Superior Appliance Repair

This guy saved the day! Long story short and will definitely be another review....my washer/ dryer combo decided to not rinse in release in the spin cycle instead it decided to rinse all over my hardwood floors! thank God my fiancee was home when it happened so he could hit the stop button! So, I had tried Sears and they couldn't get out for a freaking week at best. Then I tired another place, well, my fiancee did. He didn't show for 3 appointments SO I took matters into my own hands and I was lucky enough to run into this company.

Now, as I said, the no shows...i had taken the day off from work to sit around and wait for someone to show (stupidly since he didn't show twice before) SO at 3:00pm I had finally lost my patience and looked up appliance repair and this was the first one I found. Now, at 3:00pm you would think you would be screwed for the day, not with this guy he said he would come out and it would take him about 2 hours or so to get here. Well, it did take longer BUT every time I called his receptionist-she is definitely the definition of customer service (and is calm and definitely handle my panic extremely well and courteously since I had mentioned all the no shows to her, she completely understood my annoyances)-she gave me his status on his other job and promised he was coming NO MATTER WHAT! She even called me when he got off the highway and when he got here to make sure he was here!

So, he shows up and not only fixed the problem, which was just a stupid sock stuck in the tube, but showed me how to take care of it the next time (which I hope never happens). Not only that, but he only charge me only $100.00 because he had to bring in another guy to help move the stack able back into place otherwise it would have been $49 ish. He even cleaned up after himself.

SO, if any appliance in your house goes nuts and you have no idea where that appliance came from or who to call...call All in One and ask for Jim...they really are great!

Called these guys over many days to get them to look at a broken washer. After many unanswered phone calls and broken appointments they arrived at my house in an old passenger car with no markings on it. Two guys get out, one carrying a very small plastic tool box (approximately the size of a lunch box). I bring them to see the washer. One of the guys takes the cover off my washer and in about 10 seconds says " its very bad" "its very expensive to fix" I'll call with an estimate. That's the last I heard from them. For there service call they collected $75 from me. In my opinion these guys are no better than theives.

At first, early this year, they showed up and fixed one appliance. They not only never follow up on another, despite many phone messages from us, they have not returned our deposit for the second machine they were getting a part for! They ripped us off - both our trust and our money.
It seems if they like you they are good - but if they decide for some unknown reason to us, they do not - that is it - they ignore you. We are trying to figure out how to bring official agencies into this.

Our stove went out. Like most Gen X'rs we just let it sit there, because we never owned appliances until recently, so we never had to deal with an appliance repair man.

Enter Superior. They came and repaired the ignition and checked everything out, and went on to clean out some of the burners so they burned propery Have you ever had a serviceman who makes an appointment and keeps it and is on time? We were amazed when they showed up just as they said they would. It is sad that nowadays waiting for the cable man becomes an all day or two day event.

We would highly recommend them. The price seemed fair, they were timely, and they went over and above to make sure we were satisfied.

Superior Appliance repair technician showed up the morning as promised and I was very pleased with the service which included replacing my Whirlpool dryer motor. In addition he inspected all other parts and lubricate the bearings free of charge Since then the dryer is been working great and Im amazed at how much faster our laundry get done.
Thank you very much
hersch d
Brooklyn ny

It is with great pleasure that I submit this testimonial on behalf of Superior Appliance repair. Your Bosh dishwasher repair service is superb, particularly for an attorney who have very limited time to deal with this type of issues After calling and setting up an appointment for 8.30 p.m. tech was at my house exactly on time . The repair was done in less that one hour and was a fraction of the price of the competition. Thank you for your timely dishwasher repair. I was very impressed with your excellence, professionalism and reasonable pricing, and highly recommend Superior Appliance repair to anyone with appliance needs.

Abram N., Attorney at Law

Horrible Customer Service. Waited at home all day, was told the technician would be by in 20 minutes. No one ever showed up. I called several times and left several messages, all unreturned. When I called using a different number they immediately picked up. They should find a new line of business.

I called in the morning and Sam arrived that afternoon-even called and offered to come earlier! Nat, who answered the phone was able to give me a price of the repair (assuming it was what I thought it was) for my dryer. Sam arrived promply, was very professional, even going an extra mile to clean the unit & make suggestions for extending the life of the repair! I was impressed and will gladly refer this business to all our friends. Also, the estimate was the "real price"--no add ons, fees or taxes. His service call fee is VERY reasonabe.

WE had a major problem with our washer and no one could fix it until we got the BEST FROM THE BEST SUPERIOR APPLIANCE REPAIR (718)854-5721 they had back working in minuets thanks we appreciate for the best service .

A neighbor recommended that I call Superior Appliance Repair when my refridgerator died. I called and Sam came the next morning, when he said he would. He gave me options, with his recommendation of how to fix it right the first time...I was impressed enough to ask him to look at my wife's washing machine. Same story: he gave me options, and let me decide. He had to come back with parts, fixed them both, and gave me sticker shock at how low my bill was! Sam has called back twice to check and make sure everything was working, and that we were happy. He is HONEST, does what he says he's going to do, shows up when he's supposed to, KNOWS WHAT HE'S DOING, and I will never call anybody else. I will recommend him to family, neighbors and friends!!

I recently had a problem with my GE washer and after some googling and trying to fix it by myself I decided to give SUPERIOR APPLIANCE REPAIR a call. He responded promptly, kept the appointment, fixed the problem quickly and gave me some GREAT free advice that will most likely save me a lot of money in the future. If you have a problem with one of your appliances, give SUPERIOR a call. He is clearly a professional who knows the value of great customer service

mr superior was great. when i called, he gave me some ideas on how i might be able to fix my problem myself if i wanted. of course, i thought i'd give it a try and when it didn't work and i called him back, he came over that day. he was very nice, totally professional, quick, and at a reasonable price. i will definitely be calling him again

I CALLED them for my brooken DRYER Other SERVICE COMPANY GAVE UP HOPE AND THE TECH SAID HE COULD FIX IT and he did it for GREAT PRICE THANK U I WILL CALL ONLY SUPERIOR APPLIANCE .

Repairman inspected my stove and requested $45 as a non-refundable deposit for the replacement part. He said he'd call with an estimate. He left me a message saying I should call him for estimate. I called him and was told he'd call me back in 5 minutes. He didn't call. I called again a few days later and left a message. He didn't call back.

Matt, Superior's serviceman, asked a few questions and diagnosed the problem with our oven in a matter of seconds. The starter was defective. He had the oven in working order within 15 minutes of his arrival. The price was reasonable and Matt's demeanor professional. I placed a Superior sticker on the side of the fridge for future reference. The next time something goes awry with an appliance, I won't be calling anyone else.

The service was very impressive because the repairman came when he said he would & repaired my issue quite quickly .... It was a bit expensive BUT, very good work. i would call them again!

Their repair tech. came over to overview a problem with a kenmore dryer. The repairman claimed we needed a enw belt and said he was off to get one. We waited 2 hours and called them back when the repair tech didn't come back. They claimed they would have to get the part elsewhere and he would not be returning today but instead he would return the next day. Next day came and no one showed up. Called them and was told go find another company. Just like that.. they forgot to call me and tell me they can't do the job then blew me off. Dont recommend them...

Quick response and Great Service, I was searching for a good technician to repair my freezer that was running bad and I found superior, They came within 4 hours and repaired the problem and didnt even wanted to take a tip.

Our stove went out. Like most Gen X'rs we just let it sit there, because we never owned appliances until recently, so we never had to deal with an appliance repair man.

SUPERIOR APPLIANCE. They came and repaired the ignition and checked everything out, and went on to clean out some of the burners so they burned propery Have you ever had a serviceman who makes an appointment and keeps it and is on time? We were amazed when they showed up just as they said they would. It is sad that nowadays waiting for the cable man becomes an all day or two day event.

We would highly recommend them. The price seemed fair, they were timely, and they went over and above to make sure we were satisfied.

We found the number here on Insider Pages, i called them, and the technician called back right away to make the appointment. He arrived when he said he would, and was in and out quick. We were charged fairly, and our dryer is working fine. We will have him back again,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

the BEST SERVICE I'VE EVER HAD IN A LONG TIME.: THEY CAME SO QUICK BEST THEY HAVE STOCKED VANS WITH ALL MAJOR APPLIANCE PARTS,VIKING,THERMADOR,BOSCH,ASKO,GE,WHIRLPOOL,MAYTAG,LG,HOTPOINT,ETC,thank u+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Matt came a few hours after I called and had everything fixed within one hour. He was fast, courteous, interesting, knowledgeable and the repair was not expensive, as I had expected. I hesitated to call a repair service because I had heard that getting a Viking range fixed was an ordeal and very expensive but this is not the case. Thanks!

Best Service: Excellent service. Went above and beyond the call of service!! Couldn't ask for better follow-up to see if repair was successful. Went for consult to factory to help in figuring out the problem. Took awhile to fix, but was well worth it. Didn't charge any extra after initial visit (that includes service or parts). Would highly recommend for any appliance repair

This company is great. Every part we have ever needed, they have been able to get, and very quickly. They have also been able to give us instruction if we were unsure how to fix our problem.We recommend this company!

Highly recommend: I would highly recommend Superior Appliance Service. In a matter of minutes, I had my oven fixed and I was able to bake my cake that was waiting....................................................................................................................................................................

My refrigerator was no staying cold and Superior Appliance was the only service company that would give me same day service. Upon arrival, matt diagnosed and fixed the problem immediately. Polite, competant and fast service. A++

Wonderful service!
I contacted this company to have my oven repaired. A friendly service person showed up in less than 45 minutes. Since I have an odd range model, I was expecting that he would have to order a part. But, he was able to get the part from the company's wearhouse and bring it the next morning.
Excellent service, and a fair price

i called superior appliance repair at 9 am had my viking range repaired within 2 hours,the tech was so nice and neat made no mess and best off all a very fair price they are great service company they have all parts stocked thanks a million

I called a few different service company to fix my expansive gas range no one was able to fix it they all said there is a electrical short it will take them to figure out the problem i was going crazy until SUPERIOR APPLIANCE EXPERTS came the tech had fixed it in MINUTES thanks they are #1

Best Service: Excellent service. Went above and beyond the call of service!! Couldn't ask for better follow-up to see if repair was successful. Went for consult to factory to help in figuring out the problem. Took awhile to fix, but was well worth it. Didn't charge any extra after initial visit (that includes service or parts). Would highly recommend for any appliance repair