MGM Dental

★★★☆☆
  • 39400 Garfield Road, Suite 100

    Clinton Township, MI 48038

    Map & Directions
  • 586-263-4720

About MGM Dental

Categories
  • Dentists
  • Cosmetic Dentistry

Health & Medical

Health & Medical
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The dentists and professional staff are great. Dealing with Lori, the office manager is not. If you choose to go there cross your fingers you do not have issues with your insurance or ask them for any kind of office assistence. Chances are you will cross paths with Lori and you will be looking for a new dental office. The customer is our #1 priority was never a fact shared with this office manager.

1
★☆☆☆☆

The dentists and professional staff are great. Dealing with Lori, the office manager is not. If you choose to go there cross your fingers you do not have issues with your insurance or ask them for any kind of office assistence. Chances are you will cross paths with Lori and you will be looking for a new dental office. The customer is our #1 priority was never a fact shared with this office manager.

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Due to change in insurance we needed to change dentists. I found Lori very informative and helpful in my exploration to see if this office would work for us. Upon our first visits, so far so good; immaculate office, friendly staff, timely appointments, detail oriented with explanation of services.

5
★★★★★

Due to change in insurance we needed to change dentists. I found Lori very informative and helpful in my exploration to see if this office would work for us. Upon our first visits, so far so good; immaculate office, friendly staff, timely appointments, detail oriented with explanation of services.

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I have to completely disagree with Brian S. First off who still uses the term "turd". I needed to get in on an emergency basis and they bent over backwards. The office was very clean and the staff was courtious. I would recommend this office to anyone looking for a new dental office!

4
★★★★☆

I have to completely disagree with Brian S. First off who still uses the term "turd". I needed to get in on an emergency basis and they bent over backwards. The office was very clean and the staff was courtious. I would recommend this office to anyone looking for a new dental office!

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I was a patient over 25 yrs. Never had a problem or complaint, until my insurance was changed & an amt. was owed. Even though I made my min. pmt required @ the time, it was months before I was informed there was a problem. A job lost & changed, baby w/ 3 surgeries 2 other small children & attempting many times to correct the problem didn't matter to the VERY,very, rude, uncaring & unprofessional office mgr. Lori. Left 2 mess. w/ staff to speak directly to my Dentist. My calls were never answered. I will not return. The many family & friends I've sent there were very surprised & disappointed aswell.

1
★☆☆☆☆

I was a patient over 25 yrs. Never had a problem or complaint, until my insurance was changed & an amt. was owed. Even though I made my min. pmt required @ the time, it was months before I was informed there was a problem. A job lost & changed, baby w/ 3 surgeries 2 other small children & attempting many times to correct the problem didn't matter to the VERY,very, rude, uncaring & unprofessional office mgr. Lori. Left 2 mess. w/ staff to speak directly to my Dentist. My calls were never answered. I will not return. The many family & friends I've sent there were very surprised & disappointed aswell.

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1 out of 1 people found this review helpful.

.

Was told that because I only would accept services which my insurance would cover that our family was not well suited to their office. The Hygienists there are great, office manager is a turd.

2
★★☆☆☆

Was told that because I only would accept services which my insurance would cover that our family was not well suited to their office. The Hygienists there are great, office manager is a turd.

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I was a patient here for over 10 years and just because the receptionist made the mistake of not getting my copay at the time of service when I tried to make an appointment for my two sons yearly cleaning they told me they would not even see them because of the $25.00 copay that was owed to them. Needless to say, I never returned back there nor would I want to.

1
★☆☆☆☆

I was a patient here for over 10 years and just because the receptionist made the mistake of not getting my copay at the time of service when I tried to make an appointment for my two sons yearly cleaning they told me they would not even see them because of the $25.00 copay that was owed to them. Needless to say, I never returned back there nor would I want to.

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I needed to see a dentist on a semi-emergency basis. This office was able to see me the same day. The office is easy to find on Garfield Road, there is sufficient parking, the office is small, but very clean and well organized. The staff are very friendly and will go out of their way to help and accommodate you. I was very pleased with my experience with this dental office. I would highly recommend.

4
★★★★☆

I needed to see a dentist on a semi-emergency basis. This office was able to see me the same day. The office is easy to find on Garfield Road, there is sufficient parking, the office is small, but very clean and well organized. The staff are very friendly and will go out of their way to help and accommodate you. I was very pleased with my experience with this dental office. I would highly recommend.

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