New Century Ford

★★★☆☆
  • 1212 E Las Tunas Dr

    San Gabriel, CA 91776

    Map & Directions
  • 626-286-2739

Automotive

Automotive
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3.0 2
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I tried to buy a car from this car company in 2006. They told me they found the auto I wanted, but it was at another dealership. They told me to leave a deposit before they would obtain the car. I was new to buying a brand new vehicle, and had lots of questions. They became very rude and said that we could either be "friends" with them, or treat them like "enemies."

I left them a check, and told them to call me once they had the car. They swore to me the check would be refunded if they couldn't get the car. After waiting for their call, I decided to follow up and see what had happened. They told me that there was a problem, and they couldn't get the vehicle. I asked if I could get my check, and they told me, "We're sorry, but it takes 5-10 days to issue a refund. But it usually takes a few days."

I called the finance manager at the end of the week, and was told that it actually takes 5-10 *business* days "to clear." At this point, I called my bank and learned that they had cashed the check the very next day, and the funds had cleared three days later.

After 10 business days, I was finally given a refund.

Buy a car from these people at your own risk!

1
★☆☆☆☆

I tried to buy a car from this car company in 2006. They told me they found the auto I wanted, but it was at another dealership. They told me to leave a deposit before they would obtain the car. I was new to buying a brand new vehicle, and had lots of questions. They became very rude and said that we could either be "friends" with them, or treat them like "enemies."

I left them a check, and told them to call me once they had the car. They swore to me the check would be refunded if they couldn't get the car. After waiting for their call, I decided to follow up and see what had happened. They told me that there was a problem, and they couldn't get the vehicle. I asked if I could get my check, and they told me, "We're sorry, but it takes 5-10 days to issue a refund. But it usually takes a few days."

I called the finance manager at the end of the week, and was told that it actually takes 5-10 *business* days "to clear." At this point, I called my bank and learned that they had cashed the check the very next day, and the funds had cleared three days later.

After 10 business days, I was finally given a refund.

Buy a car from these people at your own risk!

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My family has been bringing their cars here for repair for 10 years. It's a smaller repair facility, but it brings along a personalized service. The representatives know you by name and keep you up to date on the status of your car. They are able to get your car back to you within the same day if it's maintenance or simple repairs. Prices are fair, especially with the service and treatment that you get in exchange.

5
★★★★★

My family has been bringing their cars here for repair for 10 years. It's a smaller repair facility, but it brings along a personalized service. The representatives know you by name and keep you up to date on the status of your car. They are able to get your car back to you within the same day if it's maintenance or simple repairs. Prices are fair, especially with the service and treatment that you get in exchange.

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