Zales

★★☆☆☆
  • 3000 Charleston Town Center Charleston Town Center

    Charleston, WV 25389

    Map & Directions
  • 304-343-3339

About Zales

Categories
  • Jewelry
  • Diamonds
  • Watches
  • Custom Jewelry
  • Jewelry Repair Shops
  • Gifts & Novelties
  • Factory Outlets

Shopping

Shopping
More choices in Charleston:
Resultset_next

Raymond James

4112 Maccorkle Ave Se Charleston, AR

Resultset_next

Delfine's Jewelry

245 Capitol St Charleston, AR

2.1667 6
Hi! Sign in to let us know how Zales was?
Write a Review
.

Do NOT do business with The Jewel Box! These people are dishonest crooks! I sold a piece of jewelry to them for less than $100 because they said it was made of inferior material. I checked back later and they had priced it at $1150! Do not sell any of your valuable silver or jewelry to them because they will not treat you fairly. Their "bargain" prices are also no bargain. I find that their jewelry is marked above retail. STAY AWAY FROM THE JEWEL BOX UNLESS YOU WANT TO GET RIPPED OFF!

1
★☆☆☆☆

Do NOT do business with The Jewel Box! These people are dishonest crooks! I sold a piece of jewelry to them for less than $100 because they said it was made of inferior material. I checked back later and they had priced it at $1150! Do not sell any of your valuable silver or jewelry to them because they will not treat you fairly. Their "bargain" prices are also no bargain. I find that their jewelry is marked above retail. STAY AWAY FROM THE JEWEL BOX UNLESS YOU WANT TO GET RIPPED OFF!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The caliber of the store did not fit the customer service. We stood around for five minutes, without being helped. When a sales associate finally came over to help, she decided to take a call while I was describing the type of setting that I was looking for, and she rudely reply that they do not have anything like that in the store. I assume the store must be doing very well, because it was apparent that she was not interested in making a sale even thought there was not a single soul in the store. I can see from the other reviews that Im not the only one that has encountered that problem. MARIA was the sale associate who was rude and not helpful at all. An experience that it was suppose to be a very special for us as couple turned into a complete disappointment

1
★☆☆☆☆

The caliber of the store did not fit the customer service. We stood around for five minutes, without being helped. When a sales associate finally came over to help, she decided to take a call while I was describing the type of setting that I was looking for, and she rudely reply that they do not have anything like that in the store. I assume the store must be doing very well, because it was apparent that she was not interested in making a sale even thought there was not a single soul in the store. I can see from the other reviews that Im not the only one that has encountered that problem. MARIA was the sale associate who was rude and not helpful at all. An experience that it was suppose to be a very special for us as couple turned into a complete disappointment

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I love my ring! It is just what I wanted and perfectly gorgeous. I had a feeling if I was patient and kept checking your lovely site that I would find what I was looking for. =-] I will treasure it as my engagement and wedding ring always. Thanks so much!

1
★☆☆☆☆

I love my ring! It is just what I wanted and perfectly gorgeous. I had a feeling if I was patient and kept checking your lovely site that I would find what I was looking for. =-] I will treasure it as my engagement and wedding ring always. Thanks so much!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Do NOT do business with The Jewel Box! These people are dishonest crooks! I sold a piece of jewelry to them for less than $100 because they said it was made of inferior material. I checked back later and they had priced it at $1150! Do not sell any of your valuable silver or jewelry to them because they will not treat you fairly. Their "bargain" prices are also no bargain. I find that their jewelry is marked above retail. STAY AWAY FROM THE JEWEL BOX UNLESS YOU WANT TO GET RIPPED OFF!

1
★☆☆☆☆

Do NOT do business with The Jewel Box! These people are dishonest crooks! I sold a piece of jewelry to them for less than $100 because they said it was made of inferior material. I checked back later and they had priced it at $1150! Do not sell any of your valuable silver or jewelry to them because they will not treat you fairly. Their "bargain" prices are also no bargain. I find that their jewelry is marked above retail. STAY AWAY FROM THE JEWEL BOX UNLESS YOU WANT TO GET RIPPED OFF!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My husband bought my engagment ring at Zales. It was beautiful and required some work after purchase. They have great customer service and was very prompt.

5
★★★★★

My husband bought my engagment ring at Zales. It was beautiful and required some work after purchase. They have great customer service and was very prompt.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had a man?s ring that I no longer wore. One of my coworkers was displaying a pendant that she?d was made from a ring she inherited from her grandmother. I thought what a nice gift it would make for my girl friend if I could get my ring redone that way. I asked if my friend at work if she minded telling me where her?s was made. I was amazed when she said it was this mall jeweler. I would never have considered any place but one of the well established locally owned ones. I was so impressed that I entrusted the ring to them, and they did a beautiful job at a very reasonable price. The next time I need jewelry work or repair that will be my destination, and my girl friend is very pleased with her gift.

4
★★★★☆

I had a man?s ring that I no longer wore. One of my coworkers was displaying a pendant that she?d was made from a ring she inherited from her grandmother. I thought what a nice gift it would make for my girl friend if I could get my ring redone that way. I asked if my friend at work if she minded telling me where her?s was made. I was amazed when she said it was this mall jeweler. I would never have considered any place but one of the well established locally owned ones. I was so impressed that I entrusted the ring to them, and they did a beautiful job at a very reasonable price. The next time I need jewelry work or repair that will be my destination, and my girl friend is very pleased with her gift.

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Zales

Yext PowerListings

 

Wait, you're the expert.

If you've been to or used Zales, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review