Merle Norman Cosmetic Studio

★★★★★
  • 1428 Industrial Park Ave

    Redlands, CA 92374

    Map & Directions
  • 909-798-3566

About Merle Norman Cosmetic Studio

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I Love this Spa, Sylvia is an amazing and intuitive masseuse. She creates a loving, healing atmosphere for the clients. I will visit again very soon!

3
★★★★★

I Love this Spa, Sylvia is an amazing and intuitive masseuse. She creates a loving, healing atmosphere for the clients. I will visit again very soon!

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This store is horrible since the new owner took over. What we have now is someone who doesn't care about the customers and rude service. I now drive a littler further to get what this place lacks.

MERLE NORMAN COSMETIC STUDIO
(951)

3
★★★★★

This store is horrible since the new owner took over. What we have now is someone who doesn't care about the customers and rude service. I now drive a littler further to get what this place lacks.

MERLE NORMAN COSMETIC STUDIO
(951)

.

I love the new owner at Merle Morman cosmetic Studio, Sylvia. I went there because i heard some of my friends saying they buy their make up there and were talking about the specials she has on her Microdermabrasion. So i went there and was

3
★★★★★

I love the new owner at Merle Morman cosmetic Studio, Sylvia. I went there because i heard some of my friends saying they buy their make up there and were talking about the specials she has on her Microdermabrasion. So i went there and was

.

Three girlfriends and I got together in Redlands, California for the weekend. We stumbled upon this little spa in the Merle Norman store, and after checking out their services decided to give them a try. Sylvia, the owner, arranged an afternoon of beauty for us on very short notice. When we returned for our spa time the staff was ready and waiting for us. What a wonderful time! And what a great value! I chose the Valentine Package which includes a massage, a facial, Chi treatment, foot detox, hand and foot parafin wax, makeup session, eyebrow and lip wax. Lorraine did my facial and it was wonderful. Haiti did the parafin waxes, the foot detox, and my makeup. Everyone agreed I looked great when she finished. Sylvia did my massage and it was one of the best I ever had. Don't pass this little spa by, it is a hidden gem!

5
★★★★★

Three girlfriends and I got together in Redlands, California for the weekend. We stumbled upon this little spa in the Merle Norman store, and after checking out their services decided to give them a try. Sylvia, the owner, arranged an afternoon of beauty for us on very short notice. When we returned for our spa time the staff was ready and waiting for us. What a wonderful time! And what a great value! I chose the Valentine Package which includes a massage, a facial, Chi treatment, foot detox, hand and foot parafin wax, makeup session, eyebrow and lip wax. Lorraine did my facial and it was wonderful. Haiti did the parafin waxes, the foot detox, and my makeup. Everyone agreed I looked great when she finished. Sylvia did my massage and it was one of the best I ever had. Don't pass this little spa by, it is a hidden gem!

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.

Thanks to Merle Norman & Entice Me Photography, I have a great maternity pictures that I could look and reprint however many as possible. Sylvia the new owner is really great and very helpful. I'm so greatful that I made the phone call to

3
★★★★★

Thanks to Merle Norman & Entice Me Photography, I have a great maternity pictures that I could look and reprint however many as possible. Sylvia the new owner is really great and very helpful. I'm so greatful that I made the phone call to

.

What would I do without excellent photography! I'm one of those people that freezes up when I see a camera. I had warned Sylvia that it would be difficult to get a good picture of me but I really needed to have one for my work. Sylvia

3
★★★★★

What would I do without excellent photography! I'm one of those people that freezes up when I see a camera. I had warned Sylvia that it would be difficult to get a good picture of me but I really needed to have one for my work. Sylvia

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This Place really suprised me! The location is great, and the employee's are super nice. All of their services are one of a kind they will customize anything to fit your needs or concerns, it's wonderful!

5
★★★★★

This Place really suprised me! The location is great, and the employee's are super nice. All of their services are one of a kind they will customize anything to fit your needs or concerns, it's wonderful!

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.

This Salon is amazing! it's really like no other around here. the customer service is awesome! and best of all you don't feel rushed when you walk into this spa! they customize everything to fit your concerns and needs! i recommend them to

3
★★★★★

This Salon is amazing! it's really like no other around here. the customer service is awesome! and best of all you don't feel rushed when you walk into this spa! they customize everything to fit your concerns and needs! i recommend them to

.

I recently went in to have a Bodiour Photo Shoot. I was a little nervous but Sylvia made me feel so comfortable and did a amazing job. My photos where amazing. The customer service was some of the best I have ever experienced. She did my

3
★★★★★

I recently went in to have a Bodiour Photo Shoot. I was a little nervous but Sylvia made me feel so comfortable and did a amazing job. My photos where amazing. The customer service was some of the best I have ever experienced. She did my

.

I am very happy to say that when I walked in, the studio speaks for itself. The atmosphere was completely enticing as well as my overall experience. I love this place, the customer service was very friendly and made me feel comfortable

3
★★★★★

I am very happy to say that when I walked in, the studio speaks for itself. The atmosphere was completely enticing as well as my overall experience. I love this place, the customer service was very friendly and made me feel comfortable

.

I've had difficulty for years with the right shade of foundation but the idea of going to a mall for a spendy makeup consult does not appeal. I went into this studio in Redlands because I was having some boudoir (sp?) photography done (and they have a day spa too - everything for a ME day under one roof!!), and I was delighted by this salon! The owner, Sylvia, took one look at my olive-toned complexion and poof! She immediately produced the PERFECT foundation for my color and my complexion! I felt like a rock star for that hour or so because of my makeup and her professionalism behind the camera. I'm not sure why the reviews aren't better, but I know a treasure in customer service, product selection, and sheer number of services provided when I see it.

5
★★★★★

I've had difficulty for years with the right shade of foundation but the idea of going to a mall for a spendy makeup consult does not appeal. I went into this studio in Redlands because I was having some boudoir (sp?) photography done (and they have a day spa too - everything for a ME day under one roof!!), and I was delighted by this salon! The owner, Sylvia, took one look at my olive-toned complexion and poof! She immediately produced the PERFECT foundation for my color and my complexion! I felt like a rock star for that hour or so because of my makeup and her professionalism behind the camera. I'm not sure why the reviews aren't better, but I know a treasure in customer service, product selection, and sheer number of services provided when I see it.

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.

I love this studio! I've had difficulty finding a foundation that matches my tone, but the owner, Sylvia (who evidently is the new owner), took one look at me and immediately produced not only the perfect shade, but one that also works

3
★★★★★

I love this studio! I've had difficulty finding a foundation that matches my tone, but the owner, Sylvia (who evidently is the new owner), took one look at me and immediately produced not only the perfect shade, but one that also works

.

For many years, I have been struggling with feet pain due to heel spurs. My only alternative was surgery according to my doctor. I went in to see Sylvia, whom I heard was an amazing therapist and taught massage therapy for many years. I was skeptical at first but after my first visit I noticed a dramatic change. I had minimal pain and increased movement in my ankles. This was truly a blessing.

5
★★★★★

For many years, I have been struggling with feet pain due to heel spurs. My only alternative was surgery according to my doctor. I went in to see Sylvia, whom I heard was an amazing therapist and taught massage therapy for many years. I was skeptical at first but after my first visit I noticed a dramatic change. I had minimal pain and increased movement in my ankles. This was truly a blessing.

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.

I went in last week for a make-over. The owner did a great job and showing me how to apply my make-up and explained why certain colors didnt work. The color combination she picked for me was beautiful. I wish I would have done this sooner, since the make-up I was wearing was making me look old and drab.

5
★★★★★

I went in last week for a make-over. The owner did a great job and showing me how to apply my make-up and explained why certain colors didnt work. The color combination she picked for me was beautiful. I wish I would have done this sooner, since the make-up I was wearing was making me look old and drab.

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.

I bought a gift certificate during the Christmas seaon for my wife and I. I recieved a massage and my wife got a facial. We truly had a relaxing experience. The massage therapist who is also the owner, is extraodinary. Her massage technique is specialized and detailed in addressing problems, such as my sciatic pain. The movement in my leg improved greatly, something I had not been able to do for a year. I was very surprised and had never experience a massage therapy session such as this. My wife, loved her facial and said she fell asleep.

5
★★★★★

I bought a gift certificate during the Christmas seaon for my wife and I. I recieved a massage and my wife got a facial. We truly had a relaxing experience. The massage therapist who is also the owner, is extraodinary. Her massage technique is specialized and detailed in addressing problems, such as my sciatic pain. The movement in my leg improved greatly, something I had not been able to do for a year. I was very surprised and had never experience a massage therapy session such as this. My wife, loved her facial and said she fell asleep.

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.

I had such an amazing experience when I went there, they have great cusomer service and are professional. The staff was Knowledgeable and answered all my quesitons, they were thorough with explaining their products. I finaly found a place

3
★★★★★

I had such an amazing experience when I went there, they have great cusomer service and are professional. The staff was Knowledgeable and answered all my quesitons, they were thorough with explaining their products. I finaly found a place

.

I bought a gift certificate during the Christmas seaon for my wife and I. I recieved a massage and my wife got a facial. We truly had a relaxing experience. The massage therapist who is also the owner, is extraodinary. Her massage

3
★★★★★

I bought a gift certificate during the Christmas seaon for my wife and I. I recieved a massage and my wife got a facial. We truly had a relaxing experience. The massage therapist who is also the owner, is extraodinary. Her massage

.

I recently visited Merle Norman and Alec Ian Day Spa and I found the experience to be a little piece of heaven. I started my spa visit with fruit, water and cookies, followed with a facial, massage, hand and foot parrafin and more! The

3
★★★★★

I recently visited Merle Norman and Alec Ian Day Spa and I found the experience to be a little piece of heaven. I started my spa visit with fruit, water and cookies, followed with a facial, massage, hand and foot parrafin and more! The

.

Alichia Ryan Salon is located in the Denver Metro area. Alichia owned the Redlands Merle Norman Studio for over 13 years maintaining an award winning studio every year in business. Since her departure, the services provided are not performed by Alichia since she maintains the highest standards in the industry for permanent make-up and eyelash extensions. Recently, Alichia was recognized by Xtreme Eyelashes as the top specialist for the month among the over 6000 eyelash stylists in the world. You can visit www.alichiaryan.com for updates and to call for an appointment.

5
★★★★★

Alichia Ryan Salon is located in the Denver Metro area. Alichia owned the Redlands Merle Norman Studio for over 13 years maintaining an award winning studio every year in business. Since her departure, the services provided are not performed by Alichia since she maintains the highest standards in the industry for permanent make-up and eyelash extensions. Recently, Alichia was recognized by Xtreme Eyelashes as the top specialist for the month among the over 6000 eyelash stylists in the world. You can visit www.alichiaryan.com for updates and to call for an appointment.

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Business Response:

Alichia Ryan Salon located at 1428 Industrial Park Ave, Redlands CA, has moved to Colorado. 1428 Industrial Park Ave is operating as Merle Norman Cosmetics and Alec Ian Day Spa. We do not offer Permanent make-up, however we do offer eyelash extensions. The eyelash extensions are performed by a Five Time Award Winning Eyelash Expert, Cristie Godinez, known as the eyelash queen in the Inland Empire.
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I just wanted to write everyone as the new manager of Merle Norman and Alec Ian Day Spa and personally say that I am sorry that some of you had a bad experience here in the past. We are under new ownership and have all new staff. If you give us a try I know that you will love the spa experience. We still have all the quality Merle Norman products but we also have opened the Alec Ian Day Spa where we offer botanical facials, body waxing, microdermabrasion, lash extensions, massages, hot stone therapy, detox foot spa, and much more!!! We are having a hugh celebration on October 4th 2008 from 10am to 6pm for our Grand Re-opening of Merle Norman and the Grand Opening of Alec Ian Day spa! K-Frog 95.1 will be here from 2-4!!!Our sale will be buy any Merle Norman product at regular price get a second item at equal or less value for 25% off and 60% off all spa services!!!Hope to see you there!

5
★★★★★

I just wanted to write everyone as the new manager of Merle Norman and Alec Ian Day Spa and personally say that I am sorry that some of you had a bad experience here in the past. We are under new ownership and have all new staff. If you give us a try I know that you will love the spa experience. We still have all the quality Merle Norman products but we also have opened the Alec Ian Day Spa where we offer botanical facials, body waxing, microdermabrasion, lash extensions, massages, hot stone therapy, detox foot spa, and much more!!! We are having a hugh celebration on October 4th 2008 from 10am to 6pm for our Grand Re-opening of Merle Norman and the Grand Opening of Alec Ian Day spa! K-Frog 95.1 will be here from 2-4!!!Our sale will be buy any Merle Norman product at regular price get a second item at equal or less value for 25% off and 60% off all spa services!!!Hope to see you there!

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.

I work at Merle Norman in Redlands. We are under new ownership and have a completely new, experienced & friendly staff. I would like to personally apologize for any bad experiences with the previous staff. We now have a new spa called Alec Ian Day Spa in the back of the studio which is very relaxing. Grand re-opening celebration on Saturday October 4th from 10am-6pm with a DJ, refreshments, and prizes. Buy one Merle Norman product, get the second at 25% off. All first time visits get 50% off any spa service. Come in and see us and I promise you wont be dissapointed!

2
★★☆☆☆

I work at Merle Norman in Redlands. We are under new ownership and have a completely new, experienced & friendly staff. I would like to personally apologize for any bad experiences with the previous staff. We now have a new spa called Alec Ian Day Spa in the back of the studio which is very relaxing. Grand re-opening celebration on Saturday October 4th from 10am-6pm with a DJ, refreshments, and prizes. Buy one Merle Norman product, get the second at 25% off. All first time visits get 50% off any spa service. Come in and see us and I promise you wont be dissapointed!

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.

I received a gift certificate for this salon from my boyfriend and was so excited to use it --- that is until I tried to schedule a service, they made me feel like it was a big inconvenience to them, upon arrival they repeatedly made

3
★★★★★

I received a gift certificate for this salon from my boyfriend and was so excited to use it --- that is until I tried to schedule a service, they made me feel like it was a big inconvenience to them, upon arrival they repeatedly made

.

I read the other reviews and Alichia is no longer at this location. I had lash extensions done here and will not go back, nor recommend this salon to anyone. The woman who did my lashes assured me she had \r
1 1/2 years experience doing

3
★★★★★

I read the other reviews and Alichia is no longer at this location. I had lash extensions done here and will not go back, nor recommend this salon to anyone. The woman who did my lashes assured me she had \r
1 1/2 years experience doing

Pros: Near my home

Cons: Unprofessional

.

I had lash extensions done here and won't EVER go back! The woman who did them assured me that she had been doing this for 1 1/2 years, and she did a great job on my left eye, but the right eye came out terrible. Lashes were sticking out all over and there were little gobs of glue on my eye lid. She assured me that the lashes would straighten out and be okay. By Sunday the lashes on my right eye were clumped like a bad Tammy Faye makeover with lashes and glue sticking out all over. I had to remove them since I looked ridiculous. When I contacted the salon the girl was very apologetic (not the one who did the work). No professional should 1) lie to a client when the mess up, and 2) let a client walk out looking awful.

1
★☆☆☆☆

I had lash extensions done here and won't EVER go back! The woman who did them assured me that she had been doing this for 1 1/2 years, and she did a great job on my left eye, but the right eye came out terrible. Lashes were sticking out all over and there were little gobs of glue on my eye lid. She assured me that the lashes would straighten out and be okay. By Sunday the lashes on my right eye were clumped like a bad Tammy Faye makeover with lashes and glue sticking out all over. I had to remove them since I looked ridiculous. When I contacted the salon the girl was very apologetic (not the one who did the work). No professional should 1) lie to a client when the mess up, and 2) let a client walk out looking awful.

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0 out of 1 people found this review helpful.

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Alichia is extremely professional. She explains procedures pro-cons and educates you as you completes procedures. She is very kind and thoughtful. She guarantees her services and has great customer first service.

3
★★★★★

Alichia is extremely professional. She explains procedures pro-cons and educates you as you completes procedures. She is very kind and thoughtful. She guarantees her services and has great customer first service.

Pros: Everything about the shop is efficient and professional

Cons: All good

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The services provided to me by Alichia at this Merle Norman Salon in Redlands were superb. Alichia is pleasant and thorough with her work. She takes her time and ensures the customer is is fully satisfied before leaving the salon. It

3
★★★★★

The services provided to me by Alichia at this Merle Norman Salon in Redlands were superb. Alichia is pleasant and thorough with her work. She takes her time and ensures the customer is is fully satisfied before leaving the salon. It

Pros: Parking, location, ambience, customer service, products (quality/variety), services provided, and a wide range of services available

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I received a certificate to this salon as a birthday gift! Now I was so excited to take advantage of it....how very disappointing though! From the start the salon treated me very poorly, even refused to schedule me for certain parts of this gift certificate experience. When I was able to go to 2 of the 5 items listed they did nothing to try to make it a relaxing, nice experience. A salt scrub was done but only half of what had been advertised. The staff were very unfriendly and unhelpful.

1
★☆☆☆☆

I received a certificate to this salon as a birthday gift! Now I was so excited to take advantage of it....how very disappointing though! From the start the salon treated me very poorly, even refused to schedule me for certain parts of this gift certificate experience. When I was able to go to 2 of the 5 items listed they did nothing to try to make it a relaxing, nice experience. A salt scrub was done but only half of what had been advertised. The staff were very unfriendly and unhelpful.

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0 out of 1 people found this review helpful.

 

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