Bear Creek Car Wash

I first want to say that I have been a customer of Bear Creek Car Wash for years. The quality has gone down in the last 6 to 8-months and then on Saturday, January 10, 2009, my car was stolen right after it came out of the wash bay tunnel.It was parked under the canopy to be dried off and then waxed. The employees did not even look (all on video) or attempt to see if the person that walked up to my car and got in had the ticket receipt or even then ask why a car that was to be waxed just drove off without even being dried off.This is all on video and reported to the Harris County Sheriff's Department.I wish I was joking about this.

Posted 01/19/09 | Report Abuse

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The new owners have raised the rates and cut the help. I waited for over an hour yesterday to get my car washed and dried. It AIR DRIED before anyone was able to wipe it down.

BCCW is now just like all the rest of them. It's NOT what it used to be.

Posted 08/03/08 | Report Abuse

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took car for detailing on 3/15/08-went to leave-MY ASHTRAY WAS GONE-stopped-questioned asst. mgr.-who said "oh yeah, they dropped it and then ran over it"-HE KNEW-BUT WAS LETTING ME LEAVE WITHOUT TELLING ME!! - It has been 3 1/2 months - I have dealt with 4--yes 4 DIFFERENT MGRS. to obtain the paultry sum of $15.00 - everyone says the same-"I'll talk to the owner Roger Fuller-he's in everyday-to date 6/30/08-no one has ever returned a call - the customer service is BELOW a 1 star rating & the detailing was not so hot either, after standing around for another 20 minutes or so to get them to actually CLEAN it after they were-hahahaha finished-HIGHLY UNSATISFACTORY!

Posted 06/30/08 | Report Abuse

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I recently had my cadillac washed here. They did a great job. They treated as if it were their own and when I got it back I was more than satisfied. I left the man drying it down a $10 tip. Great Service and Great People!

Posted 03/28/08 | Report Abuse

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Bear Creek Car Wash is a good place to have your car washed. They take good care of your vehicles and service is quick. Your car comes out looking really clean and spot free.

Pricing is reasonable and the service personal are very attentive.

Ive never had any problems with theft or damage here.

The location is easily accessible and their hours of operation are convenient.

Posted 12/04/06 | Report Abuse

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