Le Pouf Luxury Pet Care

Le Pouf provides me with the best service I have ever experienced not only with taking care of my dog, Snicker, but any service I have ever had. They take care of Snicker in my own home providing him with the best care possible while I am gone. They email pictures of him to me every day while I am on vacation so that I can see him and know he is ok. They are always only a phone call away if I have nay questions and best of all Snicker is happy and relaxed when I get home. Le Pouf even checks my mail and waters my plants all for a price that is competitive with kennels. I never think to use any other service to care for my Pet's needs. They even take him to the vet and groomer for me while I am at work. Le Pouf is the best!

I love Le Pouf for all my pet care needs, they are the best! I know I can trust them to take care my both my dog and cat for pet sitting, walks, and trips to the daog park.

We've been using le pouf for over two years now. We use them for dog walking, overnights, and they take our dogs to the groomer. The girls that work there are very conscientious about our dogs' behavior and health. They've accomodated our special requests and last minute services graciously. I don't know how I would keep up with these dogs without their help. I would recommend le pouf to anyone who is busy and wants the best for their pets. We couldn't do it without them.

DO NOT EVEN THINK ABOUT TRUSTING YOUR BELOVED PETS WITH LE POUF. To understand why I feel so strongly, it is necessary to share our story...

We hired LePouf to provide overnight care for our pets while we were out of town for a week in May. It turns out our Le Pouf sitter lied to us profusely and did not even stay at our home...but that is minor relative to the fact that she also brought her dog into our home (against our explicit wishes) which resulted in a horrible dog fight in the middle of the night that prompted our neighbors to call 911. The sitter never told us of the incident, nor did she inform us that our dog's eye was seriously injured in the fight..EVEN when I specifically asked about the appearance of our dog's eye in a picture she text-messaged us, she told us she just had eye goobers, so we thought there was no need for concern! When we returned (a week after the fight) our home reeked of feces and urine due to terrible diarrhea our dog had been having from the pain of the injury she was suffering & the sitter's further negligence that led our dogs to urinate on our carpet. Sadly, our dog's eye was so severely infected from the injury, that had now progressed throughout the week without medical attention, that she nearly lost her eye. She has had surgery to save her eye, but she is still badly scarred and almost entirely blind in that eye.

We have pieced together all the facts of this case from the police officer's verbal and written reports, our neighbors accounts and information about the nature of the injury from our vet and opthalmologist. To top it off, Le Pouf is claiming NO RESPONSIBILITY for the negligence of their employee. Truly unbelievable and unprofessional.

This has been an absolutely heartbreaking ordeal for us and we just want to spare anyone else from going through anything close to what we did. There are far more reputable companies to trust with your precious pets. Talk to friends and fellow animal lovers and do plenty of research to find better pet care services...there are several highly reputable in the area (Case By Case and Fetch!, for overnight care, dog walks, etc. and Roscoe's Ranch, an exceptional boarding facility are just a few I know of). Don't make the same mistake that we did by using LePouf!

I was looking for a company that could take care of my pets while I was gone. They say on their website that they provide "custom" service. However, I contacted them and couldn't get anyone to get back to me. Pretty unprofessional if you ask me.. Needless to say, I ended up contacting Fetch Pet Care and was pleasantly suprised with their quick response time.

employees are friendly and knowledgeable, service is great. would definitely use them again. they have online payments too, very conveninent. used for pet sitting, haven't tried walking service

I've used Le Pouf for my two dogs for a few months. I left them because I was very turned off by some of the employee's action. I left from home late a few times and no one showed up to pick up my two dogs, then I returned home and found their note claiming that they picked up my dogs at a time an hour before I even left my house... Although they have a couple nice and responsible employees, it is those bad ones that disappoint me.

I almost don't want to write this review because I feel like we've found a real gem and are afraid to share it. Le Pouf doesn't just take care of your dog. They take care of neurotic owners as well (yes, I am one). They don't just kill time with your animal to collect money. They let them wear themselves out (while being supervised)until they come home to you deliriously happy. My dogs are much happier now than they were before we found Le Pouf. That's as good as it gets.

My wife and I have been looking for a new pet-sitter since we moved to Kirkland and we've been repeatedly disappointed by unreturned phone calls, places that sleep dogs in kennels, and a la carte syle pricing that gets expensive fast. We stumbled upon Le Pouf when searching on google, and we liked their website so we decided to give it a try. The owner Alissa showed up to our appointment on time and well prepared. She seemed very knowledgeable and she hit it off right away with our standoffish Yorkie, Paolo. Her staff (the two we've met) are very friendly and efficient, and we were releived to be able to pay online. We highly reccomend Le Pouf to anyone looking for better pet care.