Blackstone Animal Hospital

★★★★☆
33.1727 -96.8633
Map and Directions to Blackstone Animal Hospital

972-668-0807

11510 Teel Parkway

Frisco, TX

75034

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Pets & Animals

Pets & Animals
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Reviews 1 - 24 of 24.
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I have read many of the reviews and agree with several regarding the office manager - who also let me know she was the ??doctor??s wife?. I had an incident where she called me and yelled at me AND chewed me out (raising her voice at me) over the phone, because I hung up on her before she was finished talking. I had called due to an emergency; my boxer suddenly could not move his back legs. When I was told that I couldn??t be seen because they were too busy ?? I was shocked first of all and kind of in a panic state. I did hang up on her before she was finished talking (I will admit), but who in their right mind would call a customer back that is in the middle of an emergency and yell at them?only to say that ??you shouldn??t have hung up on me?.it was rude and I didn??t get to finish what I was saying?. Seriously?? I??m in the middle of an emergency?.my only vet of three years can??t get me in?..and you ??the doctors wife? want to call me back only to yell at me because YOU DIDN??T GET TO FINISH YOUR STATEMENT. Three years and all the sudden WHAM the wife gets me. Go someplace else is my advice. I switched to Legacy Vet who are open 7 days a week!! A beautiful new building with several doctors and you can get in anytime!!

1
★☆☆☆☆

I have read many of the reviews and agree with several regarding the office manager - who also let me know she was the ??doctor??s wife?. I had an incident where she called me and yelled at me AND chewed me out (raising her voice at me) over the phone, because I hung up on her before she was finished talking. I had called due to an emergency; my boxer suddenly could not move his back legs. When I was told that I couldn??t be seen because they were too busy ?? I was shocked first of all and kind of in a panic state. I did hang up on her before she was finished talking (I will admit), but who in their right mind would call a customer back that is in the middle of an emergency and yell at them?only to say that ??you shouldn??t have hung up on me?.it was rude and I didn??t get to finish what I was saying?. Seriously?? I??m in the middle of an emergency?.my only vet of three years can??t get me in?..and you ??the doctors wife? want to call me back only to yell at me because YOU DIDN??T GET TO FINISH YOUR STATEMENT. Three years and all the sudden WHAM the wife gets me. Go someplace else is my advice. I switched to Legacy Vet who are open 7 days a week!! A beautiful new building with several doctors and you can get in anytime!!

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I read the review on Dr. Lindsey that said he was money conscious of animal owners and hardly had you come back for a recheck visit. That was prior to him opening his own practice. After reading the reviews on Dr. Lindsey, I went to visit him at his new practice (initial vist over $400.00 to check ears, culture, and give meds) he had rescheduled a check up appointment to see if the infection cleared ($67.00). I was shocked at the price just for him to look in her ears and spend under 5 minutes to say she still had a yeast infection and then wanted me to schedule another appointment to see if it clears up with drops. I don't think he is using the same practices that he used at his old job (that being money conscious of amimal owners, per the review on this site) now that he has rent to pay at his beautiful new building he now has as his own practice!!!

3
★★★☆☆

I read the review on Dr. Lindsey that said he was money conscious of animal owners and hardly had you come back for a recheck visit. That was prior to him opening his own practice. After reading the reviews on Dr. Lindsey, I went to visit him at his new practice (initial vist over $400.00 to check ears, culture, and give meds) he had rescheduled a check up appointment to see if the infection cleared ($67.00). I was shocked at the price just for him to look in her ears and spend under 5 minutes to say she still had a yeast infection and then wanted me to schedule another appointment to see if it clears up with drops. I don't think he is using the same practices that he used at his old job (that being money conscious of amimal owners, per the review on this site) now that he has rent to pay at his beautiful new building he now has as his own practice!!!

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I've been going to Dr. Lindsay for over 5 years, and I always recommend him to people. The things I like about him are that he is always money conscious, and he doesn't over prescribe medicine or try to solicit unnecessary treatments. He has a very laid back approach. There have been times that I wondered if he was too laid back, but in 99% of the cases he was right and the issue subsided on its own. It is definitely not because he is trying to get your office visit fee only for you to come back; he genuinely believes the incident is not anything to worry about and usually it's not. If there are cases where you feel that you want medication/testing despite what he suggests, he will listen to what you want. I drive 40 minutes to see him still because I trust him with my 3 dogs. The turning point for me and why I continued to see him even after he moved and opened his own practice was when my dog ate an entire box of chocolate biscotti, and I went to his old practice and the new doctor there couldn't tell me anything except "wait it out and see". I was devastated and wanted to know how serious of a situation I was in. I called Dr. Lindsay and told him what happened and he sat on the phone with me and gave me direct numbers of chocolate oz. per weight of my dog, and based on the amount how severe of an effect it would have. He gave me his summarization and guided me on what to expect. He didn't make me come in, it was all over the phone and he comforted my fears and my little girl was fine. He took more time with me over the phone than the other doctor did in the office. Every time I bring any of my dogs in he always asks about the others, and brings up anything specific that was an issue before just to check on all of them. Bottom line is that I trust him and he always takes time to listen to me and answer my questions (and I usually have a lot, I'm an overprotective dog owner :) ) For the person complaining about this facility not being open 24 hrs, I have to say that I have also driven to a facility that was listed as a 24 hr. Hospital Emergency Center only to find that the web was wrong. There are only 2 actual vet hospitals in the area that I have found, North Texas Emergency Clinic in Carrollton and Emergency Pet Clinic of Collin County in Plano, they are both great although the Plano location has a shorter wait time normally, they have less traffic.I've been to both many times so that is something to be aware of that has nothing to do with Blackstone.

5
★★★★★

I've been going to Dr. Lindsay for over 5 years, and I always recommend him to people. The things I like about him are that he is always money conscious, and he doesn't over prescribe medicine or try to solicit unnecessary treatments. He has a very laid back approach. There have been times that I wondered if he was too laid back, but in 99% of the cases he was right and the issue subsided on its own. It is definitely not because he is trying to get your office visit fee only for you to come back; he genuinely believes the incident is not anything to worry about and usually it's not. If there are cases where you feel that you want medication/testing despite what he suggests, he will listen to what you want. I drive 40 minutes to see him still because I trust him with my 3 dogs. The turning point for me and why I continued to see him even after he moved and opened his own practice was when my dog ate an entire box of chocolate biscotti, and I went to his old practice and the new doctor there couldn't tell me anything except "wait it out and see". I was devastated and wanted to know how serious of a situation I was in. I called Dr. Lindsay and told him what happened and he sat on the phone with me and gave me direct numbers of chocolate oz. per weight of my dog, and based on the amount how severe of an effect it would have. He gave me his summarization and guided me on what to expect. He didn't make me come in, it was all over the phone and he comforted my fears and my little girl was fine. He took more time with me over the phone than the other doctor did in the office. Every time I bring any of my dogs in he always asks about the others, and brings up anything specific that was an issue before just to check on all of them. Bottom line is that I trust him and he always takes time to listen to me and answer my questions (and I usually have a lot, I'm an overprotective dog owner :) ) For the person complaining about this facility not being open 24 hrs, I have to say that I have also driven to a facility that was listed as a 24 hr. Hospital Emergency Center only to find that the web was wrong. There are only 2 actual vet hospitals in the area that I have found, North Texas Emergency Clinic in Carrollton and Emergency Pet Clinic of Collin County in Plano, they are both great although the Plano location has a shorter wait time normally, they have less traffic.I've been to both many times so that is something to be aware of that has nothing to do with Blackstone.

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We've had wonderful service with Blackstone. Dr. Lindsey has spent time explaining services to us, treatment options and detailing ways to prevent behavior problems. I never felt rushed, and he's always happy to take time for us. I would highly recommend him!

4
★★★★☆

We've had wonderful service with Blackstone. Dr. Lindsey has spent time explaining services to us, treatment options and detailing ways to prevent behavior problems. I never felt rushed, and he's always happy to take time for us. I would highly recommend him!

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I had a $900 bill and when I started to question the receptionist about the charges, Ann the office manager, who I wasn't even speaking to, jumped in and answered my question in a snapping tone. She quickly changed her tone when she realized how harsh she was and said she would be happy to go over the bill with me. Unprofessional behavior like that is all it takes for me. I am taking my cats and my money elsewhere. You can be the best vet in town but none of it matters if your staff doesn't appreciate who pays the bills. If I pay almost $1000 for services I expect to be fluffed up....

1
★☆☆☆☆

I had a $900 bill and when I started to question the receptionist about the charges, Ann the office manager, who I wasn't even speaking to, jumped in and answered my question in a snapping tone. She quickly changed her tone when she realized how harsh she was and said she would be happy to go over the bill with me. Unprofessional behavior like that is all it takes for me. I am taking my cats and my money elsewhere. You can be the best vet in town but none of it matters if your staff doesn't appreciate who pays the bills. If I pay almost $1000 for services I expect to be fluffed up....

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0 out of 1 people found this review helpful.

.

My wife and I have been very happy with the service we have received at Blackstone, and have been extremely impressed with Dr. Lindsay. He takes careful time with us every time we are in, and has been extremely sensitive to our needs. We had a nail go through our lab's foot right at their closing time (and, yes, they are very clear they are not a 24 hour facility) and the doctor and his staff stayed late to tend to her and keep her under surveillance until we came by at Midnight to pick her back up!

I would definitely recommend Blackstone to anyone.

4
★★★★☆

My wife and I have been very happy with the service we have received at Blackstone, and have been extremely impressed with Dr. Lindsay. He takes careful time with us every time we are in, and has been extremely sensitive to our needs. We had a nail go through our lab's foot right at their closing time (and, yes, they are very clear they are not a 24 hour facility) and the doctor and his staff stayed late to tend to her and keep her under surveillance until we came by at Midnight to pick her back up!

I would definitely recommend Blackstone to anyone.

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For the upset people that were misled by the google ad saying that Blackstone was a 24 hour operating animal hospital:

It is in no way Blackstone Animal Hospital's fault that google mis-represented them, it is unfair to put the blame on the Hospital and bad mouth the practice. It is childish and a result of the lack of attention to detail such as calling ahead possibly and seeing if someone answers. Do not blame Dr. Lindsey for Google's mistake.

5
★★★★★

For the upset people that were misled by the google ad saying that Blackstone was a 24 hour operating animal hospital:

It is in no way Blackstone Animal Hospital's fault that google mis-represented them, it is unfair to put the blame on the Hospital and bad mouth the practice. It is childish and a result of the lack of attention to detail such as calling ahead possibly and seeing if someone answers. Do not blame Dr. Lindsey for Google's mistake.

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We started seeing Dr. Lindsey the first time we lived in Frisco seven years ago with our two dogs. He was at a different clinic with other doctors that were difficult at best. Dr. Lindsey always took time to visit with us about everything we were concerned about. When we moved back to Frisco five years later we drove clear across town (from Custer and 121) to get back to our favorite vet. He has gone above and beyond this time for our pets. One of our dogs was rescued from a breed rescue group. His microchip had not been updated, and while we were out of town, he was lost from our friend's house who was watching him. Dr. Lindsey helped facilitate our dog's return home by working with the microchip company, the out-of-state breed rescue and the vet's office that found him. I can't sing Dr. Lindsey's praises enough, and I think any pet (and their owner) would be lucky to have him on their side.

5
★★★★★

We started seeing Dr. Lindsey the first time we lived in Frisco seven years ago with our two dogs. He was at a different clinic with other doctors that were difficult at best. Dr. Lindsey always took time to visit with us about everything we were concerned about. When we moved back to Frisco five years later we drove clear across town (from Custer and 121) to get back to our favorite vet. He has gone above and beyond this time for our pets. One of our dogs was rescued from a breed rescue group. His microchip had not been updated, and while we were out of town, he was lost from our friend's house who was watching him. Dr. Lindsey helped facilitate our dog's return home by working with the microchip company, the out-of-state breed rescue and the vet's office that found him. I can't sing Dr. Lindsey's praises enough, and I think any pet (and their owner) would be lucky to have him on their side.

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Great help in showing me the problem with my ferret! He is two years old and a sweet little ferret. He had a bulging eye and the vet took awesome care of him and showed me exactly the problem!

4
★★★★☆

Great help in showing me the problem with my ferret! He is two years old and a sweet little ferret. He had a bulging eye and the vet took awesome care of him and showed me exactly the problem!

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We have two dogs and they are like family to us. Dr. Lindsey was recommended by a good friend and we were unhappy with our current vet anyway. First one of my dogs required surgery to remove a growth and there were some issues that required me to take her in daily for several weeks to get her wound irrigated and dressing changed. I was never charged for any of these visits except for necessary medication. Then my other dog was diagnosed with diabetes and we have him in frequently as a result of that. The tests required and the resulting charges were much less than I was anticipating based on postings I had read online from owners of other diabetic pets. Veterinary care is never cheap, but I never feel like Dr. Lindsey orders any unnecessary tests and he is very mindful of the fact that cost can be an issue for many people. His entire staff is also wonderful and the clinic is clean and smells great 100% of the time. I wouldn't trust my babies with anyone else.

5
★★★★★

We have two dogs and they are like family to us. Dr. Lindsey was recommended by a good friend and we were unhappy with our current vet anyway. First one of my dogs required surgery to remove a growth and there were some issues that required me to take her in daily for several weeks to get her wound irrigated and dressing changed. I was never charged for any of these visits except for necessary medication. Then my other dog was diagnosed with diabetes and we have him in frequently as a result of that. The tests required and the resulting charges were much less than I was anticipating based on postings I had read online from owners of other diabetic pets. Veterinary care is never cheap, but I never feel like Dr. Lindsey orders any unnecessary tests and he is very mindful of the fact that cost can be an issue for many people. His entire staff is also wonderful and the clinic is clean and smells great 100% of the time. I wouldn't trust my babies with anyone else.

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After reading through some of these reviews, I have to disagree. I've been taking my dogs to Dr. Lindsey for approx 2 years and I have a hard time believing he would try to upsell anything. My dogs have a ton of issues (they are old basset hounds) and he is always conscious of how much something will cost me. He is careful to give me all of the options when discussing their care. If you are someone looking for a vet to come in and let your dog kiss him all over, then I guess Dr. Lindsey is not the vet for you. He IS all about getting down to business but he does take the time to pet my dogs and talk to them before he handles/examines them. I have called over there a million times with questions and concerns and the staff is always friendly and accommodating. And, as for the 24 hour clinic advertising, I would agree that that is an issue with google, not Dr. Lindsey. As for the wait time, I have never waited more than 20 minutes for my appt time and that doesn't bother me because when I go into the exam room with my dogs Dr Lindsey does not act rushed and does not try to hurry me out of there. He takes the time to adequately answer my questions and spends the time necessary to examine my dog. I never mind waiting because I know my dog will get the same individualized attention.

4
★★★★☆

After reading through some of these reviews, I have to disagree. I've been taking my dogs to Dr. Lindsey for approx 2 years and I have a hard time believing he would try to upsell anything. My dogs have a ton of issues (they are old basset hounds) and he is always conscious of how much something will cost me. He is careful to give me all of the options when discussing their care. If you are someone looking for a vet to come in and let your dog kiss him all over, then I guess Dr. Lindsey is not the vet for you. He IS all about getting down to business but he does take the time to pet my dogs and talk to them before he handles/examines them. I have called over there a million times with questions and concerns and the staff is always friendly and accommodating. And, as for the 24 hour clinic advertising, I would agree that that is an issue with google, not Dr. Lindsey. As for the wait time, I have never waited more than 20 minutes for my appt time and that doesn't bother me because when I go into the exam room with my dogs Dr Lindsey does not act rushed and does not try to hurry me out of there. He takes the time to adequately answer my questions and spends the time necessary to examine my dog. I never mind waiting because I know my dog will get the same individualized attention.

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I called to book an appointment for my dog (I live in the neighborhood, have 4 pets and would have referred neighbors) because she had an emergency - she had a gland rupturing. When they couldn't fit me in at all, I said maybe I'd have to look elsewhere thinking instead of turning down business they'd fit my baby in - guess what - the girl HUNG UP on me - no good bye, nothing.

1
★☆☆☆☆

I called to book an appointment for my dog (I live in the neighborhood, have 4 pets and would have referred neighbors) because she had an emergency - she had a gland rupturing. When they couldn't fit me in at all, I said maybe I'd have to look elsewhere thinking instead of turning down business they'd fit my baby in - guess what - the girl HUNG UP on me - no good bye, nothing.

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0 out of 3 people found this review helpful.

.

My wife and I just bred out dog and needed to confirm the pregnancy. We had only been there once before and should have stopped at that. The vet doesn't have an ultrasound machine on hand in his decked out facility. Instead, he said he has a vet bring in his portable one. Sure for $300. We've paid only $40 for an ultrasound pregnancy test where we used to live so you can imagine our shock when we heard the price. He then refered us to another clinic that did have a machine. That price was about $120 because we had to have an exam on top of the ultrasound. Well, I packed up our dog and we drove all the way to Tyler where that vet does charged $40. It sounds crazy but if you figure gas and the vet fee, it ended up being less than the $120. I did it based on principle. These large cities have us pet owners in a vise knowing they can charge rediculous prices. Had I not paid for an unltrasound in the past I probably would have handed him my wallet. I'm not stingy when it comes to my pet but I know when the wool is being pulled over my eyes.

1
★☆☆☆☆

My wife and I just bred out dog and needed to confirm the pregnancy. We had only been there once before and should have stopped at that. The vet doesn't have an ultrasound machine on hand in his decked out facility. Instead, he said he has a vet bring in his portable one. Sure for $300. We've paid only $40 for an ultrasound pregnancy test where we used to live so you can imagine our shock when we heard the price. He then refered us to another clinic that did have a machine. That price was about $120 because we had to have an exam on top of the ultrasound. Well, I packed up our dog and we drove all the way to Tyler where that vet does charged $40. It sounds crazy but if you figure gas and the vet fee, it ended up being less than the $120. I did it based on principle. These large cities have us pet owners in a vise knowing they can charge rediculous prices. Had I not paid for an unltrasound in the past I probably would have handed him my wallet. I'm not stingy when it comes to my pet but I know when the wool is being pulled over my eyes.

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0 out of 1 people found this review helpful.

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I am new to the area so I chose Blackstone Animal Hospital because it was near my home. Worst mistake I ever made for my dogs. I took my then 6 month old puppy there because I needed heartworm pills and I wanted to ask him about the excessive amount of discharge coming from his penis. I've had male dogs in the past and know that some discharge is normal but this was way too much and it was greenish not the normal yellow. The doctor didn't even look at him and just chalked it up to normal male discharge. I can't believe I waited a month but I did and took him to the Pet Medical Center on Preston. That vet was wonderful!!! Right off he said that it was too much after putting his hands on my puppy. He has an infection. And most likely because it was misdiagnosed, the infection has enlarged his prostate because the infection got that far up. Had the vet at Blackstone diagnosed it correctly, I would have just done some flushing of the area with a mild solution and followed up with a less extreme antibiotic but now, he's on a very strong medication that has terrible side effects. Shame on you doctor for just wanting to get in and out of the exam room as quick as possible with out touching my puppy to collect your $30 fee. Fancy looking facility but low grade service. I've moved 9 times in 14 years and have seen many vets because of it. This vet has been my worst experience.

1
★☆☆☆☆

I am new to the area so I chose Blackstone Animal Hospital because it was near my home. Worst mistake I ever made for my dogs. I took my then 6 month old puppy there because I needed heartworm pills and I wanted to ask him about the excessive amount of discharge coming from his penis. I've had male dogs in the past and know that some discharge is normal but this was way too much and it was greenish not the normal yellow. The doctor didn't even look at him and just chalked it up to normal male discharge. I can't believe I waited a month but I did and took him to the Pet Medical Center on Preston. That vet was wonderful!!! Right off he said that it was too much after putting his hands on my puppy. He has an infection. And most likely because it was misdiagnosed, the infection has enlarged his prostate because the infection got that far up. Had the vet at Blackstone diagnosed it correctly, I would have just done some flushing of the area with a mild solution and followed up with a less extreme antibiotic but now, he's on a very strong medication that has terrible side effects. Shame on you doctor for just wanting to get in and out of the exam room as quick as possible with out touching my puppy to collect your $30 fee. Fancy looking facility but low grade service. I've moved 9 times in 14 years and have seen many vets because of it. This vet has been my worst experience.

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0 out of 1 people found this review helpful.

.

I am a definite Texas A&M vet person and I was dubious about a non A&M vet but Dr. Lindsey has been wonderful!!! The staff is loving and kind. They know the sweet quirks our little ones have like where they like to be scratched. They have helped us gently through the loss of one our little ones as well as taken care of their health while they were with us. I also have a Vet Tech friend who works for a 24 hours VCA hospital who has heard through the Vet grapevine what a fine doctor Dr. Lindsey is. I highly recommend.

5
★★★★★

I am a definite Texas A&M vet person and I was dubious about a non A&M vet but Dr. Lindsey has been wonderful!!! The staff is loving and kind. They know the sweet quirks our little ones have like where they like to be scratched. They have helped us gently through the loss of one our little ones as well as taken care of their health while they were with us. I also have a Vet Tech friend who works for a 24 hours VCA hospital who has heard through the Vet grapevine what a fine doctor Dr. Lindsey is. I highly recommend.

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Blackstone Animal Hospital (unbeknownst to Google) is not an 24 hour or after hours pet emergency clinic, nowhere inside or outside this facility does it state that. Perhaps the previous review should be intended for Google? You can't blame this facility for Google's mistake. My pets are patients at Blackstone Animal Hospital and I too am extremely happy with Dr. Lindsey's proactive yet conservative approach to medicine. He is very thorough but not excessive with unnecessary tests and costs, which saves my money and avoids stress to my pet. Great vet wonderful staff, and beautiful facility!!

5
★★★★★

Blackstone Animal Hospital (unbeknownst to Google) is not an 24 hour or after hours pet emergency clinic, nowhere inside or outside this facility does it state that. Perhaps the previous review should be intended for Google? You can't blame this facility for Google's mistake. My pets are patients at Blackstone Animal Hospital and I too am extremely happy with Dr. Lindsey's proactive yet conservative approach to medicine. He is very thorough but not excessive with unnecessary tests and costs, which saves my money and avoids stress to my pet. Great vet wonderful staff, and beautiful facility!!

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1 out of 1 people found this review helpful.

.

My dog was bleeding from his neck due to a nail puncture he encountered while in the yard and so we googled 24 HR ANIMAL HOSPITALS, and Blackstone Animal hospital came up so we rushed over there It must have been 7:30-8:00pm and after the twenty minute drive there with our puppy Logan still hanging in there, and still bleeding let me add Blackstone was closed no signs posted, all the light off. horrible experience !! We kept driving and finally found the Pet Medical Center on Main street off of Preston Rd., Thank God for them, they came to the rescue and took great care of Logan, they were able to help him unlike Blackstone and to them we owe it all now my family is relaxed and calm with our Logan here at home with us.

Bertie Simeon

1
★☆☆☆☆

My dog was bleeding from his neck due to a nail puncture he encountered while in the yard and so we googled 24 HR ANIMAL HOSPITALS, and Blackstone Animal hospital came up so we rushed over there It must have been 7:30-8:00pm and after the twenty minute drive there with our puppy Logan still hanging in there, and still bleeding let me add Blackstone was closed no signs posted, all the light off. horrible experience !! We kept driving and finally found the Pet Medical Center on Main street off of Preston Rd., Thank God for them, they came to the rescue and took great care of Logan, they were able to help him unlike Blackstone and to them we owe it all now my family is relaxed and calm with our Logan here at home with us.

Bertie Simeon

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0 out of 7 people found this review helpful.

.

I have been using the same local Frisco Veterinarian for 10 years and have never felt the level of one on one care my pets deserved until Dr. Lindsey took over their health care. He is very gentle and genuine in his approach to my pets, he spent time petting on them instead of standing there with his arms crossed. He talked to them and myself, but not in obnoxious baby talk. Even though I came for a simple visit which required a basic examination fee, Dr. Lindsey did a complete examination for that same fee. That has never happened before at my other veterinarians.

During another visit, I asked Dr. Lindsey if he felt an x-ray was necessary, he spent the time to explain and physically show me why this was not necessary at this time. A Veterinarian willing to save me money...fantastic!

With a visit with one of my pets, Blackstone's in-house laboratory provided critical information within 15 minutes which, in fact, saved my animals live!

Since my initial visit, I have transferred the care of all 4 of my pets. At this time, I can honestly say, this man is a real animal lover, obviously. His prices are right in line with the rest of the pack, if not a bit lower in some cases (without padding the bill like I have experiences in the past numerous times). The entire facilities smells so good and feel very welcoming with an "at home" atmosphere. I have and will continue to highly recommend Blackstone Animal Hospital and Dr. Troy Lindsey.

5
★★★★★

I have been using the same local Frisco Veterinarian for 10 years and have never felt the level of one on one care my pets deserved until Dr. Lindsey took over their health care. He is very gentle and genuine in his approach to my pets, he spent time petting on them instead of standing there with his arms crossed. He talked to them and myself, but not in obnoxious baby talk. Even though I came for a simple visit which required a basic examination fee, Dr. Lindsey did a complete examination for that same fee. That has never happened before at my other veterinarians.

During another visit, I asked Dr. Lindsey if he felt an x-ray was necessary, he spent the time to explain and physically show me why this was not necessary at this time. A Veterinarian willing to save me money...fantastic!

With a visit with one of my pets, Blackstone's in-house laboratory provided critical information within 15 minutes which, in fact, saved my animals live!

Since my initial visit, I have transferred the care of all 4 of my pets. At this time, I can honestly say, this man is a real animal lover, obviously. His prices are right in line with the rest of the pack, if not a bit lower in some cases (without padding the bill like I have experiences in the past numerous times). The entire facilities smells so good and feel very welcoming with an "at home" atmosphere. I have and will continue to highly recommend Blackstone Animal Hospital and Dr. Troy Lindsey.

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this doctor does not upsell. I have taken my dog in several timesw and he has a very conservative approach. my is only two and has had several close calls because she is so active but the doc took a very wait and see attitude at the same time giving me a 24 hour clinic number in case things took a turn for the worse. I think the previous post was too emotional but I have been there too so don't want to offend those people. the point of this posting is the doctor is not trying to run up your bill and he seems to be on the conservative side for example I wanted an exray and after he felt my dogs leg and the dog did not care he said lets wait I agreed with him after I saw his examination.

5
★★★★★

this doctor does not upsell. I have taken my dog in several timesw and he has a very conservative approach. my is only two and has had several close calls because she is so active but the doc took a very wait and see attitude at the same time giving me a 24 hour clinic number in case things took a turn for the worse. I think the previous post was too emotional but I have been there too so don't want to offend those people. the point of this posting is the doctor is not trying to run up your bill and he seems to be on the conservative side for example I wanted an exray and after he felt my dogs leg and the dog did not care he said lets wait I agreed with him after I saw his examination.

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We visited Blackstone today after hearing wonderful things about Dr.Lindsey. After having to wait for over an hour to be seen, we finally saw Dr.Lindsey. He walked in and was not very personable, did not seem happy to see my dog for the first time and just wanted to get down to business. After examining my dog for 2 minutes, he said my dog will need surgery at the tune of $3,000 without even exploring other options first. This did not sit well with us. Money is not a thing for us when it comes to our animals. We will pay anything to make sure they are in good health. We just like to know we have other options out there besides rushing into surgery. He should have discussed other options, but when you look at his lovely facility, that explains why he is pushing for the surgery because he has a mortgage to pay for. Again, he has a lovely facility and a very nice staff, he just needs to work on being more personable with our animals. I am taking my dog back to our other wonderful vet we have been using for 10 years. He is further away but he is worth it and I trust him which says alot. I figured I would give Dr.Lindsey a try because my friends like him, but we will not go back to him and I won't recommend him to anyone either.

2
★★☆☆☆

We visited Blackstone today after hearing wonderful things about Dr.Lindsey. After having to wait for over an hour to be seen, we finally saw Dr.Lindsey. He walked in and was not very personable, did not seem happy to see my dog for the first time and just wanted to get down to business. After examining my dog for 2 minutes, he said my dog will need surgery at the tune of $3,000 without even exploring other options first. This did not sit well with us. Money is not a thing for us when it comes to our animals. We will pay anything to make sure they are in good health. We just like to know we have other options out there besides rushing into surgery. He should have discussed other options, but when you look at his lovely facility, that explains why he is pushing for the surgery because he has a mortgage to pay for. Again, he has a lovely facility and a very nice staff, he just needs to work on being more personable with our animals. I am taking my dog back to our other wonderful vet we have been using for 10 years. He is further away but he is worth it and I trust him which says alot. I figured I would give Dr.Lindsey a try because my friends like him, but we will not go back to him and I won't recommend him to anyone either.

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Our 13 year old German Shepherd wasn't putting all her weight on her front leg. After an exam, biopsy, and test - it was determined that she had bone cancer. The staff at Blackstone walked us through all of the options, making sure we completely understood during this emotional time. We chose to have her euthanized. It was a difficult choice, but the correct one in our minds.

Through the entire process, the staff at Blackstone was very professional and caring. Our emotions were running wild, yet we felt as if we were around family during the services. We highly recommend this competent and caring facility to any pet owners.

5
★★★★★

Our 13 year old German Shepherd wasn't putting all her weight on her front leg. After an exam, biopsy, and test - it was determined that she had bone cancer. The staff at Blackstone walked us through all of the options, making sure we completely understood during this emotional time. We chose to have her euthanized. It was a difficult choice, but the correct one in our minds.

Through the entire process, the staff at Blackstone was very professional and caring. Our emotions were running wild, yet we felt as if we were around family during the services. We highly recommend this competent and caring facility to any pet owners.

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I had a litter of 9 German Shepherds that all needed shots. I called around and got quotes, Blackstone was by far the cheapest. They were all very friendly, and the care was top notch. They are now my new Vet even though I pass three other vets to get there!

5
★★★★★

I had a litter of 9 German Shepherds that all needed shots. I called around and got quotes, Blackstone was by far the cheapest. They were all very friendly, and the care was top notch. They are now my new Vet even though I pass three other vets to get there!

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Wow - Dr. Lindsey is such a friendly person and this clinic is top notch. The clinic feels like a home and my dogs did not stress out so much in this environment. Great facility and great people!

5
★★★★★

Wow - Dr. Lindsey is such a friendly person and this clinic is top notch. The clinic feels like a home and my dogs did not stress out so much in this environment. Great facility and great people!

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Looking at this clinic, I thought their prices would be outlandish, but I checked them out anyway. What a wonderful experience. I will never use another vet or boarding facility.

5
★★★★★

Looking at this clinic, I thought their prices would be outlandish, but I checked them out anyway. What a wonderful experience. I will never use another vet or boarding facility.

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