stitching around

★☆☆☆☆
  • 4862 sw 72nd ave.

    Miami, FL 33143

    Map & Directions
  • 305-665-1605

About stitching around

Categories
  • Fabric Stores
  • Needlework Stores
1.0 1
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Stitching Around had friendly service (except their manager that ignored customers and was always on the phone) but the quality of their embroidery is horrible. Had only FIVE letters embroidered and resulted in a disaster. Told them I wanted it to span across the entire width of product only to have it CROOKED, UNCENTERED, and definately NOT across the entire width of product. Asked for LARGE letters, they agreed it was do-able but picked it up with lame 3-inch high letters. Fabric was also ruined and bunched up behind the crappy embroidery. Width of letters also NOT consistent. They promised large, wide letters but failed and gave excuses like "we cannot predict what the machine can do to the fabric" only to contradict themselves and say "we have done these type of jackets many many times". Other excuses were "that's as big as the letters can be" even though something else was promised. They didn't even match the color of the thread to the color of the fabric. They also took a very long time (half a week) just to embroider FIVE letters when I know kiosks at the mall do it in front of you.

They acknowledged that large letters bunch up fabric AFTER it was already done. They could have warned me beforehand so I wouldn't have wasted my time with them.

Definately did not offer at least half of my money back. Did not offer additional service. Did not offer to fix it. Said "There's nothing we can do about it."

I wasted $20 on their service but wasted more on a $50 jacket that is now useless to me.

1
★☆☆☆☆

Stitching Around had friendly service (except their manager that ignored customers and was always on the phone) but the quality of their embroidery is horrible. Had only FIVE letters embroidered and resulted in a disaster. Told them I wanted it to span across the entire width of product only to have it CROOKED, UNCENTERED, and definately NOT across the entire width of product. Asked for LARGE letters, they agreed it was do-able but picked it up with lame 3-inch high letters. Fabric was also ruined and bunched up behind the crappy embroidery. Width of letters also NOT consistent. They promised large, wide letters but failed and gave excuses like "we cannot predict what the machine can do to the fabric" only to contradict themselves and say "we have done these type of jackets many many times". Other excuses were "that's as big as the letters can be" even though something else was promised. They didn't even match the color of the thread to the color of the fabric. They also took a very long time (half a week) just to embroider FIVE letters when I know kiosks at the mall do it in front of you.

They acknowledged that large letters bunch up fabric AFTER it was already done. They could have warned me beforehand so I wouldn't have wasted my time with them.

Definately did not offer at least half of my money back. Did not offer additional service. Did not offer to fix it. Said "There's nothing we can do about it."

I wasted $20 on their service but wasted more on a $50 jacket that is now useless to me.

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