Regions Bank

★★★☆☆
  • 1001 Canal Blvd

    Thibodaux, LA 70301

    Map & Directions
  • 985-446-8161

About Regions Bank

Details
Hours
Mon-Thu 9am-4pm, Fri 9am-5:30pm

Finance

Finance
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Chase Bank

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Capital One Bank

401 N Canal Blvd Thibodaux, LA

3.0 2
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This is the second time that even though my records were correct, they got me with overdraft fees, that I didn't owe!! I kept records, and didn't go over what I had in my account. Since it was close, I looked at the Website often, to make sure I didn't mess up with my records, and I didn't. Then I put money in the bank, and still looked at their site to make sure all was well. Then A few days later, it said I was overdrafted, 3 times even though I should have had almost $80 in the bank even after all my checks. And if it did cross in transaction time making me overdrafted the most overdrafts would have been one, being almost $14 short the day before the deposit went through. They don't want to take any of the overdraft off, and I told them I would close my account if they didn't take at least two of the overdrafts off,(they had put on 3) They refused to take them off, and stated they didn't care. I don't need a bank who is going to charge me almost $100 for 3 overdrafts, that wasn't really overdrafted, at the most, only one would have been overdrafted, but truly, I feel that it wasn't a real overdraft. Now my account which should have $79 left in it has negative $14. The lady I spoke to was rude and unacceptable. I have been banking with them over a year now, and have been a great customer, and they could care less.If in the market for a bank, stay clear of Regions!! Find another who believes in the old policy, "The customer is always right" It wouldn't be money out of their pocket, just money they are stealing from me out of their pockets which they didn't earn anyways. They give people overdraft fees when they don't deserve them, and they figure out ways to not only give you one, but three. The most I should have got was one, but I don't feel that would have been fair, cause their website reflected I had enough to cover all three On the 22nd, and when I made a deposit to make sure, that was on the 23rd, and the website still said I wasn't overdrafted then, after the deposit cleared, then the website said I overdrafted the day before the deposit. That is a real ripoff!! They let their computers do the work for them and say they can't override them. Who runs Regions, people or computers? It has poor customer service, and unwarranted fees!! However the people at the branch I go to regularly are nice, but I haven't talked to them yet,( I called the 800 number and talked to a rude supervisor) but I feel they will be nice about it at the branch, but they probably won't do anything either due to their let the computers run Regions rule.Not the people at the branches fault, but the actual Regions policy fault. I am certainly going to take my business elsewhere.

1
★☆☆☆☆

This is the second time that even though my records were correct, they got me with overdraft fees, that I didn't owe!! I kept records, and didn't go over what I had in my account. Since it was close, I looked at the Website often, to make sure I didn't mess up with my records, and I didn't. Then I put money in the bank, and still looked at their site to make sure all was well. Then A few days later, it said I was overdrafted, 3 times even though I should have had almost $80 in the bank even after all my checks. And if it did cross in transaction time making me overdrafted the most overdrafts would have been one, being almost $14 short the day before the deposit went through. They don't want to take any of the overdraft off, and I told them I would close my account if they didn't take at least two of the overdrafts off,(they had put on 3) They refused to take them off, and stated they didn't care. I don't need a bank who is going to charge me almost $100 for 3 overdrafts, that wasn't really overdrafted, at the most, only one would have been overdrafted, but truly, I feel that it wasn't a real overdraft. Now my account which should have $79 left in it has negative $14. The lady I spoke to was rude and unacceptable. I have been banking with them over a year now, and have been a great customer, and they could care less.If in the market for a bank, stay clear of Regions!! Find another who believes in the old policy, "The customer is always right" It wouldn't be money out of their pocket, just money they are stealing from me out of their pockets which they didn't earn anyways. They give people overdraft fees when they don't deserve them, and they figure out ways to not only give you one, but three. The most I should have got was one, but I don't feel that would have been fair, cause their website reflected I had enough to cover all three On the 22nd, and when I made a deposit to make sure, that was on the 23rd, and the website still said I wasn't overdrafted then, after the deposit cleared, then the website said I overdrafted the day before the deposit. That is a real ripoff!! They let their computers do the work for them and say they can't override them. Who runs Regions, people or computers? It has poor customer service, and unwarranted fees!! However the people at the branch I go to regularly are nice, but I haven't talked to them yet,( I called the 800 number and talked to a rude supervisor) but I feel they will be nice about it at the branch, but they probably won't do anything either due to their let the computers run Regions rule.Not the people at the branches fault, but the actual Regions policy fault. I am certainly going to take my business elsewhere.

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Union Planters has now merged with Regions Bank, but the quality of services and the friendly staff hasn't changed. We have our IRA, savings, checking, and mortgage through this bank and would not go anywhere's else.

We love the staff here who are always willing to help and I know with this bank customer service is always number 1. The branch manager is always available to answer any question we have about any of our accounts and always returns our phone calls.

Highly recommend this bank as well as this branch with it's only Thibodaux location being on Canal Blvd across the street from the Post Office.

PROS: Location, customer service #1, open on saturdays, drivethru open late
CONS: only one Thibodaux location and one location in Houma

5
★★★★★

Union Planters has now merged with Regions Bank, but the quality of services and the friendly staff hasn't changed. We have our IRA, savings, checking, and mortgage through this bank and would not go anywhere's else.

We love the staff here who are always willing to help and I know with this bank customer service is always number 1. The branch manager is always available to answer any question we have about any of our accounts and always returns our phone calls.

Highly recommend this bank as well as this branch with it's only Thibodaux location being on Canal Blvd across the street from the Post Office.

PROS: Location, customer service #1, open on saturdays, drivethru open late
CONS: only one Thibodaux location and one location in Houma

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