Austin Outdoor Solutions

★★★★☆
  • Po Box 1812

    Round Rock, TX 78680

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  • 512-947-0688

About Austin Outdoor Solutions

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4.125 16
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Terrible experience. Would not do business with again.

1
★☆☆☆☆

Terrible experience. Would not do business with again.

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Cesar, from Austin Outdoor Solutions, provided world class service! His company handled all our needs including masonry work, irrigation repair and landscape work. Cesar met with me and I could tell immediately that he had an impressive eye for detail and captured what we wanted to achieve in the planning process. After we met initially he communicated w/ me through email regularly and made sure the project was finished on budget and to the highest standards. He is a professional and it shows in the way he communicates and the high quality of service he delivers. I will certainly call on Austin Outdoor Solutions in the future and recommend them to my friends.

5
★★★★★

Cesar, from Austin Outdoor Solutions, provided world class service! His company handled all our needs including masonry work, irrigation repair and landscape work. Cesar met with me and I could tell immediately that he had an impressive eye for detail and captured what we wanted to achieve in the planning process. After we met initially he communicated w/ me through email regularly and made sure the project was finished on budget and to the highest standards. He is a professional and it shows in the way he communicates and the high quality of service he delivers. I will certainly call on Austin Outdoor Solutions in the future and recommend them to my friends.

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I'm resubmitting my review of Austin Outdoor Solutions about 6 months after the work was finished.

The 4 stars rating is for the finished product. (The process was closer to 3 stars) AOS removed our old weed infested lawn and replaced it with sod in the back and spray seed in the front along with installing a completely automated sprinkler system. The yard looked great at the end of last year when everything had grown in, and along with some help from Tru-Green we had one of the nicest lawns on the block. We're anxious to see how everything looks after the first dormant winter. I just turned on the sprinkler system for the first time this year and everything was still working the way it was designed.

There were some issues getting to this point (time estimates a little off, some issues with the irrigation system) but to their credit AOS came back as often as was needed to make sure the job was done correctly - even if it meant a few more visits then we all would have preferred.

Looking back I am satisfied with the results and I would be comfortable recommending Cesar and his team for a similar project.

4
★★★★☆

I'm resubmitting my review of Austin Outdoor Solutions about 6 months after the work was finished.

The 4 stars rating is for the finished product. (The process was closer to 3 stars) AOS removed our old weed infested lawn and replaced it with sod in the back and spray seed in the front along with installing a completely automated sprinkler system. The yard looked great at the end of last year when everything had grown in, and along with some help from Tru-Green we had one of the nicest lawns on the block. We're anxious to see how everything looks after the first dormant winter. I just turned on the sprinkler system for the first time this year and everything was still working the way it was designed.

There were some issues getting to this point (time estimates a little off, some issues with the irrigation system) but to their credit AOS came back as often as was needed to make sure the job was done correctly - even if it meant a few more visits then we all would have preferred.

Looking back I am satisfied with the results and I would be comfortable recommending Cesar and his team for a similar project.

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We couldn't be happier with the work that AOS recently did in our backyard! They installed an incredible drainage system that moves rainwater efficiently from the backyard to the front street gutters, reconfigured the sprinkler system, and completely landscaped the backyard. Cesar provided a beautiful, creative design and his crew carried out his design efficiently and quickly. They were reliable and hard-working. I wouldn't hesitate to hire AOS again.

5
★★★★★

We couldn't be happier with the work that AOS recently did in our backyard! They installed an incredible drainage system that moves rainwater efficiently from the backyard to the front street gutters, reconfigured the sprinkler system, and completely landscaped the backyard. Cesar provided a beautiful, creative design and his crew carried out his design efficiently and quickly. They were reliable and hard-working. I wouldn't hesitate to hire AOS again.

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We recenty had AOS design and carry out a complete renovation of our backyard and the results were better than we anticipated. Attention was paid to each detail and the work was done without any issues. Cesar did a great job on the design, we will definately be talking to them about the front in spring.

5
★★★★★

We recenty had AOS design and carry out a complete renovation of our backyard and the results were better than we anticipated. Attention was paid to each detail and the work was done without any issues. Cesar did a great job on the design, we will definately be talking to them about the front in spring.

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After a year and a half of dealing with poor drainage on our patio and a landscape space we couldn't get anything to grow in, we finally decided to bite the bullet and get some work done. We got several quotes and were impressed with Cesar and AOS right away. They were professional, forthcoming and came off very knowledgeable. Once we decided to work with them, we were even more impressed. From start to finish, they were reliable, extremely efficient and fantastic communicators. They completely redid the patio, encased several columns with stone and stoned in the difficult area making it a beautiful retreat setting. And when the first drainage solution didn't meet our standards, they fixed in within 24 hours. Amazing work. Friendly guys. Highly recommend.

4
★★★★☆

After a year and a half of dealing with poor drainage on our patio and a landscape space we couldn't get anything to grow in, we finally decided to bite the bullet and get some work done. We got several quotes and were impressed with Cesar and AOS right away. They were professional, forthcoming and came off very knowledgeable. Once we decided to work with them, we were even more impressed. From start to finish, they were reliable, extremely efficient and fantastic communicators. They completely redid the patio, encased several columns with stone and stoned in the difficult area making it a beautiful retreat setting. And when the first drainage solution didn't meet our standards, they fixed in within 24 hours. Amazing work. Friendly guys. Highly recommend.

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Just had Austin Outdoor Solutions install a little stone patio and retaining wall/planter bed in my backyard. The yard has quite a slope but the worked it in nicely. It looks great and we couldn't be happier with the result.

They spent a lot of time to make the stone work look really nice. They even put in some accent stones to tie this new patio with the house and an older stone wall we already had on the property. This was something I didn't even think of but they did.

The whole project was done in 4 days. Each night the guys left the yard in terriffic shape (picked up tools, turned off and coiled the hoses etc.) My husband came home after being gone on business for the week and couldn't believe they were done already - all the plants were in place, the sprinkler system had been modified and the yard was clean and looked wonderful.

A couple of weeks after they were done we had a spinkler line break in our front yard (unrelated to the work they had done previously for us) and I called them out of desperation since I knew they did do sprinkler work - they had it fixed in less than 12 hours and I called on Saturday night and left a message! Wow - that's service! I highly recommend these guys. They did what they said they would and did it really fast. The price they quoted for the patio work was very reasonable and they completed it at that price.

5
★★★★★

Just had Austin Outdoor Solutions install a little stone patio and retaining wall/planter bed in my backyard. The yard has quite a slope but the worked it in nicely. It looks great and we couldn't be happier with the result.

They spent a lot of time to make the stone work look really nice. They even put in some accent stones to tie this new patio with the house and an older stone wall we already had on the property. This was something I didn't even think of but they did.

The whole project was done in 4 days. Each night the guys left the yard in terriffic shape (picked up tools, turned off and coiled the hoses etc.) My husband came home after being gone on business for the week and couldn't believe they were done already - all the plants were in place, the sprinkler system had been modified and the yard was clean and looked wonderful.

A couple of weeks after they were done we had a spinkler line break in our front yard (unrelated to the work they had done previously for us) and I called them out of desperation since I knew they did do sprinkler work - they had it fixed in less than 12 hours and I called on Saturday night and left a message! Wow - that's service! I highly recommend these guys. They did what they said they would and did it really fast. The price they quoted for the patio work was very reasonable and they completed it at that price.

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We had a difficult hillside to plant on and the job was done quickly and the suggestions for plants were very helpful.

2
★★★★★

We had a difficult hillside to plant on and the job was done quickly and the suggestions for plants were very helpful.

from CitySearch
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Had Austin Outdoor Solutions do the landscaping and patio around our new pool. It is amazing to me to see the before and after - the pool looks like it has always been a part of the yard even though it is brand new - the way the landscaping and the patio wrap around the pool is really well thought out and executed. We had a little slip on the project schedule but Cesar and Jose kept us posted on what was going on and it was something that we knew might happen going into the project...so when we had the slip ( a week) it wasn't a big deal. I appreciated the communication throughout the project and the way the work crew took special care to get their tools/materials up out of the way every night so we could enjoy the pool even though they were working around it - it's not something we asked for - they just did it.

5
★★★★★

Had Austin Outdoor Solutions do the landscaping and patio around our new pool. It is amazing to me to see the before and after - the pool looks like it has always been a part of the yard even though it is brand new - the way the landscaping and the patio wrap around the pool is really well thought out and executed. We had a little slip on the project schedule but Cesar and Jose kept us posted on what was going on and it was something that we knew might happen going into the project...so when we had the slip ( a week) it wasn't a big deal. I appreciated the communication throughout the project and the way the work crew took special care to get their tools/materials up out of the way every night so we could enjoy the pool even though they were working around it - it's not something we asked for - they just did it.

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I am in agreement with "Thumbs Down" by Bobo C. I went through the same situation. I ended up managing the project and never really saw Cesar. He tried to ask for more money without justifications. Read my review from another website:

http://local.yahoo.com/info-35749949-austin-outdoor-solutions-round-rock

Unfortunately, I spent much much more money than Bobo. I can't wait to see how much time I'm going to spend in court getting Cesar to cover warranty work. I'll cross my fingers that I won't need it, but getting him to return calls is impossible.

1
★☆☆☆☆

I am in agreement with "Thumbs Down" by Bobo C. I went through the same situation. I ended up managing the project and never really saw Cesar. He tried to ask for more money without justifications. Read my review from another website:

http://local.yahoo.com/info-35749949-austin-outdoor-solutions-round-rock

Unfortunately, I spent much much more money than Bobo. I can't wait to see how much time I'm going to spend in court getting Cesar to cover warranty work. I'll cross my fingers that I won't need it, but getting him to return calls is impossible.

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0 out of 1 people found this review helpful.

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We hired Austin Outdoor Solutions to put in a new patio and fix up the landscaping in the backyard - they came out - did a great quote - started when they said they would, charged us what they said they would - and did a GREAT job. We are thrilled with the new patio and how the whole yard looks.

5
★★★★★

We hired Austin Outdoor Solutions to put in a new patio and fix up the landscaping in the backyard - they came out - did a great quote - started when they said they would, charged us what they said they would - and did a GREAT job. We are thrilled with the new patio and how the whole yard looks.

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I needed to get my backyard set up so I could access it (I'm in a wheelchair). The team at Austin Outdoor solutions did a terriffic job making things accessible to me for the first time in the 5 years I've been living in this house. Now when I go outside I can enjoy my patio, plant vegetables in my new raised bed garden area, get around to all the points in the yard I need to etc..

The designer was really very good at working with me to develop a really nice plan that looks great and works for me -but will also work for someone who isn't in a wheelchair down the road when I sell this house. Sort of a universal design concept. At any rate I love it.

The work crew was here and gone - they didn't make a lot of noise and they didn't leave a big mess. They just came and did what they were supposed to and were gone.

The project started on time- and finished when they said it would - at the agreed on budget. I have to hire out a lot of things to outside contractors and I'm always amazed at how they end up charging me more than they said after the job is started - but not so at Austin Outdoor Solutions - they were extremely honest and I really appreciated it.

I would most definately hire them again - they took the time to really understand MY needs and design and build something for me. :-)

5
★★★★★

I needed to get my backyard set up so I could access it (I'm in a wheelchair). The team at Austin Outdoor solutions did a terriffic job making things accessible to me for the first time in the 5 years I've been living in this house. Now when I go outside I can enjoy my patio, plant vegetables in my new raised bed garden area, get around to all the points in the yard I need to etc..

The designer was really very good at working with me to develop a really nice plan that looks great and works for me -but will also work for someone who isn't in a wheelchair down the road when I sell this house. Sort of a universal design concept. At any rate I love it.

The work crew was here and gone - they didn't make a lot of noise and they didn't leave a big mess. They just came and did what they were supposed to and were gone.

The project started on time- and finished when they said it would - at the agreed on budget. I have to hire out a lot of things to outside contractors and I'm always amazed at how they end up charging me more than they said after the job is started - but not so at Austin Outdoor Solutions - they were extremely honest and I really appreciated it.

I would most definately hire them again - they took the time to really understand MY needs and design and build something for me. :-)

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I really like the owner of this business - I felt he is very honest and concerned about his work - and he personally stayed on site to make sure that things were done to his plan - I couldn't believe it!

The landscaping work I had done added an outdoor room and new landscaping by our existing pool. So included was a landscaping plan, new plants, an outdoor structure, and various masonry projects. This was a big project that took several weeks to completed- but I could not be happier with the results. It just looks fantastic.

If you are looking for a real landscaper who cares about the end result - this is the company to hire

5
★★★★★

I really like the owner of this business - I felt he is very honest and concerned about his work - and he personally stayed on site to make sure that things were done to his plan - I couldn't believe it!

The landscaping work I had done added an outdoor room and new landscaping by our existing pool. So included was a landscaping plan, new plants, an outdoor structure, and various masonry projects. This was a big project that took several weeks to completed- but I could not be happier with the results. It just looks fantastic.

If you are looking for a real landscaper who cares about the end result - this is the company to hire

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We had them in in September to put in an outdoor kitchen and new patio area in our home. They were easy to work with and really worked hard to make sure we were satisfied with the end result. My wife didn't like the initial grill that we'd picked out once it was installed and they got it switched out for a different model and didn't charge us an arm and a leg for changing our minds about it which was nice.

Overall the work crew was quiet and efficient. I would recommend them to anyone looking to do landscaping, masonry work, etc.

5
★★★★★

We had them in in September to put in an outdoor kitchen and new patio area in our home. They were easy to work with and really worked hard to make sure we were satisfied with the end result. My wife didn't like the initial grill that we'd picked out once it was installed and they got it switched out for a different model and didn't charge us an arm and a leg for changing our minds about it which was nice.

Overall the work crew was quiet and efficient. I would recommend them to anyone looking to do landscaping, masonry work, etc.

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Despite the fantastic comments we received from AOS provided references, our experience was a polar opposite of those. In short, I would not recommend AOS for any project, regardless of size.

In summary, we were misled and the overall experience was stressful and challenging. I can only say that either their business practices are questionable OR they are incompetent. We were asked for additional money once the project was begun and after the work was completed. Once we signed a contract and gave 30% down, we could almost never get a return call or a return email and had to perpetually hound them for responses. There were many, many promises broken throughout the project which at 10k I don??t consider to be a small project. Promise after broken promise resulted in a slipped start date six weeks after the promised date. And what was to be completed in 5 days took almost three weeks. After completing the project, final changes were never done and the company never returned as promised, likely, they had all their money. Lastly, compared to the portfolio of work, our finished workmanship was poor and the materials were thinned out, e.g. ? of mulch in beds as opposed to a proper bed dressing.

My advice is to stay clear of this company.

1
★☆☆☆☆

Despite the fantastic comments we received from AOS provided references, our experience was a polar opposite of those. In short, I would not recommend AOS for any project, regardless of size.

In summary, we were misled and the overall experience was stressful and challenging. I can only say that either their business practices are questionable OR they are incompetent. We were asked for additional money once the project was begun and after the work was completed. Once we signed a contract and gave 30% down, we could almost never get a return call or a return email and had to perpetually hound them for responses. There were many, many promises broken throughout the project which at 10k I don??t consider to be a small project. Promise after broken promise resulted in a slipped start date six weeks after the promised date. And what was to be completed in 5 days took almost three weeks. After completing the project, final changes were never done and the company never returned as promised, likely, they had all their money. Lastly, compared to the portfolio of work, our finished workmanship was poor and the materials were thinned out, e.g. ? of mulch in beds as opposed to a proper bed dressing.

My advice is to stay clear of this company.

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Really like Austin Outdoor Solutions- we had a terrible drainage issue and they really took care of it so now the yard looks great and isn't a big muddy mess after every rainstorm. We had another company implement their drainage solution a few years ago and paid quite a lot for it and it never worked right and they wouldn't come back out and fix it. Cesar at Austin Outdoor Solutions showed up on his own accord during the first rain after it they had finished working on our landscape just to make sure everything was working properly. I just happened to see him out there checking on things! Now that's attention to detail and great customer service!

5
★★★★★

Really like Austin Outdoor Solutions- we had a terrible drainage issue and they really took care of it so now the yard looks great and isn't a big muddy mess after every rainstorm. We had another company implement their drainage solution a few years ago and paid quite a lot for it and it never worked right and they wouldn't come back out and fix it. Cesar at Austin Outdoor Solutions showed up on his own accord during the first rain after it they had finished working on our landscape just to make sure everything was working properly. I just happened to see him out there checking on things! Now that's attention to detail and great customer service!

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