ENT Consultants of Nevada

★★★☆☆
  • 10001 South Eastern Avenue

    Henderson, NV 89052

    Map & Directions
  • 702-792-6700

About ENT Consultants of Nevada

Categories
  • Ear, Nose & Throat Doctors

Health & Medical

Health & Medical
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So far, I am very displeased. I have been trying for 2 weeks to schedule an appointment. Getting a live person on the line is impossible. I hope that once I do get an appointment scheduled the Dr. is more professional than the scheduling staff.

1
★☆☆☆☆

So far, I am very displeased. I have been trying for 2 weeks to schedule an appointment. Getting a live person on the line is impossible. I hope that once I do get an appointment scheduled the Dr. is more professional than the scheduling staff.

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DR Goll is the best surgeon in all the land. When you 1st meet him you think he is standoffish but this is not the case. He is kind, patient and really cares. He has had to do 3 surgeries on my husband and the surgery he had could have easily been a detriment to his appearance but with Dr. Golls experience and expertise the surgeries left my husband with minimal scarring and has saved his life.

I too agree with the lady who states it is hard to talk to someone at this office...but the employees are the kindest and most helpful I have had the pleasure to deal with. I thank God for ENT of las vegas every day and would recommend them in a flash

5
★★★★★

DR Goll is the best surgeon in all the land. When you 1st meet him you think he is standoffish but this is not the case. He is kind, patient and really cares. He has had to do 3 surgeries on my husband and the surgery he had could have easily been a detriment to his appearance but with Dr. Golls experience and expertise the surgeries left my husband with minimal scarring and has saved his life.

I too agree with the lady who states it is hard to talk to someone at this office...but the employees are the kindest and most helpful I have had the pleasure to deal with. I thank God for ENT of las vegas every day and would recommend them in a flash

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I have mixed thoughts about writing this review. I really like Dr. Schroeder and think he's a great doctor. That also means others reading this may join his list of patients... good for him and them... and possibly added time for getting in to see him for me... but it would still be worth it.

The only problem I've run into is trying to speak to a person when calling the office. There are 4 locations across Las Vegas and the telephones seem to be a centralized process. Many, many times I have called and not got a person on the other end... a recording asking to leave a message and the call will be returned. While the staff is friendly, the returned calls are not always timely and sometimes not returned.

All that aside, Dr. Walter Schroeder has excellent bedside manner! He takes the time to explain your situation thoroughly. I highly recommend Dr. Schroeder, but suggest ENT Consultants of Nevada provide better telephone service.

4
★★★★☆

I have mixed thoughts about writing this review. I really like Dr. Schroeder and think he's a great doctor. That also means others reading this may join his list of patients... good for him and them... and possibly added time for getting in to see him for me... but it would still be worth it.

The only problem I've run into is trying to speak to a person when calling the office. There are 4 locations across Las Vegas and the telephones seem to be a centralized process. Many, many times I have called and not got a person on the other end... a recording asking to leave a message and the call will be returned. While the staff is friendly, the returned calls are not always timely and sometimes not returned.

All that aside, Dr. Walter Schroeder has excellent bedside manner! He takes the time to explain your situation thoroughly. I highly recommend Dr. Schroeder, but suggest ENT Consultants of Nevada provide better telephone service.

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2 out of 2 people found this review helpful.

 

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