be very impressed with their follow-up and attention to detail.

Pros: honesty

Cons: none

Posted 03/19/07

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Awesome knowledge, expertise, and customer service

by kaplanjl

Recently, I brought my BMW for service at L & M after I read all of the wonderful reviews. I have been looking for mechanics who I could trust with my car, and I do not need to look elsewhere. Bill, his sons, and wonderful crew of mechanics did wonderful work on my car! They explicitly and honestly told me what work needed to be done and helped me evaluate the pros/cons of having the repairs done now vs. later. Bill also discovered something that the dealership had neglected to fix. Prior to coming to L & M, I went to BMW dealerships for service. Last year however, the dealership told me that I needed to have all kinds of expensive repairs done, which I did not believe or do. Interestingly, when Bill and his crew checked those same areas, he told me that almost all of them were fine! In short, L & M did fabulous work on my car (it hasn't run this well in years!) and provided great customer service. Prior to leaving, Bill insisted that we go out for a test drive, and then called a week later in order to check how the car was doing. I recommend L & M very highly, and I am happy that I finally have found a great mechanic!

Pros: Repair quality, customer service, honesty

Posted 03/18/07

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best of the best shops in NY

by tomtorez

L AND M FOREIGN CARS is by far the best shop i ever gone to ,they are fair and BILL, IS BY FAR THE BEST TECH I EVER HAD . THANKS ,citysearch great site.

Pros: BEST SHOP IN NEW YORK

Cons: NOT OPEN SATURDAYS OR SUNDAYS

Posted 03/12/07

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Bill, a true master mechanic...

by ikapod

Spent three digit bucks for towing plus three days worth of new problems made by a local mechanic, called bill for an advice, as usual Bill made correct diagnosis over the phone which the local mechanic could not fix (period).

Eventually towed the e28 to Bill's place (a crossed three counties) and fixed entire problems including the ones that caused and gift wrapped by the local mechanic within no time.

I personally have dealt with over 20 mechanics for my bmws and I have never came crossed a master mechanic like bill (he really listens to your car!!).

It is always comfortable to go back to Bill's shop (they really treat you as if you are a long time friend) and I know Bill and his crew will do what ever it takes to fix the beamer...

Pros: really loves to work on your car as they know exactly what they are doing.

Cons: pet the german shepard outside, he will stand up and give you paw stamps on your shirt

Posted 03/01/07