Fazio

★★★☆☆

About Fazio

Categories
  • Dry Cleaning & Laundry Services

Personal Services

Personal Services
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3.0 2
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Adolfo at Fazio really helped me out. My shirt came out poorly and I thought I was about to have a fight on my hands. He stepped up and offered to re-launder and press it for free. I explained I was going out of town, and needed the shirt for my trip. He overnight mailed the shirt to me at no extra charge. What a great guy. I moved out of the neighborhood, but still drive back for excellent clothing care.

5
★★★★★

Adolfo at Fazio really helped me out. My shirt came out poorly and I thought I was about to have a fight on my hands. He stepped up and offered to re-launder and press it for free. I explained I was going out of town, and needed the shirt for my trip. He overnight mailed the shirt to me at no extra charge. What a great guy. I moved out of the neighborhood, but still drive back for excellent clothing care.

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If you're looking to spend a ridiculous amount of money to have your clothing mishandled, choose Fazio Cleaners on Barrington Ave. and San Vicente in Brentwood. Even with a coupon, their prices are higher than other area cleaners. 1. When I went in to drop off my stuff, I saw a woman complaining about a tailoring job they had done. 2. When I went to pick up my stuff, they had pressed the pleats of my shirt the wrong direction (which should not have been pressed anyway--it should have been steamed) which 3. Rather than apologizing and taking care of it right away, they told me to come back tomorrow. Because really, picking up dry cleaning is a real pleasure that we all like to drag out. 4. When I came to pick up my shirt, they had ironed INTO the darts, causing the seams to tear. 5. When I asked them to repair it, they repaired it poorly and didn't offer an apology either. 6. While I was having my shirt repaired, another woman came into complain that her pants were not properly tailored (too long) and another woman was having a problem with her cashmere scarf returning from cleaning with HOLES and having CHANGED COLOUR. What a complete joke of a business. The worst service I have ever experienced.

1
★☆☆☆☆

If you're looking to spend a ridiculous amount of money to have your clothing mishandled, choose Fazio Cleaners on Barrington Ave. and San Vicente in Brentwood. Even with a coupon, their prices are higher than other area cleaners. 1. When I went in to drop off my stuff, I saw a woman complaining about a tailoring job they had done. 2. When I went to pick up my stuff, they had pressed the pleats of my shirt the wrong direction (which should not have been pressed anyway--it should have been steamed) which 3. Rather than apologizing and taking care of it right away, they told me to come back tomorrow. Because really, picking up dry cleaning is a real pleasure that we all like to drag out. 4. When I came to pick up my shirt, they had ironed INTO the darts, causing the seams to tear. 5. When I asked them to repair it, they repaired it poorly and didn't offer an apology either. 6. While I was having my shirt repaired, another woman came into complain that her pants were not properly tailored (too long) and another woman was having a problem with her cashmere scarf returning from cleaning with HOLES and having CHANGED COLOUR. What a complete joke of a business. The worst service I have ever experienced.

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