Stone Mountain Pet Lodge

★★★★★
45.1497 -93.192
Map and Directions to Stone Mountain Pet Lodge

763-792-8929

9935 Radisson Rd

Minneapolis, MN

55449

Get Directions Photos

Pets & Animals

Pets & Animals
More choices in Minneapolis:
Resultset_next

Hawaii Crabs

6125 W Market Minneapolis, MN

Resultset_next

Birds N Stuff

824 W 50th St Minneapolis, MN

4.5588236 34
Hi! Sign in to let us know how Stone Mountain Pet Lodge was?
Write a Review
Reviews 1 - 34 of 34.
.

Reservation process was easy. I appreciate the staff. I called to see how she was doing and was able to speak with one of the staff.

5
★★★★★

Reservation process was easy. I appreciate the staff. I called to see how she was doing and was able to speak with one of the staff.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The people that work here are so helpful and friendly.

5
★★★★★

The people that work here are so helpful and friendly.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I am very appreciative of the time they fit Razor in for a bath on a busy Saturday, after she rolled through an expensive amount of mud & stuff""

5
★★★★★

I am very appreciative of the time they fit Razor in for a bath on a busy Saturday, after she rolled through an expensive amount of mud & stuff""

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The store is very nice. This is the place to be when we need to board our dog. Stone Mountain has the best treats and classes.

5
★★★★★

The store is very nice. This is the place to be when we need to board our dog. Stone Mountain has the best treats and classes.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Stone Mountain Pet Lodge was excellent when I needed to board my dogs last minute. They came through and my dogs were very happy when I picked them up! I know they were well cared for! Thanks!

5
★★★★★

Stone Mountain Pet Lodge was excellent when I needed to board my dogs last minute. They came through and my dogs were very happy when I picked them up! I know they were well cared for! Thanks!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Great store and grooming visit, we are always happy with the services at Stone Mountain Pet Lodge.

5
★★★★★

Great store and grooming visit, we are always happy with the services at Stone Mountain Pet Lodge.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Thanks for taking care of Hershey and Charlie. You guys are always awesome!!

5
★★★★★

Thanks for taking care of Hershey and Charlie. You guys are always awesome!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The Stone Mountain Pet Lodge is great! I go out of town a lot and I always leave Roxy with them. They treat her very well and when I pick her up she is always very happy! Thanks!

5
★★★★★

The Stone Mountain Pet Lodge is great! I go out of town a lot and I always leave Roxy with them. They treat her very well and when I pick her up she is always very happy! Thanks!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The best Boarding facility in town and their bakery is such a good idea! The cookies are lala's favorite!

5
★★★★★

The best Boarding facility in town and their bakery is such a good idea! The cookies are lala's favorite!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I go to Stone Mountain Pet Lodge every month for dog food, treats, toys and it's amazing!! The store is very nice and clean. The staff is always smiling and eager to assist.

5
★★★★★

I go to Stone Mountain Pet Lodge every month for dog food, treats, toys and it's amazing!! The store is very nice and clean. The staff is always smiling and eager to assist.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We definitely got our moneys worth from 8am to 6:30pm. We always love Stone Mountain. Allie always do the best job. She is helpful and courteous.

5
★★★★★

We definitely got our moneys worth from 8am to 6:30pm. We always love Stone Mountain. Allie always do the best job. She is helpful and courteous.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The staffs at Stone Mountain Pet Lodge are very friendly and always have a smile for me.

5
★★★★★

The staffs at Stone Mountain Pet Lodge are very friendly and always have a smile for me.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I love knowing that I'm leaving the boys in good hands when they stay at Stone Mountain Pet Lodge. Thank you!

5
★★★★★

I love knowing that I'm leaving the boys in good hands when they stay at Stone Mountain Pet Lodge. Thank you!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Duncan has been coming here for 5 years. He love it here every minute of it.

5
★★★★★

Duncan has been coming here for 5 years. He love it here every minute of it.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

You guys have a great facility. We love how you guys take account of all items brought so not lost. You guys are very detailed when checking in and we feel secure that everything was in order.

5
★★★★★

You guys have a great facility. We love how you guys take account of all items brought so not lost. You guys are very detailed when checking in and we feel secure that everything was in order.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

You guys are great! Thank you for taking such good care of Gucci and Martini.

5
★★★★★

You guys are great! Thank you for taking such good care of Gucci and Martini.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Everything was great at Stone Mountain Pet Lodge. The groomers were nice and the pricing was straight forward. We had a great time!

5
★★★★★

Everything was great at Stone Mountain Pet Lodge. The groomers were nice and the pricing was straight forward. We had a great time!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We love Andy! He is so caring and good with Rudy. He is the best!! I have referred others to Andy.

5
★★★★★

We love Andy! He is so caring and good with Rudy. He is the best!! I have referred others to Andy.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I've always had a very positive experience here at the Stone Mountain Pet Lodge. I love the service you guys have for the pet taxi, it is so convenient and pleasant.

5
★★★★★

I've always had a very positive experience here at the Stone Mountain Pet Lodge. I love the service you guys have for the pet taxi, it is so convenient and pleasant.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

They provide great grooming and get you in quickly. They also have a great selection of goodies as always.

5
★★★★★

They provide great grooming and get you in quickly. They also have a great selection of goodies as always.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

They will always do an exceptional job with billy!!! Thank you

5
★★★★★

They will always do an exceptional job with billy!!! Thank you

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Very friendly staff, thanks for communicating to the groomer about Honey's leg.

5
★★★★★

Very friendly staff, thanks for communicating to the groomer about Honey's leg.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I appreciate how good everyone is with my baby Bo. I also like the fact that the facilities are very clean. I think it's cool that you guys provide progress reports as well.

5
★★★★★

I appreciate how good everyone is with my baby Bo. I also like the fact that the facilities are very clean. I think it's cool that you guys provide progress reports as well.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

i went to the lodge over one month ago to book a suite for my cat , that is elderly ,The three girls that were there were really nice and i asked if the suite was free they checked and said both of them were free. to my surprise on monday before i leave a phone call to me from a girl , that i cannot have the suite for my cat .

I had to search for a place and I did find a another Kennel that has plenty of suites

1
★☆☆☆☆

i went to the lodge over one month ago to book a suite for my cat , that is elderly ,The three girls that were there were really nice and i asked if the suite was free they checked and said both of them were free. to my surprise on monday before i leave a phone call to me from a girl , that i cannot have the suite for my cat .

I had to search for a place and I did find a another Kennel that has plenty of suites

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

We were unable to pick our dogs up by the 5 PM Saturday cutoff (which is restrictive to begin with) so we had someone pick them up for us. We returned home to find our normally very loving and excitable dog in a lot of pain, whimpering at the touch, tail tucked between her legs, head down and ears back. She typically jumps up on you and licks your face. She did none of that and upon trying to help her onto the couch she yelped. I should mention, she is a very tough dog (ripped out a toe nail and didn't even slow down). Something happened to her there but we don't know what. I understand things happen and we would have been understanding if someone would have just let us know of the situation, but she should have been supervised or someone should have noticed signs of her pain. With the cost we are paying, I'd expect someone with dog experience to be dealing with her, not some random high school kid on break (assumption, I have no idea who was working with her). In addition, we paid for the 'delights' package which is supposed to come with a report card. We didn't receive one. Makes me wonder what else I paid for that she didn't receive.
We had one good experience here and a few OK ones. It seems each year the care gets more and more haphazard. This is the last straw for us. We will not be taking our dogs here again without an explanation.

I will update if I ever get an explanation. I will be calling tomorrow.

BUYER BEWARE.

Update
I spoke with management regarding the issue of not receiving the report cards and injury to our pet. They were very apologetic and spoke with each employee who cared for our dog to ensure that no one had noticed her in any pain and that no one had seen her injury herself. They were very concerned about her health and asked us to have her checked at the vet and to let them know how shes doing. For the report card, they just forgot to give it to us and allowed us to pick it up the next day when we spoke with management. I feel they handled this situation very well and would go back. I can happily say after a little down time and recovery our dog is back to herself. We think she over did it with the amount of stimulation and excitement a kennel can bring.

Regained a customer.

4
★★★★☆

We were unable to pick our dogs up by the 5 PM Saturday cutoff (which is restrictive to begin with) so we had someone pick them up for us. We returned home to find our normally very loving and excitable dog in a lot of pain, whimpering at the touch, tail tucked between her legs, head down and ears back. She typically jumps up on you and licks your face. She did none of that and upon trying to help her onto the couch she yelped. I should mention, she is a very tough dog (ripped out a toe nail and didn't even slow down). Something happened to her there but we don't know what. I understand things happen and we would have been understanding if someone would have just let us know of the situation, but she should have been supervised or someone should have noticed signs of her pain. With the cost we are paying, I'd expect someone with dog experience to be dealing with her, not some random high school kid on break (assumption, I have no idea who was working with her). In addition, we paid for the 'delights' package which is supposed to come with a report card. We didn't receive one. Makes me wonder what else I paid for that she didn't receive.
We had one good experience here and a few OK ones. It seems each year the care gets more and more haphazard. This is the last straw for us. We will not be taking our dogs here again without an explanation.

I will update if I ever get an explanation. I will be calling tomorrow.

BUYER BEWARE.

Update
I spoke with management regarding the issue of not receiving the report cards and injury to our pet. They were very apologetic and spoke with each employee who cared for our dog to ensure that no one had noticed her in any pain and that no one had seen her injury herself. They were very concerned about her health and asked us to have her checked at the vet and to let them know how shes doing. For the report card, they just forgot to give it to us and allowed us to pick it up the next day when we spoke with management. I feel they handled this situation very well and would go back. I can happily say after a little down time and recovery our dog is back to herself. We think she over did it with the amount of stimulation and excitement a kennel can bring.

Regained a customer.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We go to doggy daycare and love it. The people at Stone Mountain genuinely care about my dog, and take great care of her!!

5
★★★★★

We go to doggy daycare and love it. The people at Stone Mountain genuinely care about my dog, and take great care of her!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I recently completed a Puppy Kindergarten class at Stone Mountain Pet Lodge and had a terrific experience. The instructor was fantastic, very knowledgeable and passionate about her puppies. All of the other staff members were extremely friendly and helpful. We plan to frequent Stone Mountain for lodging and doggy daycare and highly recommend it to others.

5
★★★★★

I recently completed a Puppy Kindergarten class at Stone Mountain Pet Lodge and had a terrific experience. The instructor was fantastic, very knowledgeable and passionate about her puppies. All of the other staff members were extremely friendly and helpful. We plan to frequent Stone Mountain for lodging and doggy daycare and highly recommend it to others.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This was the worst experience we've ever had. Not only does the owner keep his loud and unruly dog in the kennel, which was causing such a disturbance that they almost didn't walk us into his area on our tour, but they returned our dogs with kennel cough, even though both have been properly and recently vaccinated. The owner isn't even familiar with the nature of the virus and had no idea that it is highly contagious. He offered us an upgrade in package and is refusing a refund on the grounds that our vet's vaccines failed, not the caretakers. Our dogs were vaccinated 4 months apart, so under his explanation, both dogs had the only bad vaccines in the entire place, and they received these faulty vaccines 4 months apart. Completely ridiculous. What's worse is that they did not call back when they promised and have ignored my last 2 emails. This place is run by someone who's in it for profit, not your pet.

1
★☆☆☆☆

This was the worst experience we've ever had. Not only does the owner keep his loud and unruly dog in the kennel, which was causing such a disturbance that they almost didn't walk us into his area on our tour, but they returned our dogs with kennel cough, even though both have been properly and recently vaccinated. The owner isn't even familiar with the nature of the virus and had no idea that it is highly contagious. He offered us an upgrade in package and is refusing a refund on the grounds that our vet's vaccines failed, not the caretakers. Our dogs were vaccinated 4 months apart, so under his explanation, both dogs had the only bad vaccines in the entire place, and they received these faulty vaccines 4 months apart. Completely ridiculous. What's worse is that they did not call back when they promised and have ignored my last 2 emails. This place is run by someone who's in it for profit, not your pet.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

This is like the Ritz for dogs...the staff are so nice and spoiled my dogs while they were there. I would definitely take your animals here for lodging or grooming.

5
★★★★★

This is like the Ritz for dogs...the staff are so nice and spoiled my dogs while they were there. I would definitely take your animals here for lodging or grooming.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I leave my two dogs here to be groomed and get a haircut. The staff are all extremely nice and greet us with a smile. They ALWAYS do an excellent job and are dogs come home happy!!! Thanks a lot S.M.P.L!!!!!!

5
★★★★★

I leave my two dogs here to be groomed and get a haircut. The staff are all extremely nice and greet us with a smile. They ALWAYS do an excellent job and are dogs come home happy!!! Thanks a lot S.M.P.L!!!!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Terrific employees - they were so kind to our dog. While on vacation, I emailed them every other day to check-in and they responded quickly. Very pleasant experience.

4
★★★★☆

Terrific employees - they were so kind to our dog. While on vacation, I emailed them every other day to check-in and they responded quickly. Very pleasant experience.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Stone Mountain Pet Lodge is a great place to buy quality, chemical free food for your dogs. We are very careful to feed our dogs holistic, quality food, Eagle Pack being one of the best. It isn't always easy to find and is somewhat expensive. It is a bother to always be special ordering it. Stone Mountain Pet Lodge stocks Eagle Pack and at a reasonable price.

4
★★★★☆

Stone Mountain Pet Lodge is a great place to buy quality, chemical free food for your dogs. We are very careful to feed our dogs holistic, quality food, Eagle Pack being one of the best. It isn't always easy to find and is somewhat expensive. It is a bother to always be special ordering it. Stone Mountain Pet Lodge stocks Eagle Pack and at a reasonable price.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

It is unbelievable the amount of time it takes for them to groom one dog. After 4 hours all they had done was bathe my dog and this didn't include drying or grooming .

1
★☆☆☆☆

It is unbelievable the amount of time it takes for them to groom one dog. After 4 hours all they had done was bathe my dog and this didn't include drying or grooming .

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Stone Mountain Pet Lodge offers lodging, grooming, and training. I have used all three of these pet services for my puppy. I highly recommend Michelle S. for puppy/dog training. She is very knowledgeable and friendly- and took the time to address my individual concerns with training and answer my questions. The groomers are very skilled at what they do- I've been very happy with my clean pup! The galleria has unique and competitively priced dog/cat treats, toys and food. I have been overall very happy with all of the services I've received at Stone Mountain. The only drawback is they do not offer cash refunds- though I have never needed one.

5
★★★★★

Stone Mountain Pet Lodge offers lodging, grooming, and training. I have used all three of these pet services for my puppy. I highly recommend Michelle S. for puppy/dog training. She is very knowledgeable and friendly- and took the time to address my individual concerns with training and answer my questions. The groomers are very skilled at what they do- I've been very happy with my clean pup! The galleria has unique and competitively priced dog/cat treats, toys and food. I have been overall very happy with all of the services I've received at Stone Mountain. The only drawback is they do not offer cash refunds- though I have never needed one.

Was this review helpful to you?
Ratings_icons Ratings_icons

More about Stone Mountain Pet Lodge

Lodging: We offer overnight lodging, day lodging, and doggy day care. Grooming: We are a full service, professional grooming salon. Pet Store: We offer a large variety of wholesome pet food, treats, fun toys, leashes and collars, and a variety of other pet-related products. Training: We use positive training methods and offer day and evening classes and programs in Obedience, Agility, Canine Good Citizen, and more.

Similar Nearby

Similar Nearby

  1. 1
    0.37 mi