ABQ Sitters, LLC

★★☆☆☆
  • 8850 Holly Ave NE

    Albuquerque, NM 87122

    Map & Directions
  • 505-280-9202

About ABQ Sitters, LLC

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  • Baby Sitters

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My husband and I were in town for a conference at the convention center. We have a eight week old baby and decided last minute a few days before the trip to get a baby sitter to help us out. I looked online and there were only two agencies in Albuquerque. ABQ sitters was reasonably priced and fit our needs. The other company wanted to charge more than double- $45 a day for service fee plus about 20 dollars per hr for the sitter, which was way more than we wanted to spend.

I saw the reviews about ABQ sitters and was a little concerned but then felt much better when i called the concierge at our hotel, Hyatt Regency, to see whom they would recommended-- they said they only refer to ABQ sitters. So we took a chance and contacted them.

Magali was prompt in answering our email request. I agree with previous post that she was hard to reach by phone but very quick to respond with email.. She set us up with two baby sitters for our three day request. One had to cancel so Magali found Mandy to fill in. Both sitters called me less than 24 hrs later for a phone interview. Mandy was very professional and experienced and thankfully was available all three days. Boy did we luck out!! She was prompt, reliable, and accommodating to our time schedule and needs. Most importantly she was really really great with our son! Our son is so young I was scared to trust anyone, but I could tell right away that Mandy was very experienced. She played and sang to him and soothed him when he was fussy. She gave me the peace of mind to leave our son in her care to attend my work conference and even explore the city a little.

Overall a great company, very professional, reliable. If I was in Albuquerque again, we would definitely use them!!

5
★★★★★

My husband and I were in town for a conference at the convention center. We have a eight week old baby and decided last minute a few days before the trip to get a baby sitter to help us out. I looked online and there were only two agencies in Albuquerque. ABQ sitters was reasonably priced and fit our needs. The other company wanted to charge more than double- $45 a day for service fee plus about 20 dollars per hr for the sitter, which was way more than we wanted to spend.

I saw the reviews about ABQ sitters and was a little concerned but then felt much better when i called the concierge at our hotel, Hyatt Regency, to see whom they would recommended-- they said they only refer to ABQ sitters. So we took a chance and contacted them.

Magali was prompt in answering our email request. I agree with previous post that she was hard to reach by phone but very quick to respond with email.. She set us up with two baby sitters for our three day request. One had to cancel so Magali found Mandy to fill in. Both sitters called me less than 24 hrs later for a phone interview. Mandy was very professional and experienced and thankfully was available all three days. Boy did we luck out!! She was prompt, reliable, and accommodating to our time schedule and needs. Most importantly she was really really great with our son! Our son is so young I was scared to trust anyone, but I could tell right away that Mandy was very experienced. She played and sang to him and soothed him when he was fussy. She gave me the peace of mind to leave our son in her care to attend my work conference and even explore the city a little.

Overall a great company, very professional, reliable. If I was in Albuquerque again, we would definitely use them!!

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First red flag - the owner, Magali Preston, refuses to answer any phone calls. She only responds by emails, and in about a day or two. The first babysitter she referred was great, I admit, but unfortunately, she was unavailable for the date/time we requested for our third babysitter request . I emailed Magali (because she does not take phone calls), requesting another sitter and also asked that the person she was referring to me, call first, so I could set up a time to meet with her. The first sitter she referred never called. I emailed Magali with my concerns and she referred a second sitter, Reiko, who finally called me after duplicate requests I made to Magali. When Reiko, "Rey", finally called me she seemed completely irritated that she had to call me. I indicated to her that I wanted to meet her before the babysitting date. She asked "for what?" The conversation became increasingly uncomfortable after that and long story short, I cancelled the babysitter request and my membership altogether. Even though I sent an email, left a voice mail, and sent a second email to Magali about my concerns with her referral, she never cared to speak to me.
Save your money and your time - there are far better, more professional and more ethical babysitter referral agencies out there. I am still appalled at the unprofessionalism, thoughtless and uncaring behavior displayed by Magali Preston.

1
★☆☆☆☆

First red flag - the owner, Magali Preston, refuses to answer any phone calls. She only responds by emails, and in about a day or two. The first babysitter she referred was great, I admit, but unfortunately, she was unavailable for the date/time we requested for our third babysitter request . I emailed Magali (because she does not take phone calls), requesting another sitter and also asked that the person she was referring to me, call first, so I could set up a time to meet with her. The first sitter she referred never called. I emailed Magali with my concerns and she referred a second sitter, Reiko, who finally called me after duplicate requests I made to Magali. When Reiko, "Rey", finally called me she seemed completely irritated that she had to call me. I indicated to her that I wanted to meet her before the babysitting date. She asked "for what?" The conversation became increasingly uncomfortable after that and long story short, I cancelled the babysitter request and my membership altogether. Even though I sent an email, left a voice mail, and sent a second email to Magali about my concerns with her referral, she never cared to speak to me.
Save your money and your time - there are far better, more professional and more ethical babysitter referral agencies out there. I am still appalled at the unprofessionalism, thoughtless and uncaring behavior displayed by Magali Preston.

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We make an annual trip to the Santa Fe Opera every year with friends. We had used ABQ Sitters before on a couple of occasions with no problems, and so felt confident we wouldn't have any problem using one of their sitters for this very anticipated night out. We booked a sitter we had used before a week prior to the event and were assured she had availability and would be at our house at 6:30 the night of the opera. We waited...and waited...and waited. Sitter never showed. Never answered her cell phone and the owner of ABQ Sitters (Magali Preston) never answered hers either. Sent an email the next day explaining what happened and asking what happened - no response or explanation. We still don't know what happened and why the sitter didn't show. Extremely disappointing experience obviously. We will not be using ABQ Sitters again and don't recommend them to others either. You're much better off using a friend or family member to sit for you, because then at least if they don't show up you will probably be able to get an explanation, at least.

1
★☆☆☆☆

We make an annual trip to the Santa Fe Opera every year with friends. We had used ABQ Sitters before on a couple of occasions with no problems, and so felt confident we wouldn't have any problem using one of their sitters for this very anticipated night out. We booked a sitter we had used before a week prior to the event and were assured she had availability and would be at our house at 6:30 the night of the opera. We waited...and waited...and waited. Sitter never showed. Never answered her cell phone and the owner of ABQ Sitters (Magali Preston) never answered hers either. Sent an email the next day explaining what happened and asking what happened - no response or explanation. We still don't know what happened and why the sitter didn't show. Extremely disappointing experience obviously. We will not be using ABQ Sitters again and don't recommend them to others either. You're much better off using a friend or family member to sit for you, because then at least if they don't show up you will probably be able to get an explanation, at least.

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I have been looking for sitter for some time now and I got online hoping to find a company in Abq. I found ABQ sitters and when I called the telephone number already belong to someone else. Down the search page I found another number so I called it. The woman who answered the phone was talking to some one else while she answered the phone then she answered hello instead of her company name. I apologized because I thought I had the wrong number. I said I am looking for abq sitters and she said you have the right number. I asked her if she could give me information about her company and she instantly refered me to the website. I said since I have you on the phone can you tell me a little about your company. Her response to me was "What do you want to know" and it was as though I was bothering her. The process this company has to grow their business and keep clients happy is not professional. If your hurting for a sitter keep looking because I would not recommend this company. They do not seem to have their heart in it and my children mean to much to me to rely on someone like this. It's to bad I have to even rate them.

1
★☆☆☆☆

I have been looking for sitter for some time now and I got online hoping to find a company in Abq. I found ABQ sitters and when I called the telephone number already belong to someone else. Down the search page I found another number so I called it. The woman who answered the phone was talking to some one else while she answered the phone then she answered hello instead of her company name. I apologized because I thought I had the wrong number. I said I am looking for abq sitters and she said you have the right number. I asked her if she could give me information about her company and she instantly refered me to the website. I said since I have you on the phone can you tell me a little about your company. Her response to me was "What do you want to know" and it was as though I was bothering her. The process this company has to grow their business and keep clients happy is not professional. If your hurting for a sitter keep looking because I would not recommend this company. They do not seem to have their heart in it and my children mean to much to me to rely on someone like this. It's to bad I have to even rate them.

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Business Response:

Explanation Hi Sandra, It is unfortunate that you called just when my 2.5 yr old woke up from his afternoon nap. He is sick and as you know when children are sick they require a lot of attention. In hind-sight, I should have not answered my cell phone and I should have just let it go to voicemail, but I was expecting a very important phone call regarding a job this evening. I too am a mother of 2 boys, 4 and 2.5 and my children are my life! It is for this reason I started ABQ Sitters. I apologize you caught me at a bad time. If you would like I can provide you with endless references of families who use our service (over 300) and I am certain they will all have wonderful things to say about me and my organization. May GOD bless you and have a great weekend. Magali Preston, Owner
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I contracted ABQ-Sitters to watch my 3-yr old whilst I went to class 2x per week. I only used them for about 1.5months. In that time the sitters were often late, no-shows and I missed 2 quizzes in a pre-med course because of them. Once the owner came by for the no-shower. I was so grateful & upon returning asked what I owed her. Magali laughed & told me not to worry about it. Later she charged me & asked If I actually thought she worked for free! I couldn't believe it! My account was charged for more than the normal amount & she said in her head she thought she'd just charge me!? She must've realized this gross error & dropped off the refund check, but 1wk before finals she dropped me!!!? How rude, unprofessional, inconsiderate, shallow & shame on Magali for posing as an alli for women in the workforce!!!! :(

1
★☆☆☆☆

I contracted ABQ-Sitters to watch my 3-yr old whilst I went to class 2x per week. I only used them for about 1.5months. In that time the sitters were often late, no-shows and I missed 2 quizzes in a pre-med course because of them. Once the owner came by for the no-shower. I was so grateful & upon returning asked what I owed her. Magali laughed & told me not to worry about it. Later she charged me & asked If I actually thought she worked for free! I couldn't believe it! My account was charged for more than the normal amount & she said in her head she thought she'd just charge me!? She must've realized this gross error & dropped off the refund check, but 1wk before finals she dropped me!!!? How rude, unprofessional, inconsiderate, shallow & shame on Magali for posing as an alli for women in the workforce!!!! :(

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Message from ABQ Sitters, LLC

Albuquerque's 24 hour Babysitting Service. ABQ Sitters provides on-call babysitting 7 days a week - 365 days a year. We have hourly, weekly & monthly rates.

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