My name is Jeff Adcock and I am the president of Veritrans (Verified Transactions Systems, LLC), a credit card proocessing company for businesses with national HQ in the Clear Lake area. Everything we do is computer based. As wev'e grown and added servers and additional work stations, we have had several different individuals and companies that we have contracted with to handle our IT needs.
The thing that I appreciate most about Friendly Computers is thier integrity and honesty. For those of you who are business owners, youv'e probobly figured out that there is often more than one way to tackle an IT issue. Depending on who your talking to, there are several different options to solving an issue, involving vastly different amounts of money. Everyone will tell you that thier way is the right way, and often the only way.
When we started doing doing business with with Friendly, I was extremely frustrated with the service and often conflicting information I was getting from thier competitors. They came out and spent a whole day with 2 of thier staff members at our office just doing an evaluation, and then then gave me several options on how to handleour problems. Billy, one of thier service people, is the most knowledgable person that we have worked with yet. He explained our issues clearly, came up with a solution that worked for us, and then got the job done.
We cannot afford to be down for any length of time, and when we have called them they have responded immediately, often fixing the problem remotely.
This wasn't our first rodeo when it comes to computer service companies, and I am happy to report that Veritrans has found a partner we can depend on.
I would strongly reccomend that you give these guys a try for your IT needs.
Was this review helpful to you?