I had the absolute worst customer service experience of life. After I forked over a huge amount of money, the services were not that great. I get much better service and more welcoming staff at La Dolce a Vita for less money! When I asked to speak to a manger about my shortened services, the person rudely said that she was the owner. She was horrible to me. How can this woman still be in business? I will never go to Spa Newbury again. I wish I had read the other reviews before going.
Was this review helpful to you?