Northside Ford

★★★★☆
Sales Hours: 9 a.m. to 9 p.m. Monday through Saturday Service Hours: 7 a.m. to 9 p.m. Monday through Friday 8 a.m. through 5 p.m. Saturday
  • 12300 San Pedro Ave

    San Antonio, TX 78216

    Map & Directions
  • 210-525-9800

About Northside Ford

Categories
  • Auto Dealers
  • Custom Car Dealers
  • New Car Dealers
  • Used Car Dealers
  • Used Cars
  • Automotive Repair
  • Auto Parts & Accessories
  • Oil Changes
  • Tires
Details
  • Ford
  • Ford
Hours
M-F 8:30am-9pm, Sa 9am-9pm, Su Closed
Emails
  • info@nsford.com
Payment Options
  • Financing
  • American Express
  • Discover
  • MasterCard
  • Visa
  • Check
  • Invoice
  • Cash
Brands
  • Ford

Automotive

Automotive
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Service Center and Body Shop

Body Shop

Northside Ford is the first “green” body shop in San Antonio. Our specially trained Body Shop Professionals have all the parts, tools & expertise to repair your vehicle’s damage. Let our pros fix it right…the first time. Fast, Easy Service. You don’t want to wait any longer than necessary to get your vehicle back. We repair all makes and models.

    Service Department

    If you are looking for expert auto repair in San Antonio, our Northside Ford service center is your one stop shop that comes without the hassle or long wait. We value your time, and that is why we provide convenient car service for busy people. Be sure to take advantage of our oil change coupons and browse through our service specials and parts specials to get our current service discounts. We pride in making used cars look and feel as good as new again.
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      3.8 15
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      .

      Northside Ford at San Pedro took really good care of me and my family. I had no where to leave my girls, ages 5 and 7, and had to bring them along. My girls loved the play gym they have inside. They also have a sandwich shop for snacks. This is a plus for a mom like me. The service I received was quick, up front, and honest.
      I couldn't have asked for a better day. They worked with the payment range that I requested and my new MUSTANG is beautiful. Thanks Northside Ford!

      5
      ★★★★★

      Northside Ford at San Pedro took really good care of me and my family. I had no where to leave my girls, ages 5 and 7, and had to bring them along. My girls loved the play gym they have inside. They also have a sandwich shop for snacks. This is a plus for a mom like me. The service I received was quick, up front, and honest.
      I couldn't have asked for a better day. They worked with the payment range that I requested and my new MUSTANG is beautiful. Thanks Northside Ford!

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      .

      Mr. Wayne Alderman answered all my questions about the car I was going to purchase and has been very helpful with the purchase of my vehicle . Great dealer and I plan to do business there again in the future .

      4
      ★★★★☆

      Mr. Wayne Alderman answered all my questions about the car I was going to purchase and has been very helpful with the purchase of my vehicle . Great dealer and I plan to do business there again in the future .

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      .

      I just love our new Fusion! Our sales rep made the experience very easy and we were in and out in less than 2 hours. We actually ended up with a nicer model than originally expected and were able to finance for the payment we wanted.

      Great job! We will definitely be back when our son turns 16 next year.

      5
      ★★★★★

      I just love our new Fusion! Our sales rep made the experience very easy and we were in and out in less than 2 hours. We actually ended up with a nicer model than originally expected and were able to finance for the payment we wanted.

      Great job! We will definitely be back when our son turns 16 next year.

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      .

      We have bought our cars from Northside Ford for many years and Skip McAdams is who we buy from every time. He is honest and trys to make the car buying experience as simple as possible. This applies to the finance department also. We have never had a problem with any of our cars. We moved to Arizona and when we decided to get a new car we drove all the way back to Texas and bought yet another car from Northside. We have just never had a bad experience with them.

      5
      ★★★★★

      We have bought our cars from Northside Ford for many years and Skip McAdams is who we buy from every time. He is honest and trys to make the car buying experience as simple as possible. This applies to the finance department also. We have never had a problem with any of our cars. We moved to Arizona and when we decided to get a new car we drove all the way back to Texas and bought yet another car from Northside. We have just never had a bad experience with them.

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      .

      well unfortunately my parts came in 2 days later then expected.the guys in the parts department redeemed themselves by reimbursing my fright fee and giing me 1 of the parts for free.u know who you are..ty-precisionautomasters.net

      3
      ★★★☆☆

      well unfortunately my parts came in 2 days later then expected.the guys in the parts department redeemed themselves by reimbursing my fright fee and giing me 1 of the parts for free.u know who you are..ty-precisionautomasters.net

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      .

      Northside Ford does not know customer service. My mother just bought a used Oldsmobile from them. She hasn't had the car for a full month when the front valance and bracket broke.

      When she bought the car Mr. Will Franklin was her "best friend". She specifically asked what were to happen if something went wrong with the vehicle when Mr. Franklin said "We at Northside take care of our customers."

      After the incident with the valance she went back to them and was told that she "Had to have run over something which caused the damage" There is no damage other than ripped out mounting holes where the valance is to be attached. Upon further looking at the car I have found that there are bolts missing which hold the moulding around the wheel well in place. I imagine that was her fault as well. They claimed to have done some 165 point inspection and to have the vehicle detailed to get rid of some scratches...not done.

      Instead of "standing by their customer" and creating a good customer experiance...they got their check and are leaving her out to dry.

      I will handle the repairs myself...but if you are looking for a used car...do yourself a huge favor and steer clear of these folks.

      1
      ★☆☆☆☆

      Northside Ford does not know customer service. My mother just bought a used Oldsmobile from them. She hasn't had the car for a full month when the front valance and bracket broke.

      When she bought the car Mr. Will Franklin was her "best friend". She specifically asked what were to happen if something went wrong with the vehicle when Mr. Franklin said "We at Northside take care of our customers."

      After the incident with the valance she went back to them and was told that she "Had to have run over something which caused the damage" There is no damage other than ripped out mounting holes where the valance is to be attached. Upon further looking at the car I have found that there are bolts missing which hold the moulding around the wheel well in place. I imagine that was her fault as well. They claimed to have done some 165 point inspection and to have the vehicle detailed to get rid of some scratches...not done.

      Instead of "standing by their customer" and creating a good customer experiance...they got their check and are leaving her out to dry.

      I will handle the repairs myself...but if you are looking for a used car...do yourself a huge favor and steer clear of these folks.

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      .

      I had bought a 07 Sport-Trac from North Side. From day one, I had a bubbling sound coming from under the dash that is vary loud. They stripped the dash three times and finally told me they couldn??t figure it out. I work with a woman that bought the same from them, had the same problems, was told the same thing and took it to New Braunfels. They recognized the problem right away a fixed it within two days.

      My wife had bought a 06 Excursion from them, took it in for electrical problems, again they couldn??t figure it out.

      My step-son bought a 08 Focus. Being his first car, he took a picture of it while we where deciding to buy or not. When they started the paperwork, we noticed that the sticker price had changed from what they had on the window. The idiot sales woman that was ??helping? us finally called over the manager. He actually called us liars. My step-son showed him the picture he had taken and the man said that we had faked the picture or had taken it long before that day.

      My advice would be to go anywhere but to North Side Ford. Just because they have a large dealership, doesn??t mean they have what it takes to give the service you would expect.

      1
      ★☆☆☆☆

      I had bought a 07 Sport-Trac from North Side. From day one, I had a bubbling sound coming from under the dash that is vary loud. They stripped the dash three times and finally told me they couldn??t figure it out. I work with a woman that bought the same from them, had the same problems, was told the same thing and took it to New Braunfels. They recognized the problem right away a fixed it within two days.

      My wife had bought a 06 Excursion from them, took it in for electrical problems, again they couldn??t figure it out.

      My step-son bought a 08 Focus. Being his first car, he took a picture of it while we where deciding to buy or not. When they started the paperwork, we noticed that the sticker price had changed from what they had on the window. The idiot sales woman that was ??helping? us finally called over the manager. He actually called us liars. My step-son showed him the picture he had taken and the man said that we had faked the picture or had taken it long before that day.

      My advice would be to go anywhere but to North Side Ford. Just because they have a large dealership, doesn??t mean they have what it takes to give the service you would expect.

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      1 out of 1 people found this review helpful.

      .

      Normally purchasing a vehicle is a very painful and persuading process, but this was a very simple and professional buying experience. I brought the blue book value info of the vehicle I was trading in and found the exact vehicle I wanted on their lot. The Salesman (Rowdy Huff) and the Sales manager did an outstanding job meeting me on the trade-in value and the purchase value. I would buy cars there everyday if I was a millionaire. I will definitely recommend them to anyone in the market.

      5
      ★★★★★

      Normally purchasing a vehicle is a very painful and persuading process, but this was a very simple and professional buying experience. I brought the blue book value info of the vehicle I was trading in and found the exact vehicle I wanted on their lot. The Salesman (Rowdy Huff) and the Sales manager did an outstanding job meeting me on the trade-in value and the purchase value. I would buy cars there everyday if I was a millionaire. I will definitely recommend them to anyone in the market.

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      .

      I was lied to by the body shop manager. He told me Northside could do the work, "no problem" and the day the work was to start, he retracted and told me I could keep my deductible because they couldn't do it which would leave the car looking uneven and trashy. I reported him and they didn't care. I was told that basically, no one lies there...HA! WAY TO GO AND DO BUSINESS. NO MORE MONEY FROM ME OR MY INSURANCE COMPANY!

      1
      ★☆☆☆☆

      I was lied to by the body shop manager. He told me Northside could do the work, "no problem" and the day the work was to start, he retracted and told me I could keep my deductible because they couldn't do it which would leave the car looking uneven and trashy. I reported him and they didn't care. I was told that basically, no one lies there...HA! WAY TO GO AND DO BUSINESS. NO MORE MONEY FROM ME OR MY INSURANCE COMPANY!

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      1 out of 1 people found this review helpful.

      .

      I "WAS" a software vendor for Northside Ford for a number of years. Spending the time in Northside, that was necessary for me to support my product, gave me the unique opportunity to see how they treated their customers in real time. I have been in and out of dealerships for many years and have seen the worst to the best. I would rate Northside Ford as well as their personnel with the few elite that are on my list. Their people are friendly and helpful and the environment is friendly.
      Chad Worrel is a geter done kind of guy but more importantly, he is a get it done right guy. This is a store that I would feel comfortable sending my friends and relatives to!
      Unfortunately, most people will not write a review. If you had a positive experience with Northside Ford, let them know!!!

      George

      5
      ★★★★★

      I "WAS" a software vendor for Northside Ford for a number of years. Spending the time in Northside, that was necessary for me to support my product, gave me the unique opportunity to see how they treated their customers in real time. I have been in and out of dealerships for many years and have seen the worst to the best. I would rate Northside Ford as well as their personnel with the few elite that are on my list. Their people are friendly and helpful and the environment is friendly.
      Chad Worrel is a geter done kind of guy but more importantly, he is a get it done right guy. This is a store that I would feel comfortable sending my friends and relatives to!
      Unfortunately, most people will not write a review. If you had a positive experience with Northside Ford, let them know!!!

      George

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      0 out of 1 people found this review helpful.

      .

      Me and my husband had a great experience at Northside Ford we went to purchase an economical vehicle and decided on the Focus. We had a very nice and helpful salesman Jason Pelmear. I told him what we were looking for and we got exactly that. We were very happy with the service and few days later we brought in my daughter who also got her own vehicle. We will return in the future for our vehicle needs. Richard & Laura Gaeta

      5
      ★★★★★

      Me and my husband had a great experience at Northside Ford we went to purchase an economical vehicle and decided on the Focus. We had a very nice and helpful salesman Jason Pelmear. I told him what we were looking for and we got exactly that. We were very happy with the service and few days later we brought in my daughter who also got her own vehicle. We will return in the future for our vehicle needs. Richard & Laura Gaeta

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      .

      Our sales person was Mr. Wayne Alderman. We could not of had a better experience as Mr. Alderman was very professional and out standing handling all of our questions and resolving any/and all issues in a positive way until resolved as we had a very negative experience when we tried to work with North Park Lin. Mer. of such a poor company that we will never go back. Your company and the personnel are outstanding and we thank you and Mr. Alderman.William & Joyce Youngblood 5702 Spring Sunshine-San Antonio, TX

      5
      ★★★★★

      Our sales person was Mr. Wayne Alderman. We could not of had a better experience as Mr. Alderman was very professional and out standing handling all of our questions and resolving any/and all issues in a positive way until resolved as we had a very negative experience when we tried to work with North Park Lin. Mer. of such a poor company that we will never go back. Your company and the personnel are outstanding and we thank you and Mr. Alderman.William & Joyce Youngblood 5702 Spring Sunshine-San Antonio, TX

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      .

      Would recommend anyone go to Northside Ford and purchase a vehicle. Everyone was very friendly and knowledgeable. Even the VP/General Manager was on the floor greeting people. Never one time was there any pressure to buy.

      5
      ★★★★★

      Would recommend anyone go to Northside Ford and purchase a vehicle. Everyone was very friendly and knowledgeable. Even the VP/General Manager was on the floor greeting people. Never one time was there any pressure to buy.

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      .

      I recently purchased a new F-150 from Northside Ford here in San Antonio, TX. I never thought I would say this about buying a new vehicle, but Northside made it a pleasure! They were literally as interested in selling me a car, as I was purchasing one. I can honestly say, they worked overtime to work a deal with me that was amicable to both of us - complete with the options of my choosing and at the price points I was willing to pay! To say they went the extra mile would be an understatement. I will go back for my next purchase....

      5
      ★★★★★

      I recently purchased a new F-150 from Northside Ford here in San Antonio, TX. I never thought I would say this about buying a new vehicle, but Northside made it a pleasure! They were literally as interested in selling me a car, as I was purchasing one. I can honestly say, they worked overtime to work a deal with me that was amicable to both of us - complete with the options of my choosing and at the price points I was willing to pay! To say they went the extra mile would be an understatement. I will go back for my next purchase....

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      1 out of 1 people found this review helpful.

      .

      I would not recommend this car dealership again. They take an advantage of the customer once you buy a car from them.They are not very honest to the Loyal Ford Customers.

      Would not recommend buy another Ford from the dealership again.

      2
      ★★☆☆☆

      I would not recommend this car dealership again. They take an advantage of the customer once you buy a car from them.They are not very honest to the Loyal Ford Customers.

      Would not recommend buy another Ford from the dealership again.

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      2 out of 3 people found this review helpful.

      Message from Northside Ford

      Northside Ford is the largest Ford Dealer in South Texas! With our world class service department and full service body shop we are here to serve your every need. And as the #1 Ford Dealer in San Antonio as well as the #1 F-Series Dealer we can help you whether you are looking for a new Ford or a quality pre-owned vehicle.

      More about Northside Ford

      New Ford Sales, Service and Parts Pre-Owned Vehicle Sales Maintenance on all makes and models Full Service Body Shop

       

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