Blue Ridge Motorworks

★★★★☆
38.039 -78.4567
Map and Directions to Blue Ridge Motorworks

434-295-5269

1127 River Road

Charlottesville, VA

22911

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About Blue Ridge Motorworks

Categories
  • Automotive
  • Used Car Dealers
  • Automotive Repair

Automotive

Automotive
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Reviews 1 - 7 of 7.
.

I recently had repairs done at this facility, The customer service was great. The repairs were done in a very timely manner. I picked the car up and all repairs were done with a little extra they washed my car! I would recommend these guys to everyone.

5
★★★★★

I recently had repairs done at this facility, The customer service was great. The repairs were done in a very timely manner. I picked the car up and all repairs were done with a little extra they washed my car! I would recommend these guys to everyone.

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.

My Wife and I, have had the great pleasure to purchase 2 vehicles since 2007 from blueridge motor works. The prices are very reasonable.I, also was impressed with the service after the sale of each purchase.i, find the entire staff are very devoted to customer service after each sale.I, do not think you could find a better place to buy and have your vehicle
serviced. It is very rare to find both great sale and service.

5
★★★★★

My Wife and I, have had the great pleasure to purchase 2 vehicles since 2007 from blueridge motor works. The prices are very reasonable.I, also was impressed with the service after the sale of each purchase.i, find the entire staff are very devoted to customer service after each sale.I, do not think you could find a better place to buy and have your vehicle
serviced. It is very rare to find both great sale and service.

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I highly discourage all BMW owners from having work done at Blueridge Motor Works. My 2003 530i had 69,000 mi on it when it went into "trans failsafe mode". The diagnosis was a new transmission. After $5800 worth of work, my car went into "trans failsafe mode" once again. In addition, their customer service has been absolutely atrocious, and they have refused to honor the BMW CCA discount for parts Please save yourself the expense and frustration and choose another mechanic.

1
★☆☆☆☆

I highly discourage all BMW owners from having work done at Blueridge Motor Works. My 2003 530i had 69,000 mi on it when it went into "trans failsafe mode". The diagnosis was a new transmission. After $5800 worth of work, my car went into "trans failsafe mode" once again. In addition, their customer service has been absolutely atrocious, and they have refused to honor the BMW CCA discount for parts Please save yourself the expense and frustration and choose another mechanic.

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I have been taking my BMWs to these guys for years. They have built a great relationship with me because the repair is always done right the first time. I used to only go to the dealer in town but after many frustrating visits I decided to look elsewhere.

They specialize in BMWs and are quite a bit less expensive than the dealer.

I recently had suspension work and tires put on my '98 328i. It drives like a new car again. I highly recommend them for service on your BMW.

John

5
★★★★★

I have been taking my BMWs to these guys for years. They have built a great relationship with me because the repair is always done right the first time. I used to only go to the dealer in town but after many frustrating visits I decided to look elsewhere.

They specialize in BMWs and are quite a bit less expensive than the dealer.

I recently had suspension work and tires put on my '98 328i. It drives like a new car again. I highly recommend them for service on your BMW.

John

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I took my 2002 Mini cooper in to have a defective cargo latch replaced, and to check on the driver's door lock, which would not unlock with the keyring fob.

I picked up the car a couple of days later. Most of the work was covered by the extended warranty, but I paid the "overcharge" because Blue Ridge is pretty expensive. I drove the car home.

The next morning my car was dead. No lights, nothing. The battery had been drained completely. Of course this was the week-end! I had the car towed back to Blue Ridge Motorworks. I was pretty obvious that they had left a ground strap disconnected.

Late Monday afternoon I got a call from the manager that I had the improper battery in the car, and it was putting out the wrong voltage. That sounded a little odd to me.

I insisted that I had justed returned from a 6000 mile trip across the united states, and the car had performed flawlessly, including the battery the entire time. She mumbled something and hung up the phone.

While they had the car, I consulted the mini forum, and recived roughly 45 responses fromt the 800+ members and no one has ever heard that the mini has to have a battery with a "special voltage"

Two days later I was called to come pick up the car, and was charged $140 for a "loose microswitch". To make matters more insulting, they didn't even bother to submit it for the warranty to pay for it.

To be fair, everything was fixed, and the car runs fine. I am sketical of the "mini-switch" and improper voltage battery, but everything I took the car in for was fixed.

I am not really sure I can give a fair review. I feel I was overcharged, and that they shorted something out in the rear latch when they replaced it. I did not ask for the old parts, so I don't know. There is some of this blahsay attitude when you have a warranty, even though they did not file the microswitch, as they should have.

I may try them again, just to find someone who can work locally on a mini, but I don't know.. Once I feel like I have been taken, whether it is true or not, I just have an un-easy feeling about going back..

but even the bmw place will not work on the Mini-Cooper.

Eddie Mikell

3
★★★☆☆

I took my 2002 Mini cooper in to have a defective cargo latch replaced, and to check on the driver's door lock, which would not unlock with the keyring fob.

I picked up the car a couple of days later. Most of the work was covered by the extended warranty, but I paid the "overcharge" because Blue Ridge is pretty expensive. I drove the car home.

The next morning my car was dead. No lights, nothing. The battery had been drained completely. Of course this was the week-end! I had the car towed back to Blue Ridge Motorworks. I was pretty obvious that they had left a ground strap disconnected.

Late Monday afternoon I got a call from the manager that I had the improper battery in the car, and it was putting out the wrong voltage. That sounded a little odd to me.

I insisted that I had justed returned from a 6000 mile trip across the united states, and the car had performed flawlessly, including the battery the entire time. She mumbled something and hung up the phone.

While they had the car, I consulted the mini forum, and recived roughly 45 responses fromt the 800+ members and no one has ever heard that the mini has to have a battery with a "special voltage"

Two days later I was called to come pick up the car, and was charged $140 for a "loose microswitch". To make matters more insulting, they didn't even bother to submit it for the warranty to pay for it.

To be fair, everything was fixed, and the car runs fine. I am sketical of the "mini-switch" and improper voltage battery, but everything I took the car in for was fixed.

I am not really sure I can give a fair review. I feel I was overcharged, and that they shorted something out in the rear latch when they replaced it. I did not ask for the old parts, so I don't know. There is some of this blahsay attitude when you have a warranty, even though they did not file the microswitch, as they should have.

I may try them again, just to find someone who can work locally on a mini, but I don't know.. Once I feel like I have been taken, whether it is true or not, I just have an un-easy feeling about going back..

but even the bmw place will not work on the Mini-Cooper.

Eddie Mikell

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Customer service was mediocre at best. I brought my car (E30 325i) in for a simple oil change + front brakes/rotors, also, I wanted the timing belt to be changed, but I had asked that they call me to let me know how much it would be before hand. I received a call in the late afternoon letting me know that a technician was working on my car and that the rotors needed to be replaced and would be $80/per rotor. I laughed and said "I can get these online for $42!"

"Are they ATE?", the woman on the other end asked.

"Yes," I replied.

"Oh...", she said, clearly having no explanation for their grossly overpriced parts.

This place is ok if you need some work done on your car, especially if you are a middle-class BMW owner. Unfortunately, I am poor and cannot really afford to pay nearly double for parts -- they overcharge on labor badly enough already. I guess that I will be doing the rotors myself.

The work that was done was performed well and I believe that labor is slightly less expensive per hour (although they overestimate the amount of hours that they actually spent). At least they didn't damage my car!

3
★★★☆☆

Customer service was mediocre at best. I brought my car (E30 325i) in for a simple oil change + front brakes/rotors, also, I wanted the timing belt to be changed, but I had asked that they call me to let me know how much it would be before hand. I received a call in the late afternoon letting me know that a technician was working on my car and that the rotors needed to be replaced and would be $80/per rotor. I laughed and said "I can get these online for $42!"

"Are they ATE?", the woman on the other end asked.

"Yes," I replied.

"Oh...", she said, clearly having no explanation for their grossly overpriced parts.

This place is ok if you need some work done on your car, especially if you are a middle-class BMW owner. Unfortunately, I am poor and cannot really afford to pay nearly double for parts -- they overcharge on labor badly enough already. I guess that I will be doing the rotors myself.

The work that was done was performed well and I believe that labor is slightly less expensive per hour (although they overestimate the amount of hours that they actually spent). At least they didn't damage my car!

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.

This is a repair shop that specializes BMW, Audi, Porsche, etc.. I recently had a few service issues on my BMW taken care of my this shop. One of these was to have the parking brake cables and shoes replaced. For this, I was charged for EIGHT hours of labor. I thought this sounded high, but I'm no mechanic, so...

I was later speaking with a former co-worker who used to be a mechanic, and later found out that book time for this is THREE hours to replace the cables and 1.8 hours to do the brake shoes. Further, replacing the cables requires most of the same steps to be done as removing the shoes (e.g. lifting the car, removing the wheel, rotor, caliper, etc..) so the total time would be less than the sum of the two separately.

So overall the work was completed competantly, but I will be certain to check with other repair shops for competitive quotes (e.g. Crown BMW on 250; Foreign Auto Center on Charlton Ave, etc) before having further work done here.

3
★★★☆☆

This is a repair shop that specializes BMW, Audi, Porsche, etc.. I recently had a few service issues on my BMW taken care of my this shop. One of these was to have the parking brake cables and shoes replaced. For this, I was charged for EIGHT hours of labor. I thought this sounded high, but I'm no mechanic, so...

I was later speaking with a former co-worker who used to be a mechanic, and later found out that book time for this is THREE hours to replace the cables and 1.8 hours to do the brake shoes. Further, replacing the cables requires most of the same steps to be done as removing the shoes (e.g. lifting the car, removing the wheel, rotor, caliper, etc..) so the total time would be less than the sum of the two separately.

So overall the work was completed competantly, but I will be certain to check with other repair shops for competitive quotes (e.g. Crown BMW on 250; Foreign Auto Center on Charlton Ave, etc) before having further work done here.

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