Outlook Wireless

★★★☆☆

About Outlook Wireless

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Communications & Utilities

Communications & Utilities
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Verizon Wireless

171 Main St Dansville, NY

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Prime Communications

9527 Airport Plz Dansville, MI

3.0 3
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The best store I have been to. I have been with Verizon Wireless for at least Ten years. The coverage and service is great. I am letting everyone know about my experience at one of the Retail Stores. It was GREAT. I went in thinking I could upgrade a phone and found out that I could not do that. I was not eligible due to Verizon's rules. Not the store's policy in Dansville. I was not sure the Dansville store was correct, so I went to those guys in Genesso, They said the same thing. The only problem was that the Genesso people where not very polite and did not want to talk to me. They made me feel that unless I bought something, get out. So this is what happened. I went back to the Dansville store, Outlook Wireless. I told them that I had to do something. My phone was bad and I needed a new phone. As before they told me that I was not able to upgrade. However, they said they could give me a loaner phone till my upgrade and they did. Those guys in Genesseo did not. I should of told the Dansville store before I went to Genesseo that. I did tell the Genesseo store the same thing. They both knew the same thing. I am writing this after I was able to do the upgrade finally. And I went back to Outlook Wireless/Verizon in Dansville on Main Street in the Village. I was so very impressed with them and they saved me some costs on the new phone and the accessories I bought. I even just sent my Two brothers down to them to change from another company to them. This store ROCKS. Great people and great service. Way to go Outlook Wireless in Dansville. Nice job. Joanne....

5
★★★★★

The best store I have been to. I have been with Verizon Wireless for at least Ten years. The coverage and service is great. I am letting everyone know about my experience at one of the Retail Stores. It was GREAT. I went in thinking I could upgrade a phone and found out that I could not do that. I was not eligible due to Verizon's rules. Not the store's policy in Dansville. I was not sure the Dansville store was correct, so I went to those guys in Genesso, They said the same thing. The only problem was that the Genesso people where not very polite and did not want to talk to me. They made me feel that unless I bought something, get out. So this is what happened. I went back to the Dansville store, Outlook Wireless. I told them that I had to do something. My phone was bad and I needed a new phone. As before they told me that I was not able to upgrade. However, they said they could give me a loaner phone till my upgrade and they did. Those guys in Genesseo did not. I should of told the Dansville store before I went to Genesseo that. I did tell the Genesseo store the same thing. They both knew the same thing. I am writing this after I was able to do the upgrade finally. And I went back to Outlook Wireless/Verizon in Dansville on Main Street in the Village. I was so very impressed with them and they saved me some costs on the new phone and the accessories I bought. I even just sent my Two brothers down to them to change from another company to them. This store ROCKS. Great people and great service. Way to go Outlook Wireless in Dansville. Nice job. Joanne....

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I always like to check things out. I went to this site and looked at the review of the last person dated late of 2006. I live in Geneseo and there are Two Verizon stores near me. I needed to go out to Dansville and purchase a Lawn Tractor anyway. So I decided to stop into Outlook Wireless the Verizon Dealer. After seeing the last review I was a little nervous. However, I decided that I did not have allot of time and I needed to get my Tractor and my phone fixed and I also needed Two more phones for my family. What I experienced was not at all what I read in the last review. The staff was clean and neat. They knew all the answers. I think better then speaking to customer service or even other stores. They had allot of phones to choose from. The best thing is that there prices on all phones and other items are lower then any other store I have been too. They say they lower them to help there customers. So I saved $$$$.... If you need a Cellular phone this is the place to go to. They are great. It's worth the drive for you to go and save and get the correct information. I do not know what was wrong with the other person. Maybe a bad day. My day was great. I did ask if the staff had changed in the last year. The answer I was told was No. So I am so happy that I did business with them I decided I would give you there phone number. 585-612-0999. If you need anything see them at Outlook Wireless in Dansville, NY. I have told allot of people already.

3
★★★☆☆

I always like to check things out. I went to this site and looked at the review of the last person dated late of 2006. I live in Geneseo and there are Two Verizon stores near me. I needed to go out to Dansville and purchase a Lawn Tractor anyway. So I decided to stop into Outlook Wireless the Verizon Dealer. After seeing the last review I was a little nervous. However, I decided that I did not have allot of time and I needed to get my Tractor and my phone fixed and I also needed Two more phones for my family. What I experienced was not at all what I read in the last review. The staff was clean and neat. They knew all the answers. I think better then speaking to customer service or even other stores. They had allot of phones to choose from. The best thing is that there prices on all phones and other items are lower then any other store I have been too. They say they lower them to help there customers. So I saved $$$$.... If you need a Cellular phone this is the place to go to. They are great. It's worth the drive for you to go and save and get the correct information. I do not know what was wrong with the other person. Maybe a bad day. My day was great. I did ask if the staff had changed in the last year. The answer I was told was No. So I am so happy that I did business with them I decided I would give you there phone number. 585-612-0999. If you need anything see them at Outlook Wireless in Dansville, NY. I have told allot of people already.

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Outlook Verizon was the first place I went to check out new cell phones a few months back. I was so not impressed. There was only 1 person working. There were 3 people ahead of me. I watched this man work and the whole time I thought-- Man is he unprofessional and I got the idea he really did not know what he was talking about- So up came my turn- I was in a jam and needed to buy 2 phones and take them with me that night- I was going on a shopping trip and needed them by the next day. I asked several questions-- I didn't get too many answers.. and the answers I got were incorrect. Luckily I had already done my research and knew Verizon was the way to go.When it came time to talk about the phones they had to offer- I became totally disgusted and left. Phoneless! Sure they had a great selection of cell phones on the walls--- and then there was pricing with the phones-- but did the prices match what he was trying to sell me? NO.. I finally agreed on 2 same phones and said I want to take these tonight- Problem... they did not have any in stock--- They would be in probably in 3 days! So I asked which phones did they have in stock- No 2 phones the same??How can you be a cell phone dealer with no phones in the stores??At this time I said thank you but I'll check out the place in Geneseo.I would not recommend this dealer- They are very unprofessional from their attire, to their manners.

1
★☆☆☆☆

Outlook Verizon was the first place I went to check out new cell phones a few months back. I was so not impressed. There was only 1 person working. There were 3 people ahead of me. I watched this man work and the whole time I thought-- Man is he unprofessional and I got the idea he really did not know what he was talking about- So up came my turn- I was in a jam and needed to buy 2 phones and take them with me that night- I was going on a shopping trip and needed them by the next day. I asked several questions-- I didn't get too many answers.. and the answers I got were incorrect. Luckily I had already done my research and knew Verizon was the way to go.When it came time to talk about the phones they had to offer- I became totally disgusted and left. Phoneless! Sure they had a great selection of cell phones on the walls--- and then there was pricing with the phones-- but did the prices match what he was trying to sell me? NO.. I finally agreed on 2 same phones and said I want to take these tonight- Problem... they did not have any in stock--- They would be in probably in 3 days! So I asked which phones did they have in stock- No 2 phones the same??How can you be a cell phone dealer with no phones in the stores??At this time I said thank you but I'll check out the place in Geneseo.I would not recommend this dealer- They are very unprofessional from their attire, to their manners.

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