Insider Pages Reviews for Superior Appliance Repair

5 Stars: Friendly Courteous Service (by go f.)

go f. — Wed, 23 Apr 2008 03:48:00 GMT

I recently had a problem with my GE washer and after some googling and trying to fix it by myself I decided to give SUPERIOR APPLIANCE REPAIR a call. He responded promptly, kept the appointment, fixed the problem quickly and gave me some GREAT free advice that will most likely save me a lot of money in the future. If you have a problem with one of your appliances, give SUPERIOR a call. He is clearly a professional who knows the value of great customer service

5 Stars: Best Service Guy Ever! (by h s.)

h s. — Wed, 23 Apr 2008 04:11:00 GMT

A neighbor recommended that I call Superior Appliance Repair when my refridgerator died. I called and Sam came the next morning, when he said he would. He gave me options, with his recommendation of how to fix it right the first time...I was impressed enough to ask him to look at my wife's washing machine. Same story: he gave me options, and let me decide. He had to come back with parts, fixed them both, and gave me sticker shock at how low my bill was! Sam has called back twice to check and make sure everything was working, and that we were happy. He is HONEST, does what he says he's going to do, shows up when he's supposed to, KNOWS WHAT HE'S DOING, and I will never call anybody else. I will recommend him to family, neighbors and friends!!

5 Stars: Thank U. (by rich f.)

rich f. — Tue, 29 Jul 2008 04:16:00 GMT

Great service. I have used Superior Appliance Repair twice and had a really good experience both times. Your people are experienced and friendly. Both technicians knew what they were doing and they provided excellent customer service. When you need help with a broken appliance, you need it right away and both times I called, they came the same day. They took care of the problems and gave me some helpful information. The first time I called, there was a gas smell coming from my stove. The 2nd time my washer had a leak. Both times, a technician showed up at the scheduled time and did a great job fixing the problem. Both jobs were billed very fairly and were the same price that I approved. I trust Superior Appliance Repair technicians they havent steered me wrong

5 Stars: great stuff (by eddy b.)

eddy b. — Tue, 29 Jul 2008 21:39:00 GMT

five star tulli thanks again quick and knowledgeable and great pricecall them for all your appliance repair needs
i would only use them for my wolf oven

5 Stars: Brooklyn NY Best Appliance Repair Expert+ (by frank g.)

frank g. — Wed, 26 Dec 2007 17:16:00 GMT

I called a few different service company to fix my expansive gas range no one was able to fix it they all said there is a electrical short it will take them to figure out the problem i was going crazy until SUPERIOR APPLIANCE EXPERTS came the tech had fixed it in MINUTES thanks they are #1

5 Stars: A +Best APPLIANCE SERVICE COMPANY IN NY. (by N S.)

N S. — Tue, 18 Sep 2007 02:19:00 GMT

Best Service: Excellent service. Went above and beyond the call of service!! Couldn't ask for better follow-up to see if repair was successful. Went for consult to factory to help in figuring out the problem. Took awhile to fix, but was well worth it. Didn't charge any extra after initial visit (that includes service or parts). Would highly recommend for any appliance repair

1 Stars: worst service ever (by m s.)

m s. — Fri, 11 May 2007 20:20:00 GMT

Their repair tech. came over to overview a problem with a kenmore dryer. The repairman claimed we needed a enw belt and said he was off to get one. We waited 2 hours and called them back when the repair tech didn't come back. They claimed they would have to get the part elsewhere and he would not be returning today but instead he would return the next day. Next day came and no one showed up. Called them and was told go find another company. Just like that.. they forgot to call me and tell me they can't do the job then blew me off. Dont recommend them...

5 Stars: They are the best. (by gorge m.)

gorge m. — Thu, 03 Jul 2008 03:50:00 GMT

Our stove went out. Like most Gen X'rs we just let it sit there, because we never owned appliances until recently, so we never had to deal with an appliance repair man.

Enter Superior. They came and repaired the ignition and checked everything out, and went on to clean out some of the burners so they burned propery Have you ever had a serviceman who makes an appointment and keeps it and is on time? We were amazed when they showed up just as they said they would. It is sad that nowadays waiting for the cable man becomes an all day or two day event.

We would highly recommend them. The price seemed fair, they were timely, and they went over and above to make sure we were satisfied.

5 Stars: only praise for these guys (by rabinowitz d.)

rabinowitz d. — Tue, 11 Nov 2008 19:40:00 GMT

They are really good
very knowledgeable and Cortie's
i had a warrantie issue, they got on the phone and took care of it right away.
he is quick in and out though so if you want to ask something do so fast.
i did not have any problem since my Wolf is working just fine
Thanks again++

5 Stars: VIKING done Right (by edd h.)

edd h. — Tue, 11 Nov 2008 19:47:00 GMT

thanks to Superior Appliance_
i found them on-line,
and was nothing short of Completely Satisfied
recommended to neighbors and friends
Thanks Alot Ken +

5 Stars: Fast & Quality Service (by JOY K.)

JOY K. — Fri, 13 Jun 2008 01:34:00 GMT

I called in the morning and Sam arrived that afternoon-even called and offered to come earlier! Nat, who answered the phone was able to give me a price of the repair (assuming it was what I thought it was) for my dryer. Sam arrived promply, was very professional, even going an extra mile to clean the unit & make suggestions for extending the life of the repair! I was impressed and will gladly refer this business to all our friends. Also, the estimate was the "real price"--no add ons, fees or taxes. His service call fee is VERY reasonabe.

5 Stars: we were very happy with your Service (by WIILY H.)

WIILY H. — Thu, 10 Jul 2008 04:02:00 GMT

This guy saved the day! Long story short and will definitely be another review....my washer/ dryer combo decided to not rinse in release in the spin cycle instead it decided to rinse all over my hardwood floors! thank God my fiancee was home when it happened so he could hit the stop button! So, I had tried Sears and they couldn't get out for a freaking week at best. Then I tired another place, well, my fiancee did. He didn't show for 3 appointments SO I took matters into my own hands and I was lucky enough to run into this company.

Now, as I said, the no shows...i had taken the day off from work to sit around and wait for someone to show (stupidly since he didn't show twice before) SO at 3:00pm I had finally lost my patience and looked up appliance repair and this was the first one I found. Now, at 3:00pm you would think you would be screwed for the day, not with this guy he said he would come out and it would take him about 2 hours or so to get here. Well, it did take longer BUT every time I called his receptionist-she is definitely the definition of customer service (and is calm and definitely handle my panic extremely well and courteously since I had mentioned all the no shows to her, she completely understood my annoyances)-she gave me his status on his other job and promised he was coming NO MATTER WHAT! She even called me when he got off the highway and when he got here to make sure he was here!

So, he shows up and not only fixed the problem, which was just a stupid sock stuck in the tube, but showed me how to take care of it the next time (which I hope never happens). Not only that, but he only charge me only $100.00 because he had to bring in another guy to help move the stack able back into place otherwise it would have been $49 ish. He even cleaned up after himself.

SO, if any appliance in your house goes nuts and you have no idea where that appliance came from or who to call...call All in One and ask for Jim...they really are great!

5 Stars: Complete Satisfaction (by rick a.)

rick a. — Tue, 12 Aug 2008 04:10:00 GMT

I've placed Superior appliance repair in my cell phone for all of my appliance repair needs. He is very knowledgeable, "HONEST" and someone who truly cares about his customers. My refrigerator stopped cooling (something we take for granted until it stops working). sam came within a few hours, solved the problem by having the part with him. Cold water, cold ice and plenty of food in the fridge...what a blessing to have and a blessing to get to know sam. His rate was 1/2 the rate another company with a big ad in the yellow pages I called. It pays to research and find out who the "good guys" are when it comes to service.

5 Stars: highly recommended (by Katherine B.)

Katherine B. — Wed, 05 Dec 2007 19:45:00 GMT

Matt came a few hours after I called and had everything fixed within one hour. He was fast, courteous, interesting, knowledgeable and the repair was not expensive, as I had expected. I hesitated to call a repair service because I had heard that getting a Viking range fixed was an ordeal and very expensive but this is not the case. Thanks!

5 Stars: Appliance Repair Brooklyn NY (by jack s.)

jack s. — Fri, 16 May 2008 15:05:00 GMT

WE had a major problem with our washer and no one could fix it until we got the BEST FROM THE BEST SUPERIOR APPLIANCE REPAIR (718)854-5721 they had back working in minuets thanks we appreciate for the best service .

5 Stars: THE #1 SERVICE COMPANY IN NY (by PAUL D.)

PAUL D. — Mon, 25 Feb 2008 02:37:00 GMT

I CALLED them for my brooken DRYER Other SERVICE COMPANY GAVE UP HOPE AND THE TECH SAID HE COULD FIX IT and he did it for GREAT PRICE THANK U I WILL CALL ONLY SUPERIOR APPLIANCE .

5 Stars: Thanks 2 Superior Appliance. (by tom b.)

tom b. — Wed, 20 Aug 2008 02:30:00 GMT

When my oven started beeping and flashing strange codes on the panel, I called one repair person who told me I'd need to spend $300 to buy a new computer board. That repair person then never returned my calls to set up an appointment to fix it.

Good thing. I found Mr. Superior on thw web and he returned my call promptly and suggested I unplug my oven and plug it back in to reboot the oven's computer. He also told me he would come out the next day if that didn't work. It worked. Mr.Superior is simply wonderful!

5 Stars: i was very happy with there knowledge and response time (by h g.)

h g. — Tue, 05 Aug 2008 16:51:00 GMT

i have a big maytag two tier washer dryer that was making terrible noises then just stopped working at all.
i called these guys
they came the NEXT day
it took them maybe half hour & they got it fixed first time and no probs yet
thanks again
i would recommend to friends or anyone

1 Stars: Very bad service (by Ann P.)

Ann P. — Thu, 24 May 2007 21:28:00 GMT

Repairman inspected my stove and requested $45 as a non-refundable deposit for the replacement part. He said he'd call with an estimate. He left me a message saying I should call him for estimate. I called him and was told he'd call me back in 5 minutes. He didn't call. I called again a few days later and left a message. He didn't call back.

5 Stars: I highley recomend superior appliance, (by jay g.)

jay g. — Mon, 03 Mar 2008 03:20:00 GMT

mr superior was great. when i called, he gave me some ideas on how i might be able to fix my problem myself if i wanted. of course, i thought i'd give it a try and when it didn't work and i called him back, he came over that day. he was very nice, totally professional, quick, and at a reasonable price. i will definitely be calling him again

5 Stars: Fast & Good (by cynthia b.)

cynthia b. — Wed, 11 Jul 2007 17:24:00 GMT

The service was very impressive because the repairman came when he said he would & repaired my issue quite quickly .... It was a bit expensive BUT, very good work. i would call them again!

5 Stars: the most reliable. (by john c.)

john c. — Thu, 07 Aug 2008 16:20:00 GMT

Superior was able to fit me into his schedule very quickly and arrived on time. I had a broken ice maker in my refrigerator and he took the time to show me what was broken. He told me exactly what a new one would cost -- including the labor -- and had one in his truck. It was installed in 15 minutes and while he waited to make sure it was making ice properly, he also diagnosed and fixed a problem we had with our water dispenser for the last 4 years that no one else could figure out. I'm not sure what these other people are talking about. I could not have been more impressed with my service call.

4 Stars: Brooklyn (by Jeanette Z.)

Jeanette Z. — Wed, 13 Aug 2008 11:21:00 GMT

Pros: Came the same day and diagnosed the problem immediately. They really know their appliances. They said I did not need the expensive repair previously suggested!. Quick and polite and professional.

Cons: Hard to reach them, did not always return calls.

5 Stars: It is with great pleasure that I submit this testimonial on behalf of Super (by jay s.)

jay s. — Wed, 02 Jul 2008 02:14:00 GMT

It is with great pleasure that I submit this testimonial on behalf of Superior Appliance repair. Your Bosh dishwasher repair service is superb, particularly for an attorney who have very limited time to deal with this type of issues After calling and setting up an appointment for 8.30 p.m. tech was at my house exactly on time . The repair was done in less that one hour and was a fraction of the price of the competition. Thank you for your timely dishwasher repair. I was very impressed with your excellence, professionalism and reasonable pricing, and highly recommend Superior Appliance repair to anyone with appliance needs.

Abram N., Attorney at Law

5 Stars: Thank you very much (by harrey d.)

harrey d. — Wed, 02 Jul 2008 02:24:00 GMT

Superior Appliance repair technician showed up the morning as promised and I was very pleased with the service which included replacing my Whirlpool dryer motor. In addition he inspected all other parts and lubricate the bearings free of charge Since then the dryer is been working great and Im amazed at how much faster our laundry get done.
Thank you very much
hersch d
Brooklyn ny

5 Stars: They came so quick superior appliance is #1 (by david b.)

david b. — Thu, 01 Nov 2007 01:08:00 GMT

5 Stars: Speedy and Professional (by Edward V.)

Edward V. — Wed, 30 May 2007 00:06:00 GMT

Matt, Superior's serviceman, asked a few questions and diagnosed the problem with our oven in a matter of seconds. The starter was defective. He had the oven in working order within 15 minutes of his arrival. The price was reasonable and Matt's demeanor professional. I placed a Superior sticker on the side of the fridge for future reference. The next time something goes awry with an appliance, I won't be calling anyone else.

4 Stars: Frigidaire Stove Fixed in Brooklyn! (by Fikreta H.)

Fikreta H. — Tue, 04 Nov 2008 21:04:00 GMT

I was very happy with the promptness of Superior's repair person. Samuel assessed the problem of my stove& was able to fix it on the spot because he brought a part with him based on my initial complaint.

The only issue I have is that the price he charged was quite more than he estimated over the phone....

Overall, the experience was positive!

5 Stars: Fantastic Extra fast service keep it up+++++++++ (by Mike E.)

Mike E. — Thu, 03 Jan 2008 02:37:00 GMT

i called superior appliance repair at 9 am had my viking range repaired within 2 hours,the tech was so nice and neat made no mess and best off all a very fair price they are great service company they have all parts stocked thanks a million

5 Stars: GREAT SERVICE COMPANY=++++++++++++++++++++++++++++++++++++++ (by bob e.)

bob e. — Sun, 02 Dec 2007 02:40:00 GMT

Our stove went out. Like most Gen X'rs we just let it sit there, because we never owned appliances until recently, so we never had to deal with an appliance repair man.

SUPERIOR APPLIANCE. They came and repaired the ignition and checked everything out, and went on to clean out some of the burners so they burned propery Have you ever had a serviceman who makes an appointment and keeps it and is on time? We were amazed when they showed up just as they said they would. It is sad that nowadays waiting for the cable man becomes an all day or two day event.

We would highly recommend them. The price seemed fair, they were timely, and they went over and above to make sure we were satisfied.